It's pretty incredible how often we hear managers complaining about their best employees leaving. Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: people don't leave jobs, they leave...
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The assertion that money as a motivator has a positive effect on a safety culture can vary significantly depending on which level an individual works within an organisation.There are real financial incentives for senior management to actively work...
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Why is it that some sales reps consistently earn a six-figure annual income while other reps, putting in the same hours, selling the same products, and trained by the same sales manager struggle each month financially to make ends meet? The answer...
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Over the years, I have been fortunate to have had many people come into my life and take the time to mentor and guide me along my career path. Mentors, like bridge builders, help people go from where they are to where they want to be. Mentors build...
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The heart of any company can be found beating inside the walls of its customer service department. Providing superior customer service after the sale is a smart business decision that pays long-term dividends. All the money that companies spend on...
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Looking back on 2015 three things come to mind. The drastic drop in oil prices, the new regulations introduced in the European Union, and the greater application of Key Performance Indicators within companies.The past year (2015) has been...
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Employers are increasingly getting dissatisfied with using standard pay packages only to find that they don’t work well for their organisation.Using a dashboard approach to measurement, the three main ingredients which make up productivity are...
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I could write an endless story about motivation and how historically it’s been achieved. I would rather focus on key issues that have shaped our ideas on motivation and in particular things that really work and that you can apply in your work...
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An HR recipe for dramatic productivity improvementThere surely has never been a better time for human resources to excel. With tighter fiscal control and a business drive for more efficiency it is providing human resources with the perfect set of...
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Does training add value? If you ask any HR department all training function the answer would certainly be yes. What’s the same question to the CP or CF any answer would be completely different. So who is correct? The answer is probably the CEO...
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The basic human needs of security and significance determine a person’s behaviour.I AM deeply grateful to psychologist Dr. Larry Crabb for expressing his views that humans have deepest longings for the two basic human needs of security and...
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What is a team? There are many definitions, so let us take an example from Wikipedia.“A team is a group of individuals working together to achieve a goal. A group does not necessarily constitute a team. Teams normally have members with...
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Contractual disputes can be costly, time-consuming and are rarely straightforward. It would be beneficial if organisations could consider the ramifications of their decisions and actions at an earlier stage to determine the true knock on effects and...
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The development of modern technologies created a great possibility of gathering a large amount of data on different process-production, manufacturing, exploration, logistics and supply chain as well as other, providing the basics for scientific...
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Why a Process?If you were to ask ten of your managers “what’s the best way to interview” I suspect you would get ten different answers, each convinced that their way was the best.Every time you recruit, you have the opportunity to make a...
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