Reverse Logistics Management

INTRODUCTION

In today’s economic environment, businesses have concentrated on improving the traditional supply chain; however, as the business environment becomes more competitive, it becomes a necessity to focus on optimizing the reverse loop as well. Business leaders are now looking for new ideas to achieve and optimize goals and cost-efficiency. In many businesses, reverse logistics management is an area of and affects the economic environment, stakeholder relations, investment decisions, and, eventually, the market. 

The purpose of this exciting Reverse Logistics Management training course is to show how to implement and manage Reverse Logistics and Closed-Loop Supply Chains, manage return process decisions, refurbishment and disposition more efficiently, acting in a responsible environmentally manner, producing value for the company and both the internal and external stakeholders.

This GLOMACS Reverse Logistics Management training course will highlight: 

• The critical and costly functions of Returns 
• The Challenges of an operating an effective Reverse Chain 
• Improving Customer Service at Lower Costs 
• Elimination of waste in both manufacturing and business operations 
• Efficient Utilization of Warehouse equipment

Objectives

By the end of this Reverse Logistics Management training course, you will learn to:

• Develop and manage effective returns procedures
• Understand how wasteful activities and costs can be eliminated
• Increase the company’s revenues
• Obtain added value for money with improved customer service
• Create added value for the company and the customers

Training Methodology

This Reverse Logistics Management training seminar will be delivered by an instructor who has first-hand practical experience of the reverse supply chain. This training seminar will have presentations with interactive practical exercises, supported by video material and case studies. Delegates will be encouraged to participate actively in relating the principles of reverse logistics to the particular needs of their workplace.

Organisational Impact

There will be considerable organisational impact where methods will be improved, and significant savings made. Organisations will gain in sending their employees to attend this Reverse Logistics Management training course by:

• Examine the link of the stock in the company’s operations and activities
• Analyse the key areas of reverse close-loop chains
• Identify and understand hidden costs and waste
• Succeed in improving operations
• Apply the right cost and service balance
• Gain a competitive advantage and shareholder value

Personal Impact

Participants will gain knowledge about removing waste activities and reducing costs and by applying the learning of this Reverse Logistics Management training course will benefit them in their workplace and help in their roles and career growth:

• How to plan, implement and control effectively the inbound flow
• How to make productivity improvements
• How to develop and implement a sustainable development system
• How to gain value by proper disposal
• How to reduce the costs of product recalls and customer returns
• Use a framework for continual improvement

WHO SHOULD ATTEND?

Many people in organisations would gain significant knowledge about reverse logistics from attending this GLOMACS Reverse Logistics Management training seminar. It is suitable for a wide range of professionals but will greatly benefit:

• Stock Professionals
• Warehouse Operatives and Supervisors
• Procurement Professionals
• Manufacturing Operatives and Supervisors
• Distribution Professionals
• Quality Management Executives
• Those people who need to gain an awareness of the issues and critical drivers of management of returns and waste in reverse control operations