Achieving Supervisory Excellence

INTRODUCTION

This Achieving Supervisory Excellence training course has been specifically designed to develop the competency of supervisory level personnel by equipping them with the knowledge, skills and understanding to achieve Supervisory Excellence in their respective disciplines. On this training course, you will learn about utilising management and leadership techniques to identify risks, problem solve, delegate, communicate effectively, develop yourself and others, control your team, your work environment; as well as create a climate and culture for improved performance. This training course is essential development for supervisors operating and working in any industry.

This GLOMACS training course will highlight:

• The Importance of the Supervisory Tole for Organizational Success
• Your Own Self-awareness to Manage Yourself and Others
• The Analysing of Risks and Problems and Providing Effective Decisions
• How to manage people through excellent interpersonal skills and communication techniques?
• Methods Developing increased Performance Management
• Developing People and Increasing your Team Performance

Objectives

By the end of this training course, you will learn to:

• Understand your self-awareness, as well as your role in the organisation and management style in order to effectively apply self-management
• Determine effective problem solving, risk identification and analysis within your working environment
• Apply powerful interpersonal techniques to improve communication and manage others effectively
• Apply development, coaching and feedback techniques to increase optimum people performance management
• Improve team cohesion and impact on production through your management and actions

Training Methodology

This Achieving Supervisory Excellence training course will utilise a variety of proven highly interactive adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes targeted facilitated group and individual exercises, experiential case studies, role-play, as well as content specific videos. The instructor will also facilitate learning by encouraging the delegates to test and critically appraise any theories and concepts on this training course.

Organisational Impact

By attending this training course, the organisation will greatly benefit through:

• A more knowledgeable supervisor who fully understands their role in the organisation
• Increased solution to problems, providing fast and efficient productivity
• Effective and efficient decision-making
• Reduced HR issues relating to team harmony
• Greater professional managerial focus throughout the organisation

Personal Impact

By attending this training course, delegates will gain:

• A greater understanding of your role, management and leadership
• Increased confidence when dealing with people issues
• Improved communication and interpersonal skills
• Models and techniques to improve your problem solving and decision-making
• Development techniques to enhance your career

WHO SHOULD ATTEND?

This GLOMACS training course is suitable for supervisors from any background or discipline, this can include:

• Newly Promoted Supervisors
• Experienced Supervisors with no or little formal training
• Persons who are expected to be promoted to the Supervisory level in the very near future

Please note that the Supervisor level may be given a different title in some organisations, e.g., Team Leader