The Complete Course for Training, Learning & Development Professionals

A HRCI Pre-Approved Training Course

The Complete Course for Training, Learning & Development Professionals

HRCI NASBA
Classroom Schedule
Date Venue Fees
08 - 19 Dec 2025 Dubai $ 11,900
07 - 18 Dec 2026 Dubai $ 11,900

Modules

This training course is split into the following modules:

Module I - Learning & Development Masterclass

Module II - Linking Training to Organisational Goals

Course Outline

Module I: Learning & Development Masterclass

Day 1

Fundamentals of Learning

  • Setting ground rules and using icebreakers
  • The training cycle
  • How Adults Learn: Andragogy vs. Pedagogy
  • Analysing your personal learning style
  • The conscious competence model
Day 2

Fundamentals of Facilitation

  • Guiding principles for facilitators
  • Dimensions and modes
  • The facilitator and the experiential group
  • The six dimensions of facilitation
  • Facilitator style
Day 3

The Group Dynamic

  • The psychology of the group
  • Understanding group dynamics
  • Positive and negative forms of group dynamics
  • Psychological defensiveness
  • Avoiding Group-think - avoiding fatal flaws in group decision-making
Day 4

Techniques for Delivering Engaging Learning

  • Methods of training delivery
  • Overcoming the fear of presenting
  • Non-stylistics in training delivery
  • Small group activities – types and approaches
  • Using the ORID tool for focused group discussion
Day 5

Presentation and Facilitation Skills

  • Communication skills for presenting
  • Ten-step guide to developing a presentation
  • The effective use of PowerPoint and the alternatives
  • Handling questions from the group
  • Dealing with ‘difficult’ participants

Module II: Linking Training to Organisational Goals

Day 6

Business Strategy and Training

  • Introduction
  • Objectives
  • Introduction to Training, Development and Learning
  • So Why Do We Need to Train Anyway?
  • How Businesses Set Their Strategy
  • The Importance of Aligning Training Strategy – The HR and Training Strategic Model
  • The Role of Training in Supporting Business Strategy – How to Write Strategic Goals?
  • Defining The Training Function
Day 7

Developing A Focused Training Solution

  • The New Systematic Training Cycle
  • Competence – 95% of All Trainings Organisational Goals
  • Where Performance Training Fits – The 5% that Makes 100% Difference
  • Serious Limitations that Training Has – 10 -15% of the Workforce Will Be Unresponsive to Training
  • Different Learning Methods – From E-learning to Classroom
  • Developing Learning Solutions and Blended Learning
  • Training Design Principles
  • Selecting The Trainer
Day 8

The Training Strategy

  • A Strategic Approach to Doing TNA to Best Meet Organisational Goals – New Approaches to TNA
  • Actioning Organisational Goals
  • Case Study Review – Lessons Learned
  • Organisations and Change – Driving the Need for Training
  • Responding to Organisational Change
  • Why People Don’t Like Change?
  • How to Pritoritise Training to Get the Best Value?
Day 9

Building The Value of Training

  • The Providers of Training
  • Developing Partnerships and Suppliers – Writing Training Specifications to Get the Best Value
  • Pilot Programmes For Validation
  • Evaluation For ROI – How to Do It?  - A Model to Use
  • Case Study - Evaluating and Measuring Return on Investment
  • Validation of The Training Process For Quality Assurance
  • The Need For Tests and Assessments
Day 10

Developing Your Training Strategy  

  • Creating The Training Plan
  • Creating A Budget Using Unit Costs
  • The Use of Service Level Agreements
  • Reporting Training Activities Against Plan
  • Post-Seminar Peer Network Support
  • Action Planning
  • Key Concepts Learned and Personal Development Plans
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
  • The certificate will also have an HR Certification Institute (HRCI) reference and the learning hours awarded shall be used toward HRCI recertification credit(s).
Providers

Endorsed Education Provider

HRCI
NASBA

Frequently Asked Question:

GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.
Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

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