As a Supervisor in the business it’s important that you fully understand your role, as well as have the skills and knowledge to lead, as well as manage, your most important asset – your team.
This GLOMACS Building Core Supervisory & Team Competencies training course has been developed to equip Supervisors with the two important development areas aligned to their role – them self and their people, as well as manging and leading a team. It will focus on the role of the Supervisor as well as the important areas of self-management, managing people as well as performance. These are vital areas for focus of self-development and improvement. The second key area will revolve around leading and managing teams, understanding the dynamics as well as empowering the team to success. This essential development for Supervisors of all levels.
This GLOMACS training course will highlight:
The importance of the supervisory role for organizational success
Your own self-awareness to manage yourself and others
The analysing of risks and problems and providing effective decisions
How to manage people through excellent interpersonal skills and communication techniques
The key dynamics for a high performing team; assigning roles and structure
Using powerful engagement techniques to attain team alignment
Igniting innovation in the team to achieve increased performance, and empowering the team to success
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Objectives
At the end of this training course, you will learn to:
Understand and describe your important role in the organization
Understand your own self-imposed limits, growing your self-understanding and how to overcome issues arising from this knowledge
Learn time management techniques and problem solving models to improve decision making
Apply powerful interpersonal techniques to improve communication and manage others effectively
Understand the role of the leader in team situations as the facilitator of engagement, collaboration, innovation, trust and empowerment in team situations
Develop core team leading behavioral competencies to effectively lead a team
Create a high performing team through active engagement and collaboration
Manage team performance through trust and empowerment
Training Methodology
Participants to this Building Core Supervisory & Team Competencies training course will receive a thorough knowledge on the subjects covered by the training course outline with the instructor utilizing a variety of proven adult learning teaching and facilitation techniques. Training course methodology includes specific case studies relating to the core competencies, targeted exercises which bring out the core areas on the training course, relevant videos relating to the topics being discussed and targeted self-assessment tools to ensure learning is fully embedded during this GLOMACS Management & Leadership training course. In addition, there will be structured, facilitated discussions to help reinforce the concepts and techniques used.
Organisational Impact
Organizational benefits of delegates attending this training course include:
A more knowledgeable supervisor who fully understands their role in the organization
Greater communication and interpersonal skills development
Increased solution to problems, providing fast and efficient productivity
Effective and efficient decision-making
Reduced HR issues relating to team harmony
Greater professional managerial focus throughout the organization
Personal Impact
A greater understanding of your role, management and leadership
Increased confidence when dealing with people issues
Improved communication and interpersonal skills
Models and techniques to improve your problem solving and decision-making
Greater team performance, and team harmony
Development techniques to enhance your career
Who Should Attend?
This training course is suitable to a wide range of professionals but will greatly benefit:
Newly Promoted Supervisors
Experienced Supervisors with no or little formal training
Persons who are expected to be promoted to the Supervisory level in the very near future
Course Outline
Module 1: Achieving Supervisory Excellence
DAY 1
The Importance of the Supervisory Role in the Organization
Supervisory Role: Importance in Organizational Success
Managing or Leading as a Supervisor
The Power Bases of the Supervisor
Supervisory Characteristics, Competences and Behaviors
Inspiring Change and Innovations Leading to Continuous Improvement
Personal Accountability, Reliability, Integrity and Honesty
DAY 2
Problem Solving, Decision Making and Time Management
Defining Problems
Assessing Risks and Analyzing Problems
Problem Solving Models and Techniques
Decision Making Processes
Time Problems
Prioritizing your Time and Others
Allocating Resources
DAY 3
Mastering Communication and Interpersonal Skills
Overcoming Communication Barriers
The Power of Questions
Active Listening Skills
How to Influence The Outcome / Effects of Others?
Persuasion and Negotiation: Keys to Personal Influence
Positive Development: Training and Development Planning
Coaching For Personal and Team Growth
Giving Powerful Feedback to Increase Optimum Performance
Next Steps
Module 2 - Building Team Excellence
DAY 6
The Development of Empowering Team Dynamics
The Team Leadership Challenge
The Sociology and Structure of A Successful Team
Developing A Powerful Self-coaching Training Course for Your Team
Working the Team Performance Curve
How to Build Empowering Team Dynamics
Identifying Optimum Team Roles
DAY 7
Achieving Communication Engagement and Alignment
Team Communication Structures
Effective Interpersonal Communication
Active Listening
Influencing for Results
Creating and Communicating the Vision
Managing Change within the Team
DAY 8
Increasing Team Performance and Motivation
Team Performance Management
Objective Setting for Increased Performance
Motivation and Reward within Teams
Active Conflict Management in Teams
Negotiation Strategies to Achieve Team Agreement
DAY 9
Igniting Team Innovation and Productivity
Creating a Team Building Change Environment
Problem Solving: Defining the Problem
Team Problem Solving Techniques
Innovation and Creativity
Decision Making that Causes Proactive Results
DAY 10
The Simulation Environment and Final Design
Empowered and Sharpened Team Development
Empowering for Success
Effective Team Delegation
Developing A Proactive Plan of Action
Team Mentoring and Coaching
Feedback for Greater Improvement
Certificates
On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations
Endorsed Education Provider
GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org
In Association With
PetroKnowledge
Our collaboration with Petroknowledge aims to provide the best training services and benefits for our valued clients
As a Supervisor in the business it’s important that you fully understand your role, as well as have the skills and knowledge to lead, as well as manage, your most important asset – your team.
This GLOMACS Building Core Supervisory & Team Competencies training course has been developed to equip Supervisors with the two important development areas aligned to their role – them self and their people, as well as manging and leading a team. It will focus on the role of the Supervisor as well as the important areas of self-management, managing people as well as performance. These are vital areas for focus of self-development and improvement. The second key area will revolve around leading and managing teams, understanding the dynamics as well as empowering the team to success. This essential development for Supervisors of all levels.
This GLOMACS training course will highlight:
The importance of the supervisory role for organizational success
Your own self-awareness to manage yourself and others
The analysing of risks and problems and providing effective decisions
How to manage people through excellent interpersonal skills and communication techniques
The key dynamics for a high performing team; assigning roles and structure
Using powerful engagement techniques to attain team alignment
Igniting innovation in the team to achieve increased performance, and empowering the team to success
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-week training course.
Objectives
At the end of this training course, you will learn to:
Understand and describe your important role in the organization
Understand your own self-imposed limits, growing your self-understanding and how to overcome issues arising from this knowledge
Learn time management techniques and problem solving models to improve decision making
Apply powerful interpersonal techniques to improve communication and manage others effectively
Understand the role of the leader in team situations as the facilitator of engagement, collaboration, innovation, trust and empowerment in team situations
Develop core team leading behavioral competencies to effectively lead a team
Create a high performing team through active engagement and collaboration
Manage team performance through trust and empowerment
Training Methodology
Participants to this Building Core Supervisory & Team Competencies training course will receive a thorough knowledge on the subjects covered by the training course outline with the instructor utilizing a variety of proven adult learning teaching and facilitation techniques. Training course methodology includes specific case studies relating to the core competencies, targeted exercises which bring out the core areas on the training course, relevant videos relating to the topics being discussed and targeted self-assessment tools to ensure learning is fully embedded during this GLOMACS Management & Leadership training course. In addition, there will be structured, facilitated discussions to help reinforce the concepts and techniques used.
Organisational Impact
Organizational benefits of delegates attending this training course include:
A more knowledgeable supervisor who fully understands their role in the organization
Greater communication and interpersonal skills development
Increased solution to problems, providing fast and efficient productivity
Effective and efficient decision-making
Reduced HR issues relating to team harmony
Greater professional managerial focus throughout the organization
Personal Impact
A greater understanding of your role, management and leadership
Increased confidence when dealing with people issues
Improved communication and interpersonal skills
Models and techniques to improve your problem solving and decision-making
Greater team performance, and team harmony
Development techniques to enhance your career
Who Should Attend?
This training course is suitable to a wide range of professionals but will greatly benefit:
Newly Promoted Supervisors
Experienced Supervisors with no or little formal training
Persons who are expected to be promoted to the Supervisory level in the very near future
SEMINAR OUTLINE
Module 1: Achieving Supervisory Excellence
DAY 1
The Importance of the Supervisory Role in the Organization
Supervisory Role: Importance in Organizational Success
Managing or Leading as a Supervisor
The Power Bases of the Supervisor
Supervisory Characteristics, Competences and Behaviors
Inspiring Change and Innovations Leading to Continuous Improvement
Personal Accountability, Reliability, Integrity and Honesty
DAY 2
Problem Solving, Decision Making and Time Management
Defining Problems
Assessing Risks and Analyzing Problems
Problem Solving Models and Techniques
Decision Making Processes
Time Problems
Prioritizing your Time and Others
Allocating Resources
DAY 3
Mastering Communication and Interpersonal Skills
Overcoming Communication Barriers
The Power of Questions
Active Listening Skills
How to Influence The Outcome / Effects of Others?
Persuasion and Negotiation: Keys to Personal Influence
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