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Course Schedule
Classroom Sessions:
Date Venue Fees
20 - 24 May 2024 Riyadh - Saudi Arabia $5,950
03 - 07 Jun 2024 Dubai - UAE $5,950
02 - 06 Dec 2024 Dubai - UAE $5,950
Course Description


This Learning & Development Masterclass is a unique, engaging and very practical course developed for all learning, training, and development professionals. This training course is tailored specifically for training professionals, will equip participants with the tools needed to instruct, inspire, and engage their participants. This training course will equip participants to deliver memorable courses with a high and lasting impact.

It will provide participants with a set of excellent transferable group facilitation skills. This training course is aimed at professionals who need to deliver classroom training to an internal audience or those who need to facilitate groups and meetings.

This GLOMACS Learning & Development Masterclass will highlight:

  • Practical tools for training and group facilitation
  • Skill development for presenting with confidence
  • How to deliver group training to deliver outcomes
  • Guiding principles for technical facilitators/trainers
  • Steps for planning and structuring training courses


By the end of this Learning & Development Masterclass, participants will be able to:

  • Understand the trainer's role and basic principles of group facilitation
  • Discuss how to deal with the needs of different audiences
  • Plan and structure a practical training session
  • Use a variety of methods to direct and guide groups
  • Identify and flex their training/facilitation style with self-awareness, authority, and presence
  • Manage dynamics in diverse cross-cultural and intergenerational groups

Training Methodology

This Learning & Development Masterclass will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. This includes stimulating presentations supporting each of the topics together with interactive trainer-led sessions of discussion.  There will also be practical sessions where the participants can practice and experience course-related activities. Practical and fun exercises, short video presentations, small group work, and feedback will be used to facilitate learning.

Organisational Impact

The participants in this Learning & Development Masterclass will have a very positive impact on the organisation, including:

  • Staff promoting training sessions to enhance learning and development
  • Improved employee engagement
  • Meetings that a facilitated professionally
  • Build and strengthen training skills organisation-wide
  • Develop a team of competent and engaging trainers/facilitators

Personal Impact

By attending this Learning & Development Masterclass, all participants will develop critical work-related skills and competencies.

These include:

  • Understand team dynamics and how to facilitate different types of groups
  • Apply training skills and other group-oriented techniques appropriately
  • Develop skills in training cross-cultural and intergenerational groups
  • Understand the psychology of groups and the benefits of adult learning
  • Develop practical, transferable skills


This GLOMACS Learning & Development Masterclass is for anyone involved in training planning, delivery or those who wish to develop their training or facilitation skills. It is suitable for a wide range of people but will particularly suit:

  • Anyone responsible for the training of others
  • Professionals who need to facilitate groups or meetings
  • Those working in or transferred to a training, learning and development role
  • Training Analysts, Training Officers, Training Specialist, Training Professionals & Training Managers
  • Anyone involved in talent management, Nationalisation programmes, business partnering, skills transfer or on-the-job training
Course Outline


Fundamentals of Learning

  • Setting ground rules and using icebreakers
  • The training cycle
  • How Adults Learn: Andragogy vs. Pedagogy
  • Analysing your personal learning style
  • The conscious competence model


Fundamentals of Facilitation

  • Guiding principles for facilitators
  • Dimensions and modes
  • The facilitator and the experiential group
  • The six dimensions of facilitation
  • Facilitator style


The Group Dynamic

  • The psychology of the group
  • Understanding group dynamics
  • Positive and negative forms of group dynamics
  • Psychological defensiveness
  • Avoiding Group-think - avoiding fatal flaws in group decision-making


Techniques for Delivering Engaging Learning

  • Methods of training delivery
  • Overcoming the fear of presenting
  • Non-stylistics in training delivery
  • Small group activities – types and approaches
  • Using the ORID tool for focused group discussion


Presentation and Facilitation Skills

  • Communication skills for presenting
  • Ten-step guide to developing a presentation
  • The effective use of PowerPoint and the alternatives
  • Handling questions from the group
  • Dealing with ‘difficult’ participants
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

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