This International Protocol Etiquette and Diplomacy Certificate Training seminar will give all participants the skills, knowledge and understanding of International Protocol and Diplomacy.  Diplomacy, etiquette, and protocol is a vital part of working with agencies, governments, embassies and building relationships doing business around the World.

This Glomacs training course includes:

• Becoming skilled in diplomacy, protocol, etiquette, and international communications
• Standard conventions and principle of diplomatic protocol and procedure
• Essential communication skills to impress and inform
• Know how to attend, entertain, and host a successful diplomatic event

This training course on International Protocol, Etiquette and Diplomacy Certificate covers the formal and informal rules that are followed during official functions. It is also looking how to behave on such occasions. Some objectives that will learnt by participants:

• To provide knowledge and understanding of protocol and diplomacy
• Know the role within different organisations and governments
• To provide an understanding of the need for protocol, etiquette, manners, and diplomacy
• How to use it effectively to support their organisation and managers?
• Ideas that will prepare participants for the development of their capabilities and skills

This training course is an intensive, updating training course illustrated throughout with practical examples. It is highly activity-based and uses group work extensively alongside case-studies, demonstrations, lectures and videos. It focuses on strategic insight, practitioner skills, tools, and techniques for the effective management of these important business functions.

Your company will benefit in the following ways:

• Optimize your approach to International Protocol, etiquette, and Diplomacy
• Improved communication in the settings of different cultures
• Achieve greater engagement and response when working with others in these settings
• Know the how protocol and diplomacy cab be as an important part of business, academic and diplomatic practice
• Understand how this is linked with history, royalty, religion, culture, and language

Protocol involves etiquette on a local and international scale, and the practice of good manners on a daily basis. It evolved as a result of old traditions, when in the early days of civilization hospitality was extended to an arriving guest.

Key learning objectives:

• Introduce themselves and others appropriately and engage in initial conversation
• Present themselves, and their organizations, with confidence
• Use handshakes effectively and present and receive business cards appropriately
• Use correct titles and forms of address in different contexts
• Prepare invitations for various events and different levels of formality
• Ways of hosting important events and meeting dignitaries and visitors

This Glomacs training course will be of interest to all senior executives, practising diplomats, officials, and others working in international relations who want to refresh or expand their knowledge under the guidance of experienced practitioners and academics.

• Organisational directors, executives’ leaders
• Senior academic teaching, event and management staff
• Administration professionals and government agency representatives
• Journalists. commentators, event and communications staff

DAY 1

Key Principles and Introduction 

• Example of protocol traditions and modern-day applications
• Variations between countries and institutions
• How religious, multi-faith and cultural can have an effect on protocol practices?
• Multicultural dining protocols (French, English, Asian & Middle Eastern)
• Some simple but important rules of negotiation across cultures

DAY 2

International Standards of Protocol, Etiquette and Diplomacy  

• Planning VIP events, receptions, and ceremonies
• Seating planning, security, and protection checklists
• Diplomatic gift-giving and receiving
• Royal Tea ceremony and other specialised events

DAY 3

Diplomacy and ‘Soft Power’ 

• Techniques for organizing international VIP meetings, including meals and dinners
• Cross-cultural communications; verbal and non-verbal.
• Diplomatic conversation skills.
• Traditional and contemporary best practices

DAY 4

International and Political Etiquette 

• Flag etiquette, anthems, and other important elements
• Royal protocol within a monarchy versus a republic.
• Cultural diplomacy through etiquette and the media.
• Formal and informal dress codes and professional image

DAY 5

Public Speaking and Speech Giving 

• Practical diplomacy and event leadership
• Professional, diplomatic, and ceremonial images to project
• Communication and networking (personal charisma, written and verbal practices)
• Public speaking and programme presentation skills

In Association With

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

KC Academy

Our collaboration with KC Academy aims to provide the best training services and benefits for our valued clients

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

P.O. Box 74653, Dubai, United Arab Emirates
Tel : +971 - 04 - 425 0700, Fax : +971 (04) 425 0701, Email : info@glomacs.com