Power and Influence in
Healthcare Organizations

The “Power” in Healthcare Organizations refers to the ability of the leader to use his/her authority to make the necessary steps to have the others act in a certain way or agree on something. Leadership with power often results in those beneath you agreeing with what you've said as a healthcare leader, despite potentially not believing in the same thing. Those individuals may only agree with you due to the fear or worry of the rejection consequences. This type of leadership can limit honest collaboration as they simply accept your ideas in the belief it is more likely to result in reward over punishment accordingly.

Most of healthcare professionals are under the assumption that both Legitimate and Coercive Powers are the most effective leadership methods for influencing others to gain what the healthcare leaders need. Healthcare leaders who inspire, persuade and encourage their team members can achieve great results by creating common goals. For this reason, influencing others is essential and more than just giving commands. So, healthcare leaders must master the ability to influence others to reach the desired results with great relationships style at their healthcare organizations.

This GLOMACS Power and Influence in Healthcare Organizations training course will highlight:

• Ways in how to lead and have the correct proactive mechanisms to avoid the staff disloyalty
• How to manage your healthcare organization in an inspirational and professional matter?
• Be aware of all your leadership styles you use and the possible associated impacts
• Have the ability to evaluate the status and challenges among your healthcare team
• A better understanding of the types of power and when to use it or use influence

As the power and influence are necessary to be result-oriented Healthcare Leader, Legitimate, Coercive, and Expert powers all have important components required for leaders in the healthcare organizations to thrive. Healthcare leaders' key role is to create and sustain an organizational environment that optimizes high-quality, safe, and effective patient‐centered care. The leader’s role is not confined to ensuring the best possible physical environment but rather extends to providing an organizational culture that supports healthcare team members in the often-stressful work of direct care provision.

This training course’s main objectives are to enhance and scale-up the healthcare leadership and management skills of the medical chiefs and senior medical executives in strategic thinking skills towards excellence by adapting the NEW concept of Healthcare Leadership (using Influencing instead of Power). This program will also increase your ability to influence the formation of strong healthcare professional relationships to help drive healthcare business growth.

At the end of this Power and Influence in Healthcare Organizations training course, you will learn how to:

• Provide your team members with enhanced skills to manage and administer their hospitals/medical department and prepare healthcare leaders for executing related programs and overseeing improvement projects with great leadership style.
• Help the healthcare potential leaders to acquire skills of influencing and negotiate well with others to reach the needed skills for organizational success, , effectiveness and efficiency techniques.
• Maximize productive collaboration and minimize potential conflicts and disloyalty behavior.
• Increase your knowledge and methods in how to improve self-awareness of healthcare leadership.
• Communicate effectively using interpersonal skill to build relationships with your healthcare teams.
• Use influencing techniques to build strong and effective working relationships

A combination of lectures, case studies and discussion will be utilized during this program as the delegates participation is out goal to maximize the benefits of learning. This allows participants to discuss with other delegates and the presenter their specific problems and appropriate solutions.

• Ability to set the right vision for your team, department, and healthcare facility
• Lead and inspire others toward an agile and resilient mindset and behaviour
• Increase leadership potential and knowledge within the healthcare organizations
• Increase awareness of the business and focus on patients’ safety and satisfaction
• Formation of strong internal and external relationships with staff and key clients
• Improve understanding of healthy organization leadership growth

• Manage your hospital or medical department in an organizational matter
• Understand the barriers to adequate healthcare leadership strategy 
• Evaluate own style of leadership, including strength and areas for improvement
• Promote the skills of your staff in developing the necessary agility and resilience
• Balance your action by increasing your self-awareness and flexibility
• Building professional and inspirational relationships with others

This Power and Influence in Healthcare Organizations training course is designed for healthcare leaders wishing to know more about current Leadership dynamics such as “Power’ and “Influence” and which leadership style to use and when in their healthcare organizations.

This GLOMACS Power and Influence in Healthcare Organizations training course is suitable to a wide range of healthcare professionals but will greatly benefit:

• Healthcare Senior Managers
• Departments Heads
• Clinical Sections’ Heads
• Other Healthcare professionals

DAY 1

Healthcare Leadership Overview

• Introduction to Power and Influence
• Power vs Influence vs authority
• Sources of Power 
• Influence Methods
• Unseen methods of influence 
• Influence responses:
• Compliance - Identification - Internalization 
• Types of Legitimate Authority

DAY 2

Powers in Healthcare Organizations

• Legitimate Power
• Reward Power
• Expert Power
• Referent Power
• Coercive Power
• Strategies for gaining power and influence
• Is influence better than authority?
• What is influence in leadership?

DAY 3

Leadership Skills in Healthcare Organization

• Influencing others Successfully
• Communicating Effectively
• Learning Agility and Resilience
• Self-awareness using EQ
• Maxwell Model: The 5 Levels of Leadership
• Commitment & Achievement Matrix
• The 3 Lenses of Leadership
• Leadership Effectiveness vs Efficiency

DAY 4

The 5-E Leadership Model

• Leadership Styles
• Value-based Leadership
• New Leadership Trends
• Leadership challenges in the future
• Where do power and influence confront?
• Balancing power and influence
• The advantages of mastering both power and influence
• The value of balancing power and influence

DAY 5

The 4 Influencing Skills

• Organizational Intelligence
• Team Promotion
• Trust-Building
• Leveraging Networks
• Employee Engagement
• Branson Matrix for Development and Attention
• Techniques to Increase Employee Loyalty
• Programme Review and Evaluation

In Association With

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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