Introduction

This GLOMACS Essentials of Balanced Scorecard training seminar helps organizations to put strategy at the heart of everything they do. By translating strategy into a balanced set of objectives - covering Finance, Customer, Internal Processes and People - the Balanced Scorecard approach enables organizations to turn their strategies into operational reality. Clear measures and targets allow leaders to steer their organization towards its long-term goals, and engages managers and staff to contribute more fully to its success.

The Balance Scorecard focuses all resources on achieving the strategy; employees are empowered to develop and perform, internal processes are enhanced to deliver what customers want, and of all this lead ultimately to financial success.

This GLOMACS training seminar will highlight:

Operationalizing strategy to improve organization performance
Integrating the Balanced Scorecard to become the nerve-center of the organization
Engaging and empowering all employees to deliver the strategy
Putting customer service at the heart of operations
Enabling leaders to measure and monitor progress towards strategic objectives on a daily basis using the latest web-based technology

Objectives

At the end of this GLOMACS training seminar, you will learn to:

Build a Balanced Scorecard from scratch, based on your organization’s strategy
Overcome obstacles to implementing a Balanced Scorecard in practice
Translate strategy into tangible results to be measured and monitored
Align people and resources to focus on achieving the strategy
Adjust and enhance strategy in line with a changing environment

Training Methodology

The key to this GLOMACS Management & Leadership training is hands-on experience of building Balanced Scorecards from scratch for participants’ own organizations. A variety of team-based activities, videos and discussion are also used to enable participants to grasp the end-to-end process of creating and implementing a Balanced Scorecard.

Organisational Impact

The main benefit of this GLOMACS Essentials of Balanced Scorecard training seminar is to help people turn an organization’s vision into a practical reality.

Other benefits include:

Delivery of improved operational performance
Aligning different elements of the organization around a common strategy
Monitoring ongoing performance improvement
Communication of strategy to engage all employees
Aligning strategic initiatives to organization strategy

Personal Impact

Participants will become confident and able to achieve the benefits of the Balanced Scorecard in practice through:

Deeper knowledge and understanding of the link between the Balanced Scorecard and Strategic Planning
Applying a systematic methodology for developing and managing a Balanced Scorecard
Practical experience in the creation and use of the Balanced Scorecard
Increased capability to monitor and drive performance improvement
A methodical approach to rolling out a Balanced Scorecard using the latest web-based technology
Best practice approaches to engaging stakeholders with the Balanced Scorecard

Who Should Attend?

This GLOMACS Essentials of Balanced Scorecard training seminar will benefit those who need to understand and enhance the part they play in delivering their organizations strategy. It is suitable to a wide range of professionals but will greatly benefit:

Executives
Managers with responsibility for creating or managing a Balanced Scorecard
Financial Officers and Controllers
Process Managers
Strategic Planning Managers

DAY 1

Introduction to the Balanced Scorecard

Introduction to the Balanced Scorecard
Benefits of the Balanced Scorecard
Beginning with a Vision
The Financial, Customer, Process Perspectives in Detail
Strategy Maps and Strategic Themes
Lag and Lead Measures / KPIs
Constructing a Strategy Map

DAY 2

Understanding Strategy

The Balanced Scorecard Development Process
Understanding Organizational Strategy
Exploring the Strategies of Participants’ Own Organizations
Creating a Strategy-centric Organisation
Engaging the Leadership Team

DAY 3

Building Strategy Maps

The Learning & Growth Perspective in Detail
Creating a Climate for Action
Creating Strategy Maps for Participants Own Organisations
Strategic Measures / KPIs
Linking Strategy and Business Planning

DAY 4

Building a Complete Balanced Scorecard

Strategic Targets
Mapping Strategic Initiatives
Monitoring and reviewing the Balanced Scorecard using the latest web-based technology
Completing the Balanced Scorecard for Participants’ Own Organizations
Planning for Implementation
Cascading the Balanced Scorecard Across an Organization

DAY 5

Pulling It All Together

Reviewing and Enhancing Participants’ Balanced Scorecards
Identify Potential Pitfalls and Barriers to Implementation
Gaining Buy-in and Ownership for the Balanced Scorecard
Top Tips for Successful Creation and Implementation of a Balanced Scorecard
Making a Personal Plan of Action based on the training seminar

On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor, will be awarded to the delegates
This is an ILM Recognised Training Course. Optional ILM Recognised Certification carries an assessment component which contributes to measuring learning impact.

Endorsed Education Provider

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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Date	Venue	Fees
03 - 07 Jul 2023	Dubai - UAE	$5,950
30 Oct - 03 Nov 2023	Dubai - UAE	$5,950

Code	Date	Venue	Fees
ST014e	03 - 07 Jul 2023	Dubai - UAE	$5,950
ST014e	30 Oct - 03 Nov 2023	Dubai - UAE	$5,950

An ILM Recognised Training Course

Essentials of Balanced Scorecard

Translate Strategy into Practical Performance Improvement

Introduction

Objectives

Training Methodology

Organisational Impact

Personal Impact

Who Should Attend?

DAY 1

Introduction to the Balanced Scorecard

DAY 2

Understanding Strategy

DAY 3

Building Strategy Maps

DAY 4

Building a Complete Balanced Scorecard

DAY 5

Pulling It All Together

Endorsed Education Provider

In Association With

An ILM Recognised Training CourseEssentials of Balanced Scorecard

Translate Strategy into Practical Performance Improvement

Upcoming Dates

Introduction

Objectives

Training Methodology

Organisational Impact

Personal Impact

Who Should Attend?

SEMINAR OUTLINE

DAY 1

Introduction to the Balanced Scorecard

DAY 2

Understanding Strategy

DAY 3

Building Strategy Maps

DAY 4

Building a Complete Balanced Scorecard

DAY 5

Pulling It All Together

In Association With

An ILM Recognised Training Course
Essentials of Balanced Scorecard