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Course Schedule
Classroom Sessions:
Date Venue Fees
03 - 07 Jun 2024 Dubai - UAE $5,950
02 - 06 Sep 2024 Dubai - UAE $5,950
07 - 11 Oct 2024 London - UK $5,950
18 - 22 Nov 2024 Dubai - UAE $5,950
23 - 27 Dec 2024 Dubai - UAE $5,950
10 - 14 Feb 2025 Dubai - UAE $5,950
17 - 21 Feb 2025 London - UK $5,950
Course Description


Whatever type of organisation you work in (Bank, manufacturing, healthcare, government, Industry, Insurance) most organisation strive to remove wastes, errors and defects and face a process improvement challenge.

This training course empowers professionals to tackle complex challenges systematically. Dive into the world of Lean Six Sigma, merging Lean efficiency with Six Sigma precision for effective problem resolution. Elevate your problem-solving skills through data-driven methodologies, equipping you to lead transformative changes within your organization.

This training course encompasses various applications that have demonstrated the substantial impact of quality on cost reduction and fulfilling customer needs. Emphasis will be placed on enhancing process efficiency, refining decision-making processes, and incorporating data-driven problem-solving approaches from Lean Six Sigma's DMAIC methodology.

This GLOMACS Structured Problem Solving Using Lean Sigma training course will highlight:

  • Mastery of Lean Six Sigma principles.
  • Application of data-driven problem-solving techniques.
  • Efficient process improvement strategies.
  • Real-world case studies for practical insights.
  • Hands-on exercises for immediate skill application.


At the end of this training course, you will learn to:

  • Apply Lean Six Sigma methodologies for problem-solving.
  • Utilize statistical tools for data-driven decision-making.
  • Streamline processes and eliminate root causes of problems.
  • Implement Lean Six Sigma projects effectively.
  • Lead a culture of continuous improvement within your organization.

Training Methodology

This training course employs an interactive approach, combining lectures, group discussions, and practical exercises. Participants will engage in hands-on problem-solving scenarios, applying Lean Six Sigma tools to real-world challenges.

Delegates will be expected to work on a real problem within a company , analyse quality issues, describe and develop capabilities for continuous process improvement using key tools and techniques covered in class. Delegates will have the opportunity to develop their ability to analyse information, to use tools and techniques covered in class and to work under time pressure to make decision that can justify recommendations.

Organisational Impact

The Organization will have the following benefits:

  • Increased efficiency through streamlined processes.
  • Data-driven decision-making for improved problem-solving.
  • Cost reduction by eliminating root causes of issues.
  • Improved product and service quality.
  • Enhanced customer satisfaction through better processes.
  • Sustainable culture of continuous improvement.

Personal Impact

At the end of this training course, the participants will gain the following:

  • Mastery of Lean Six Sigma principles.
  • Ability in using statistical tools for problem-solving.
  • Enhanced decision-making skills based on data analysis.
  • Ability to lead Lean Six Sigma projects effectively.
  • Confidence to drive continuous improvement initiatives.
  • Recognition as a problem-solving expert in the organization with an opportunity to get a green belt certification.
  • Career growth opportunities through enhanced skills in Lean six sigma


This GLOMACS Structured Problem Solving Using Lean Sigma training course is suitable for a wide range of professionals but will greatly benefit:

  • Managers and leaders involved in problem-solving.
  • Senior Managers seeking operational excellence Project managers seeking Lean Six Sigma expertise.
  • Individuals responsible for continuous improvement initiatives.
  • Managers and team leaders
  • Cross functional team coordinators
  • Entrepreneurs
  • Professionals aspiring to lead sustainable initiatives.
Course Outline


Lean Six Sigma Define Step

  • Quality culture and quality gurus
  • How good is good enough? Understand the core of six sigma
  • Lean principles
  • Overview of Lean Six Sigma DMAIC methodologies
  • Define step:
    • Group discussion: Identifying problem areas in your business.
    • Brainstorming and affinity diagram
    • Defining the problem
    • Stakeholder analysis and management
    • Project charter
    • Voice of Customer (VOC) and Cortical to Quality (CTQ’s)
    • Process map- SIPOC Diagram
    • Looking for COQ
    • Define: Story components


Lean Six Sigma Measure step

  • Process performance measures
  • Lean operations and wastes identification.
  • Cost of poor quality
  • Process mapping and analysis
  • Data collection plan and measurement systems analysis
  • Operational definitions
  • Defect per millions opportunity and process capability
  • Measurement plan of Prioritised CTQ's and process performance
  • Measure’ flow

Practical exercise: measurement and process mapping in your business


Lean Six Sigma Analyse step

  • Analysis of the process map
  • Establish causal relationships.
  • Cause and effect diagram
  • Determine root Cause(s) using Data.
  • Statistical analysis of data
  • Failure mode and effects analysis (FMEA)
  • Analyse Flow

Group activity: Conducting a root cause analysis for your problem


Lean Six Sigma Improve step

  • Generate Ideas and develop solution Alternatives.
  • Consider lean techniques: Poke yoke, pull, 5s, Visual management, Kanban
  • Assess cost and benefits and risks
  • Solution scoring and selection
  • Determine solution effectiveness using PDCA (Plan-Do-Check-Act Deming cycle)
  • Design of experiments
  • FMEA for the new process
  • Improve Flow

Group project: Creating a Lean Six Sigma improvement plan for your organization/business/function


Lean Six Sigma Control Step

  • Control plan
  • Process monitoring and control
  • Prepare DMAIC Project Documentation in Word
  • Finalise DMAIC Project Documentation
  • Lesson learnt.
  • Control Flow
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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KC Academy

KC Academy

Our collaboration with KC Academy aims to provide the best training services and benefits for our valued clients

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