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Course Schedule
Classroom Sessions:
Date Venue Fees
04 - 15 Dec 2023 Dubai - UAE $11,900
02 - 13 Dec 2024 Dubai - UAE $11,900
Online Sessions:

04 - 15 Dec 2023 Online $7,900
Course Description


This training course is split into two modules:

MODULE I - Learning & Development Masterclass

MODULE II - Linking Training to Organisational Goals

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Course Outline
Module 1: Learning & Development Masterclass


Fundamentals of Learning

  • Setting ground rules and using icebreakers
  • The training cycle
  • How Adults Learn: Andragogy vs. Pedagogy
  • Analysing your personal learning style
  • The conscious competence model


Fundamentals of Facilitation

  • Guiding principles for facilitators
  • Dimensions and modes
  • The facilitator and the experiential group
  • The six dimensions of facilitation
  • Facilitator style


The Group Dynamic

  • The psychology of the group
  • Understanding group dynamics
  • Positive and negative forms of group dynamics
  • Psychological defensiveness
  • Avoiding Group-think - avoiding fatal flaws in group decision-making


Techniques for Delivering Engaging Learning

  • Methods of training delivery
  • Overcoming the fear of presenting
  • Non-stylistics in training delivery
  • Small group activities – types and approaches
  • Using the ORID tool for focused group discussion


Presentation and Facilitation Skills

  • Communication skills for presenting
  • Ten-step guide to developing a presentation
  • The effective use of PowerPoint and the alternatives
  • Handling questions from the group
  • Dealing with ‘difficult’ participants
Module 2: Linking Training to Organisational Goals


Business Strategy and Training

  • Introduction
  • Objectives
  • Introduction to Training, Development and Learning
  • So Why Do We Need to Train Anyway?
  • How Businesses Set Their Strategy
  • The Importance of Aligning Training Strategy – The HR and Training Strategic Model
  • The Role of Training in Supporting Business Strategy – How to Write Strategic Goals?
  • Defining The Training Function


Developing A Focused Training Solution

  • The New Systematic Training Cycle
  • Competence – 95% of All Trainings Organisational Goals
  • Where Performance Training Fits – The 5% that Makes 100% Difference
  • Serious Limitations that Training Has – 10 -15% of the Workforce Will Be Unresponsive to Training
  • Different Learning Methods – From E-learning to Classroom
  • Developing Learning Solutions and Blended Learning
  • Training Design Principles
  • Selecting The Trainer


The Training Strategy

  • A Strategic Approach to Doing TNA to Best Meet Organisational Goals – New Approaches to TNA
  • Actioning Organisational Goals
  • Case Study Review – Lessons Learned
  • Organisations and Change – Driving the Need for Training
  • Responding to Organisational Change
  • Why People Don’t Like Change?
  • How to Pritoritise Training to Get the Best Value?


Building The Value of Training

  • The Providers of Training
  • Developing Partnerships and Suppliers – Writing Training Specifications to Get the Best Value
  • Pilot Programmes For Validation
  • Evaluation For ROI – How to Do It?  - A Model to Use
  • Case Study - Evaluating and Measuring Return on Investment
  • Validation of The Training Process For Quality Assurance
  • The Need For Tests and Assessments

DAY 10

Developing Your Training Strategy  

  • Creating The Training Plan
  • Creating A Budget Using Unit Costs
  • The Use of Service Level Agreements
  • Reporting Training Activities Against Plan
  • Post-Seminar Peer Network Support
  • Action Planning
  • Key Concepts Learned and Personal Development Plans
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

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