An important role in any organisation is that of the Supervisor. But what does it mean to be a Supervisor, and how can you improve on your performance?

This Building Core Leadership & Supervisory Competencies training course has been developed to ensure that delegates attending the training within the Supervisory role, fully understand their job, the requirements for the organisation and in so doing become better performing Supervisors in their role. It concentrated on the key aspects of what being a Supervisor entails, focusing on leadership, management and how to be more effective in the workplace. This will involve focusing on communication and interpersonal skills as well as problem solving techniques and performance management. There will be emphasis on team Work and team building to ensure all-round development.  This is essential development for anyone in the Supervisory role.

This GLOMACS Building Core Leadership & Supervisory Competencies training course will highlight:

• Understanding leadership and how this differs from traditional management techniques
• How to improve your self-awareness through knowledge and understanding
• The art of managing people through excellent interpersonal skills and communication techniques
• Tools and methods for developing increased performance management
• Techniques for productive time management and problem solving
• Dynamics of a high performing team; assigning roles and structure

The seminar is split into two modules:

MODULE I - The Influential Leader

MODULE II - Achieving Supervisory Excellence

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-week training course.

At the end of this Building Core Leadership & Supervisory Competencies training course, you will learn to:

• Understand the differences in leadership and management and be aware of your own self-understanding
• Identify your own self-imposed limits, growing your self-understanding and how to overcome issues arising from this knowledge
• Apply time management techniques and problem solving models to improve decision making
• Develop powerful interpersonal techniques to improve communication and manage others effectively
• Apply coaching and feedback techniques to increase people performance management
• Improve team cohesion and impact on production through your management and actions

Participants on this training course will receive a thorough training on the subjects covered by the course outline with the instructor utilising a variety of proven adult learning teaching and facilitation techniques. Training course methodology includes specific case studies relating to the core competencies, targeted exercises which bring out the core areas on this training course, relevant videos relating to the topics being discussed and targeted self-assessment tools to ensure learning is fully embedded during the training. In addition, there will be structured, facilitated discussions to help reinforce the concepts and techniques used.

Organisational benefits of delegates attending this Building Core Leadership & Supervisory Competencies training course include:

• A more knowledgeable supervisor who fully understands their role in the organisation
• Greater communication and interpersonal skills development
• Increased solution to problems, providing fast and efficient productivity
• Effective and efficient decision-making
• Reduced HR issues relating to team harmony
• Greater professional managerial focus throughout the organisation

• A greater understanding of your role, management and leadership
• Increased confidence when dealing with people issues
• Improved communication and interpersonal skills
• Models and techniques to improve your problem solving and decision-making
• Greater team performance, and team harmony
• Development techniques to enhance your career

This Building Core Leadership & Supervisory Competencies training course is suitable to a wide range of professionals but will greatly benefit:

• Newly Promoted Supervisors
• Experienced Supervisors with no or little formal training
• Persons who are expected to be promoted to the Supervisory level in the very near future

Module I - The Influential Leader

DAY 1

Leadership: Self-Awareness to Growth

• Defining Leadership
• Competencies of Great Leaders
• Leadership Styles, Attributes and Qualities
• VUCA Leadership: The New Normal
• Personal Power and Emotional Intelligence
• Self-understanding to SWOT
• Leadership Assessment

DAY 2

Leading through Positive Interaction and Influence

• Developing Positive Inspirational Leadership
• Psychology of Personal Interaction and Motivation
• Key Interpersonal and Engagement Techniques
• Influencing Skills and Methods
• Social Networking: How to work the room
• The Art of Social Negotiation

DAY 3

Client Relationship Building

• Defining Your Key Clients and Customers
• 5 Key Fundamentals of Lasting Client Building
• Networking and Business Influence
• Social Media and Business Communication to Build Relationships
• Developing Long-term Partnerships through Trust and Integrity

DAY 4

Leadership For Sustainable Growth

• Creating an Environment for Growth
• Forming Vision and Values
• Defining Organisational Aims, Goals, and Targets
• Developing and Cascading Clear Business Objectives
• Communicating the Message as a Leader

DAY 5

Leading Organisational Success

• Leading through Change
• Strategic and Future Planning
• Organisational Planning: Succession Planning for a Sustainable Future
• Celebrating Organisational Success
• Next Steps

Module II - Achieving Supervisory Excellence

DAY 6

The Importance of Supervisory Role in the Organisation

• Supervisory Role: Importance in Organizational Success
• Managing or Leading as a Supervisor?
• The Power Bases of the Supervisor
• Supervisory Characteristics, Competences and Behaviours
• Inspiring Change and Innovations Leading to Continuous Improvement
• Personal Accountability, Reliability, Integrity and Honesty

DAY 7

Problem Solving, Decision Making and Time Management

• Defining Problems
• Assessing Risks and Analyzing Problems
• Problem Solving Models and Techniques
• Decision Making Processes
• Time Problems
• Prioritizing your time and others
• Allocating Resources

DAY 8

Mastering Communication and Interpersonal Skills

• Overcoming Communication Barriers
• The Power of Questions
• Active Listening Skills
• How to influence the Outcome / Effects of Others
• Persuasion and Negotiation: Keys to Personal Influence
• Conflict Management: Managing Conflict Assertively
• Effective Meeting Skills

DAY 9

Managing Your Team and Others For Results

• Factors for Enhanced Team Development
• Increasing Team Performance
• Group Dynamics
• Job Enrichment and Motivation
• Effective Delegation of Tasks

DAY 10

Developing Your Team and Others

• How People Learn
• Positive Development: Training and Development Planning
• Coaching for Personal and Team Growth
• Giving Powerful Feedback to Increase Optimum Performance
• Next Steps

In Association With

PetroKnowledge

Our collaboration with Petroknowledge aims to provide the best training services and benefits for our valued clients

© 2023. Material published by GLOMACS shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

P.O. Box 74653, Dubai, United Arab Emirates
Tel : +971 - 04 - 425 0700, Fax : +971 (04) 425 0701, Email : info@glomacs.com