BACK-ROOM TO BOARDROOM: The 6 Core Competencies of a Modern Finance Professional
In the globally competitive world of the 21st century financial professionals, and the finance function itself, are under greater scrutiny and pressure than ever before to help cut costs, to grow revenue and to maintain control. Under these...
Read More
Instant Ways to Make Money from Great Customer Service
Customer service has been regarded as a ‘nice-to-have rather than an essential. Think about this: keeping an existing customer is much more profitable than having to recruit a new one.First there is the loss of that customer’s potential lifetime...
Read More
HEY BOSS... How come I never get promoted?
Imagine the scenario – it’s appraisal time again and the plaintive cry of a hard working administrator – let’s call him Ahmed for the sake of argument - can be heard echoing through the office – “Hey boss – how come I never get...
Read More
HOW IS STRATEGIC WORKFORCE PLANNING DIFFERENT TO MANPOWER PLANNING?
Most organisations do Manpower Planning – analysing current headcount data, plotting staff movements and seeing where gaps in demand are to inform future resourcing and training activity. Typically this activity is done for the next 6-18 months to...
Read More
6 STEPS FOR SUCCESSFUL INCIDENT INVESTIGATION
“What happened, and what can we do to prevent this from happening again?” It really is essential that you and your organisation have a confident and professional team able to conduct a thorough Accident Investigation as soon as practicable...
Read More
SUCCESSFUL PROJECT MANAGEMENT: THE 3D PM Model
Delivering successful projectsIt is evident with each passing year that the rate of change in organisations of all types continues to increase. So whilst competence in the core skills needed to manage day to day operations remains critical to...
Read More
BRICKS and CLICKS’ - The Challenges that Retailers Face in Logistics and Supply Chains
‘Bricks and clicks’ is a business model by which a company integrates both offline (bricks) and online (clicks) presences, sometimes with the third extra flips - physical catalogs. Additionally, many will also offer telephone ordering as well,...
Read More
THE MEANING AND POWER OF REPUTATION: How to Build Reputation?
Nothing is more valuable to an organisation than a positive and strong reputation.Abraham Lincoln once said that ‘Character is like a tree and reputation like its shadow. The shadow is what we think of it, the tree is the real thing.’Today's...
Read More
Can You ‘Master’ People Teams?
How to ‘master’ people management & team leadership can be taught and makes a tangible difference to the manager, the team and the organization. The difference between leadership and management is important to understand. But what makes a...
Read More
Towards a Reliable and Stable Power System…
Reliable electric power systems serve customer loads without interruptions at different voltage levels. Power plants are meant to generate enough power to meet the customer demand. At the same time, transmission systems are responsible for...
Read More
HR with an Attitude!
For some years, there was a debate about whether or not Human Resources should have a “seat at the table.” In other words, should HR be treated like the other functional areas of the organization and participate not only in the strategic...
Read More
Power System Protection – Past, Present Future
Reliability and stability of power systems are among the most critical and controversial issues confronted by system operators, planning engineers, and protection engineers. In fact, due to the advent of smart grids and the need for sensitive and...
Read More
Lower for Longer, is the Oil Gas Industry Heading for Skills Gap Crisis?
It is common headlines over the 5 years or more that we have seen record lows in oil price, which has seriously impacted the oil industry forcing a reduction in the workforce, as well as overall investment. This downturn has effected the labour...
Read More
Budget and Plan to Succeed
It is vitally important for organisations to develop the ability to sift through ‘big data’ and identify key financial areas of focus for integrated and effective planning, forecasting, budgeting, and decision-making to ensure not just their...
Read More
Leadership and Effective Communication
Leadership – one of the great enigmas in the modern world. There’s very little that we don’t know about Leadership – it’s just gaining agreement. If you Google ‘leadership’ you will see hundreds of definitions, as well as many...
Read More
