Home / HR Management / The Complete Course for Training, Learning & Development Professionals

Course Schedule

Classroom Sessions:

Date	Venue	Fees
08 - 19 Dec 2025	Dubai - UAE	$11,900

Course Description

MODULES

This training course is split into two modules:

MODULE I - Learning & Development Masterclass

MODULE II - Linking Training to Organisational Goals

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Course Outline

Module 1: Learning & Development Masterclass

DAY 1

Fundamentals of Learning

Setting ground rules and using icebreakers
The training cycle
How Adults Learn: Andragogy vs. Pedagogy
Analysing your personal learning style
The conscious competence model

DAY 2

Fundamentals of Facilitation

Guiding principles for facilitators
Dimensions and modes
The facilitator and the experiential group
The six dimensions of facilitation
Facilitator style

DAY 3

The Group Dynamic

The psychology of the group
Understanding group dynamics
Positive and negative forms of group dynamics
Psychological defensiveness
Avoiding Group-think - avoiding fatal flaws in group decision-making

DAY 4

Techniques for Delivering Engaging Learning

Methods of training delivery
Overcoming the fear of presenting
Non-stylistics in training delivery
Small group activities – types and approaches
Using the ORID tool for focused group discussion

DAY 5

Presentation and Facilitation Skills

Communication skills for presenting
Ten-step guide to developing a presentation
The effective use of PowerPoint and the alternatives
Handling questions from the group
Dealing with ‘difficult’ participants

Module 2: Linking Training to Organisational Goals

DAY 6

Business Strategy and Training

Introduction
Objectives
Introduction to Training, Development and Learning
So Why Do We Need to Train Anyway?
How Businesses Set Their Strategy
The Importance of Aligning Training Strategy – The HR and Training Strategic Model
The Role of Training in Supporting Business Strategy – How to Write Strategic Goals?
Defining The Training Function

DAY 7

Developing A Focused Training Solution

The New Systematic Training Cycle
Competence – 95% of All Trainings Organisational Goals
Where Performance Training Fits – The 5% that Makes 100% Difference
Serious Limitations that Training Has – 10 -15% of the Workforce Will Be Unresponsive to Training
Different Learning Methods – From E-learning to Classroom
Developing Learning Solutions and Blended Learning
Training Design Principles
Selecting The Trainer

DAY 8

The Training Strategy

A Strategic Approach to Doing TNA to Best Meet Organisational Goals – New Approaches to TNA
Actioning Organisational Goals
Case Study Review – Lessons Learned
Organisations and Change – Driving the Need for Training
Responding to Organisational Change
Why People Don’t Like Change?
How to Pritoritise Training to Get the Best Value?

DAY 9

Building The Value of Training

The Providers of Training
Developing Partnerships and Suppliers – Writing Training Specifications to Get the Best Value
Pilot Programmes For Validation
Evaluation For ROI – How to Do It? - A Model to Use
Case Study - Evaluating and Measuring Return on Investment
Validation of The Training Process For Quality Assurance
The Need For Tests and Assessments

DAY 10

Developing Your Training Strategy

Creating The Training Plan
Creating A Budget Using Unit Costs
The Use of Service Level Agreements
Reporting Training Activities Against Plan
Post-Seminar Peer Network Support
Action Planning
Key Concepts Learned and Personal Development Plans

Certificates

On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance

Providers and Associations

Endorsed Education Provider

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

Options & Brochure

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The Complete Course for Training, Learning & Development Professionals