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Course Schedule
Classroom Sessions:
Date Venue Fees
03 - 07 Jun 2024 Istanbul - Turkey $5,950
14 - 18 Oct 2024 Dubai - UAE $5,950
Online Sessions:

14 - 18 Oct 2024 Online $3,950
Course Description


This fast-paced and comprehensive Sales Management Best Practices training training course is designed to give sales managers the critical skills they require to recruit, train and motivate a highly-productive sales team. This training course focuses on sales management best practices to increase revenue growth through higher sales effectiveness and market penetration. Sales managers will learn how to create a positive environment by implementing recognition and incentive training course to build teamwork and promote healthy-competition.

Topics covered in this Sales Management Best Practices training course range from motivation to goal setting, to recruiting and retention strategies, to presentation skills and handling objections. Attending this Sales Management training course is a smart business decision that will pay big dividends in terms of improved team morale, greater sales effectiveness and increased customer satisfaction. Delegates will walk away from this 5-day training course with a specific action plan and the tools they need to lead a world-class sales team!

This GLOMACS training course will highlight:

  • Best practices for recruiting and interviewing top salespeople
  • Goal setting, sales planning and new business development
  • Sales leadership and team motivation
  • Training, mentoring and coaching skills
  • Negotiation strategies and handling sales objections


At the end of this GLOMACS training course, you will learn to:

  • Design a “customer-focused” sales presentation
  • Apply best practices for conducting individual and team performance reviews
  • Implement a strategy to optimize key accounts and market penetration   
  • Develop the skills to better motivate and lead sales team members
  • Conduct productive sales training and administrative meetings

Training Methodology

This GLOMACS Sales Management Best Practices training course encourages delegate participation through a combination of lectures, group discussion, practical exercises, case studies, video clips, and breakout sessions designed to reinforce new skills. 

Organisational Impact

This GLOMACS Sales Management Best Practices training course will give your sales managers the leadership skills and best practices they require to increase sales effectiveness and profitability.

Benefits to the organization include:

  • Streamlined process for recruiting, interviewing and training salespeople
  • Enhanced professionalism image in the marketplace
  • Increased revenue growth through higher sales effectiveness
  • Higher level of team morale and reduced employee turnover
  • Improved customer satisfaction and retention
  • Expanded market penetration through greater sales territory management

Personal Impact

This training course gives participants the sales management best practices to lead a highly-successful sales team.

By the end of this Sales Management Best Practices for Building a World-Class Sales Team training course, participants will:

  • Be able to use listening and questioning skills to improve communication effectiveness
  • Have the persuasion skills to negotiate win-win outcomes
  • Know how to train, coach and mentor salespeople to increase sales   
  • Understand the strengths and weaknesses of their leadership style
  • Have the tools to recruit and retain successful salespeople
  • Be able to use recognition and reward programmes to build teamwork


This GLOMACS training course is suitable to a wide range of professionals but will greatly benefit:

  • Sales and Marketing Managers
  • Sales and Marketing Directors
  • Sales Trainers
  • Salespeople Transitioning into Sales Management
Course Outline


Leadership and Communication Skills Development

  • 7 Leadership Traits of Highly-successful Sales Managers
  • Identifying and Overcoming Communication Barriers in the Workplace
  • Enhanced Listening and Questioning skills to Improve Communication
  • Techniques for Providing Constructive Feedback
  • Interpreting Key Body Language Gestures   
  • Assessing Your Leadership Style’s Strengths and Weaknesses


Improving Sales Team Effectiveness

  • Understanding Consumer Behavior: 5 Reasons Customers Don’t Buy
  • Dr. Cialdini’s Principles of Persuasion
  • Designing a Powerful “customer-focused” Sales Presentation
  • Techniques for Maintaining Your Customer’s Interest and Involvement
  • Step-by-Step Process for Effectively Handling Customer Objections
  • Territory and Key Account Management to Maximize Market Penetration
  • New Business Development Planning


Principles for Recruiting and Retaining a High-Caliber Sales Team

  • Characteristics of Successful Salespeople
  • Recruiting Top-producing Sales Professionals
  • The Importance of Pre-interview Preparation and Planning
  • Best Practices for the Interviewing and Hiring Process
  • Is your sales team ready for takeoff? 
  • Applying Team Building Principles


Best Practices to Reward and Motivate Your Sales Team 

  • The Impact of a Positive Mental Attitude
  • Factors that Motivate and Demotivate People
  • Sales Contest Ideas to Increase Sales and Promote Teamwork
  • How to Turnaround Under-performing Salespeople
  • Keys in Conducting Effective Sales Meetings   
  • Designing Award and Recognition Programmes  


Essential Coaching and Mentoring Skills

  • Goals Setting Principles for Continuous Improvement
  • Handling the Negative Impact of Rejection and Setbacks
  • Mentoring and Coaching Salespeople to Achieve Peak-performance 
  • Change Management Best Practices
  • How to Manage Your Time to Increase Daily Productivity
  • What is your Action Plan?
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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