Best Practices in Revenue Protection : Metering , Billing & Loss Reduction

An Interactive 5-Day Training Course

Best Practices in Revenue Protection : Metering , Billing & Loss Reduction

NASBA
Classroom Schedule
Date Venue Fees
10 - 14 Nov 2025 London $ 5,950
05 - 09 Jan 2026 Dubai $ 5,950
31 Aug - 04 Sep 2026 Dubai $ 5,950
09 - 13 Nov 2026 London $ 5,950
Online Schedule
31 Aug - 04 Sep 2026 Online $ 3,950

Introduction

This Revenue Protection training course has been developed as a comprehensive and interactive course on reducing non-technical losses in the electricity and water metering businesses. Exploring the benefits of having robust processes to identify and sustain the reduction of non-technical losses through analysing data, physically identifying and making the metering secure, and training people to recover the financial losses.

Course attendees will receive a thorough grounding of why revenue protection is a useful financial solution to revenue leakage. Looking at best practices in locating energy theft in traditional meters and the security issues of those meters, and also understanding the difference smart metering will add to revenue protection, by utilising data and analysing enhanced security measures within the meter to determine if electricity / water is being stolen. To understand how regulation, legislation and license conditions can be a contributing factor to how revenue leakage can be reduced.

Case studies will support the theories to make the learnings very practical for application to the attendees’ own businesses and organisations. Many of the principles that are established in the course will be applicable to stakeholder / consumer engagement at large, and not just in the context of smart metering, therefore delegates might consider attending even if they are not already directly involved in smart metering. 

This GLOMACS training course will highlight:

  • What constitutes Electricity and Water non-technical losses?
  • The Dangers of Unsafe Metering
  • How to Identify Theft of Electricity and Water?
  • Promote Best Practices to Reduce Revenue Leakage
  • Understanding the Benefits of Smart Metering
  • Utilising Regulation, Legalisation and Licence Conditions
  • Revenue Protection Training

Objectives

At the end of this GLOMACS training course, you will learn to:

  • Understand the issue of non-technical losses
  • Learn how to analyse data
  • Understand the danger of energy theft
  • Learn investigation best practices
  • Design robust processes within your business
  • Develop and apply best practices

Training Methodology

In this Revenue Protection training course, goals of each participant are discussed to ensure their needs are fulfilled, as far as possible. Formal delivery, group work, short videos and case studies are used throughout the week. Questions are encouraged throughout, particularly at the daily wrap-up sessions. This provides opportunities for participants to discuss specific issues and, if possible, find appropriate solutions. General discussions are employed to highlight particular points and to illustrate particular conditions.

Organisational Impact

This training course will allow delegates to interact and gain shared experiences of others along with:

  • Understand the cost of non-technical losses
  • Understand safety issues
  • Analyse data to identify issues
  • Develop skills and knowledge to implement effective revenue protection processes
  • Build strategic partnerships with key stakeholders

Personal Impact

On successful completion of this training course, delegates will be able to understand:

  • An understanding of non-technical losses
  • Implications of unsafe activities
  • Analyse data and react on issues found
  • Develop skills and knowledge to implement effective revenue protection processes
  • Develop a sound understanding of regulation, legislation and license conditions
  • Build strategic partnerships with key stakeholders

Who should Attend?

This Revenue Protection training course is suitable to a wide range of industry professionals who are seeking to gain a strategic overview of the concepts and methodologies, alongside practical tips and advice for planning and developing a Revenue Protection solution, including:

  • Smart Meter Project Managers
  • Smart Meter Deployment
  • Business Analysts
  • Meter Asset Coordinators
  • Operational Field Managers
  • Electrical / Water Engineers / Water Supervisors
Course Outline
Day 1

Introduction to Non-Technical Losses

  • Goals and Discussion
  • Understanding of Non-Technical Losses
  • Definition of Energy Theft
  • Revenue Protection in the UK / Worldwide
  • Regulation / Legislation
  • Supplier Licence Conditions
  • Theft Risk Assessment Scheme (TRAS)
Day 2

Traditional & Smart Metering 

  • Traditional Meters & Security
  • Methods of Tradition Metering Theft
  • Smart Meters
  • Smart Meter Installation Rollout in Great Britain
  • Worldwide Case Studies / Lessons Learnt
  • Smart Meter Revenue Protection
  • Meter Tamper Alerts
Day 3

Building a Revenue Protection Function

  • Benefits of Revenue Protection
  • Setting up a Revenue Protection Team
  • Back-office Processes
  • Field Activity Processes
  • Internal Department Interaction
Day 4

Revenue Protection Training 

  • Analysing Data
  • Raising Reactive Visits
  • Revenue Protection Officers
  • Metering Knowledge
  • Regulation, Legislation, Licence Conditions
  • Customer Interaction
Day 5

Strategic Partnerships

  • Building Effective Partnerships
  • Promoting Awareness
  • UK Revenue Protection Association
  • International Utility Revenue Protection Association
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

KHDA
NASBA

In Association With

Frequently Asked Question:

GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.
Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Options & Brochure
You may also be interested in...
Fundamentals of Battery Storage
Understanding the Battery Revolution
27 - 31 Oct 2025
map London
$5,950
View Course
Advanced Training for Switchgear (SF6, Medium Voltage and Vacuum Circuit Breaker (VCB))
Construction, Operation, Characteristics and Testing
20 - 24 Oct 2025
map Dubai
$5,950
View Course
Basic Training for Switchgear (SF6, Medium Voltage and Vacuum Circuit Breaker (VCB))
13 - 17 Oct 2025
map Dubai
$5,950
View Course
ABB Controllers
28 Sep - 02 Oct 2026
laptop Online
$3,950
View Course
UPS Straton (Operations) - Level 1
24 - 28 Nov 2025
map Dubai
$5,950
View Course
UPS Straton (Maintenance) - Level 2
01 - 05 Dec 2025
map Dubai
$5,950
View Course
VFD ACS 1000 (ABB)
05 - 09 Oct 2026
laptop Online
$3,950
View Course
Comprehensive SIPROTEC 5 Protection
11 - 15 May 2026
map Dubai
$5,950
View Course
Glomacs Training
GLOMACS Training & Consultancy
Typically replies within an hour
Olivia
Hi there 👋
My name is Olivia. Please tell me how I can assist you..
13:06