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Protect and Empower the Financial Capacity of People
Life Insurance is a global market controlled by a strong framework and constrained by a tight economic environment. Life insurance is used as the means of people to achieve financial stability throughout their lives.Would you like to participate and...
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Engaging Stakeholders and Managing Their Expectations
In the past decade, the word stakeholder has become more commonly recognised in the lingua franca of business and project management.Originally derived from the practice of marking our plots of land with wooden stakes, the stakeholder was recognised...
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Brand Categories and Brand Image
What are Brand Categories?To understand brand categories, we need to think of brands as potential hierarchies, with superior and inferior categorization of products.Think of a company that produces footwear – how would a breakdown of their...
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The Customer Experience – The First Casualty in a Crisis (Part 3)
Covid-19 has brought a great many things into sharp focus. One side-effect of the global lockdown has been that people around the world are re-evaluating their view on various things. Suddenly, the important people are not movie stars or ‘Insta...
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Customer Experience, the Last Strategic Battleground (Part 2)
In the Post-Pandemic world in which organisations now have to operate, it has become harder than ever to compete in pretty well any market.Traditional points of differentiation have been whittled away by a perfect storm of Price Comparison and...
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Customers Don’t Think The Way They Think, They think! (Part 1)
Yeah, you might want to read that title a few times.There is always a strange paradox encountered by anyone who has to deal on a regular basis with customers, and that is that customers simply do not behave in a way which is logical,...
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Recent SolarWinds Breach: A Warning of the Perils to Critical Infrastructures (PART 4)
While it is not possible to stop attacks from happening, there is a lot of activities that organizations can do to protect their assets. The nature and details of these activities are broad and addressing them goes beyond the scope of this paper,...
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Recent SolarWinds Breach: A Warning of the Perils to Critical Infrastructures (PART 3)
Many pressing questions arise from the SolarWinds breach for example, why did the attack go undetected for such a long time? are there ways to have a strong defense against such attacks? how do you manage events such as this and develop an incident...
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Recent SolarWinds Breach: A Warning of the Perils to Critical Infrastructures (PART 2)
As the Stuxnet and Jeep Cherokee attacks demonstrated, the targets are not IT assets such as data, servers, or the cloud but rather actual physical devices or systems that monitor or control physical plants, processes, systems, or facilities, the...
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Recent SolarWinds Breach: A Warning of the Perils to Critical Infrastructures (PART 1)
The recent supply chain breach on SolarWinds discovered in mid-December 2020 is changing cybersecurity as we know it. SolarWinds develops software for businesses to help manage their networks, systems, and information technology (IT) infrastructure....
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Tackling Financial Crime
The COVID-19 pandemic has triggered unprecedented change globally. Criminals and terrorists are taking advantage of loopholes and failings in the global financial system, in part due to the disruption caused by COVID-19, but also due to a lack of...
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The Future is Personality Profiling, Testing and High-Quality Training - and Lots of it.
Post COVID-19, the world of work will never revert to how it was. Significant changes brought about by artificial intelligence (A.I.) and the realisation by most companies that there are better ways to get work done.With fewer people needed in the...
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7 Key Cognitive Skills to Enhance Leaders Ability to Navigate Successfully on the New Normal for Industrial Revolution
Professor Klaus Schwab, the Founder and Executive Chairman of the World Economic Forum (WEF), has published a book entitled The Fourth Industrial Revolution in which he describes how this fourth revolution would impact all disciplines, economies,...
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Are you able to lead in the 4th Industrial Revolution?
 ,The 4th Industrial Revolution is upon us, classed as a time during which Smart Technology will be at the fore, driving ongoing automation of manufacturing and industrial practices, the integration with finance and business commerce,...
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How to Lead an Effective Remote Team?
Many organisations are recognising the benefits of remote working for both the employer and employee. Staff can communicate from home or regional offices around the world. This can mean faster reactions on the ground, proactive operations and the...
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