Strategic HR Management and Employee Relations

An Interactive 10-Day Training Course

Strategic HR Management and Employee Relations

NASBA

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Modules

This training course is split into the following modules:

Module I - Advanced Professional Certificate in Strategic Human Resource Management

Module II - Employee Relations and Engagement

Course Outline

Module I: Advanced Professional Certificate in Strategic Human Resource Management

Day 1

The Rapidly Accelerating Changes in the Way we Work

  • Introductions and programme objectives
  • The three significant impacts on the world of work
  • How Artificial Intelligence (AI) is changing the world of work
  • AI and its specific impact on the role of Human resources
  • The use of AI direct chat systems and how HR is run in future.
  • The invasion of robotics - everywhere
  • The case for remote working – employers’ benefits and employee benefits.
Day 2

Human Resources, the need to be a Partner in Strategy and Change

  • Mastering strategy – a strategic template specifically for HR
  • How to translate strategy into action – worked example
  • Managing change – an essential HR function
  • Use of Corporate culture plans – how to do it
  • Is the current organization shape of HR fit for purpose – discussion
Day 3

Remote Working and the Financial Contributions of HR

  • Basic figures and calculations used in HR - demonstration
  • What is the financial benefit of remote workers
  • How much do poor performers cost your organization
  • Examples of where HR can actively add considerable value to any organization
  • Question – should HR be a profit centre?
Day 4

Improving Existing Processes Controlled by HR

  • A new look at the employee handbook – is it fit for purpose in today’s environment
  • Performance appraisal, current research shows it’s a big de-motivator – how to change it around.
  • Use of a new technique to improve processes
  • Showing the added value
  • Creating a transparent bonus system (self-funding?) – specifically for talented people – demonstration
Day 5

The Changing Shape of Organizations

  • How organizational design is changing – what’s needed.
  • What do generation Y and Z expect from organizations
  • In the organization of the future, we need better recruitment
  • How profiling has become our new super tool
  • Review – what are we going to change? Team exercise

Module II: Employee Relations and Engagement

Day 6

The Core Role of Employee Relations

  • The Context
  • Change Management
  • Understanding the Rationale of ER
  • The Core Role of ER: Organisational Culture, Employee Engagement, Conflict Resolution, Workplace Investigations, Employee Discipline
  • The Distinction between the Role of ER and the Role of the Manager
  • The Impact on Policies and Procedures
  • The Psychological Contract
Day 7

The ER Function in Practice

  • Communications
  • Team Briefing
  • Consultation
  • Discipline - Gross Misconduct
  • Discipline - Poor Performance
  • Appeals
  • Handling Sickness Absence
Day 8

Supporting the Manager, Supervisor or Team Leader

  • Grievances
  • Conducting the Grievance Interview
  • Management’s Right to Manage
  • Equal Opportunities
  • Discrimination
  • Equality and Diversity
  • Harassment and Bullying
  • Motivation 
Day 9

Managing Employee Performance and Engagement

  • The Performance Management Process
  • Motivation and Goal Theory
  • Giving Feedback and Coaching
  • Informal Participative Decision-making Programmes
  • Job Enrichment
  • Self Managed Work Teams
  • Quality Circles and Kaizen
  • Formal and Informal Consultation Programmes
  • Employee Assistance Programmes
Day 10

Conflict Resolution - Documentation and Software

  • Getting the Best from People
  • Techniques for Resolving Conflict
  • Conflict Management Programmes
  • The Ground Rules
  • Workplace Investigations
  • The Importance of Good Records – consider cloud-based software
  • Personal Development Planning
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers

Endorsed Education Provider

NASBA
Options & Brochure
Related Categories
Human Resource (HR) Management
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Frequently Asked Question
GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.
Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

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HR Management

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