This highly interactive Priority Management training course will give you the tools and techniques needed to manage your time proactively and effectively.
Successful people set themselves goals and objectives. They know what they need to do, how they need to do it and have a plan to help them achieve it. How you plan and prioritize your day are two of the key skills needed to be successful and add value to your organization. Time is one of our most valuable resources yet we don’t always manage it as effectively as we could. This can lead to a stressful working environment which will prevent you from being successful and achieving your goals.
A key aspect of addressing this challenge is the ability to influence others to support you in a way that assists achieving mutual goals. To do this, finely honed communication skills are considered by many thought leaders to be an integral part of any business professionals’ toolkit.
This Priority Management training course covers these strategic areas in a unique, proactive manner, which will result in top quality performance back in the workplace.
This GLOMACS training course will highlight:
How to set yourself realistic goals and objectives
The importance of planning and prioritizing daily, weekly and monthly
The relationship between Emotional Intelligence and Influencing
Techniques to help you structure a compelling proposition
The role of effective communication in managing your day more effectively
Techniques to manage workplace stress
How to manage the demands of others who want / need your time
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Objectives
At the end of this training course, you will learn to:
Set yourself meaningful goals and objectives
Plan, prioritize and manage your time more effectively
Communicate positively and assertively with time stealers
Run more effective meetings and delegate effectively
Identify and reduce stress in yourself and others
Present your ideas in a compelling way
Negotiate effectively whilst building long term relationships
Design and deliver a memorable presentation
Influence Decision Making in the workplace
Build long lasting business relationships with others
Training Methodology
This Priority Management training course will involve a high level of participation facilitated by the training course tutor using a range of proven blended learning methods. This methodology includes trainer delivery combined with individual and group exercises to reinforce key messages. All learning styles are addressed and mediums such as video, small group role-play, questionnaires, games and discussions are used to ensure the training is fun, engaging and empowering.
Organisational Impact
Companies who invest in this training course are providing employees with the opportunity to gain a set of skills and knowledge that will benefit the productivity of the individual and the business.
This training course introduces delegates to the benefits of goal and objective setting, which in turn will allow employees to become more effective and productive
Delegates are shown how to take charge of their day, make best use of their personal best times of the day and plan their workload to ensure that personal and company objectives are consistently met
This training course provides delegates with the skills and strategies to communicate more effectively in a range of contexts that ensure effective working relationships are developed and business goals are achieved
By equipping employees with powerful communication strategies employers are ensuring their staff are more productive and effective in their job roles
All skills learnt are multi-dimensional in terms of scope and application which means any delegate from any job function who attends this training course will benefit
Personal Impact
By learning how to set priorities, manage your day and influence those around you, you will be more effective in your job role and achieve greater success.
Each delegate will set their own goals and SMART objectives that they can use for their life, work and personal goals
You will create your own personal work plan that you can use to prioritize and manage your day more effectively
You will learn empowerment techniques that will allow you to communicate more effectively with others who might be looking to take your time
You will build confidence by the application of communication tools and concepts in a motivational learning environment
Each delegate will have the opportunity for self-analysis through questionnaires designed to help you understand your own and others behavior
You will learn core negotiation skills that will achieve Win-Win outcomes for both parties
Delegates will leave the training course with a clear action plan to apply back in the workplace
Who Should Attend?
This Priority Management training course is aimed at professionals who want to take better control of their time and be more productive. It will also benefit those who find their working environment quite stressful and want to take control of reducing stress.
This GLOMACS training course is suitable to a wide range of professionals but will greatly benefit:
Team Leaders
Supervisors
Heads of Department
Training Professionals
Senior Business Leaders
First Line Managers
General Managers
Middle Managers
Project Managers
Employees with a specific development need to influence and persuade other people more effectively
Course Outline
MODULE I - Workshop on Managing Stress & Pressure at Work
DAY 1
Managing Yourself and Your Day
Goal Setting – Why have Goals?
Setting SMART Objectives to achieve your Goals
Planning and Scheduling your Activities
Establishing Responsibilities and Priorities
Effective Use of Diaries, Time Planners, Time Logs, etc.
Criteria for Prioritizing using the Urgent and Important Model
My Perfect Day – When are you at your best?
DAY 2
Personal Time Management Styles and Communication
Your Time Management Style – Productive or Obstructive?
Highlighting Personal ‘time-stealers’ and Areas for Development
Procrastination – the Stealer of Time
Dealing with Interruptions and Distractions – staying focused
Communication Styles and How to Use Positive Communication to Aid Productivity
Empowerment Techniques – Learning when to push back using the WISH Model
DAY 3
Effective Meetings and Delegation
Meeting Preparation – What tools do you need?
Managing the Meeting – Time-keeper, Note Taker, Chairperson
Tips and Techniques for Effective Meetings
What does Effective Delegation look like?
Styles of Management that Aid and Hinder Delegation
How to Delegate Successfully
Understanding How People Learn
The Use of Feedback in the Delegation Process
DAY 4
Understanding Workplace Stress and its Causes
What is Stress?
What Contributes to Workplace Stress? – The Top Ten Causes
The Impact of Stress on Personal Performance – the Positive and Negative Effects of Stress
Recognizing the Signs of Stress in ourselves and others
Tips and Techniques for Managing Stress
Maintaining an Effective Balance between Home and Work
DAY 5
Managing Workplace Stress through Behavior and Communication
Understanding Behavior Types: Passive, Aggressive, Passive Aggressive and Assertive
How our thought process affects our behavior
Developing Self-assertiveness to Achieve Greater Control over Stress
Conflict Management – common cause of Stress
Analysis of Individual Conflict Management Styles
Using Emotional Intelligence to Manage Stress and Conflict Situations
MODULE II - Mastering the Art of Presence & Influence
DAY 6
The Link between Influence and Relationships
Defining the Characteristics of Required to Influence Others
Where are you and those you wish to Influence on the Change Curve?
What are the blockages we face when influencing others?
The Importance of Accommodating Different Learning Styles
The Fight, Freeze, or Flight: How the brain works?
Unconscious Bias and How We Filter Information
Understanding Different Behavioural Styles
Emotional Intelligence and Influence
DAY 7
Building Your Personal Effectiveness Toolkit
The Influence Model
The Critical Elements of the Influencing Model Explained and Demonstrated
Listening with Intent
Asking Better Questions to Understand Truly
The Importance of Building in Flexibility to Any Idea or Proposal
Influencing Decision Making at Work
Influencing Others to Make More Informed Decisions
How to Use Decision Making Tools in Practice
DAY 8
Negotiation in Practice
Explaining What Negotiation Is and Isn’t
An Introduction to Negotiations
Negotiation Skills in Business and Life
Understanding Negotiation Parameters
Preparing for Your Negotiations
Learning How to Identify Negotiable Variables – What do I trade?
The Principles of the WAP (Walk Away Point) and Why It Is Important
DAY 9
Delivering a Best in Class Presentation
What makes Memorable Speech?
Presentation Top Tips
Introduction and Use of the INTRO Formula
Using Intonation for Effect
Exploring the Role of Non-Verbal Communication When Presenting
PowerPoint Do’s and Don’ts
Using Stories and Visualisation to Enhance Your Message
How to Control Nerves like a Professional
Creating a Personal Vocal Checklist
DAY 10
Building Your Sphere of Influence
Understanding the Sphere of Influence
Creating a Personal Influence Map
Consideration of Influencing Tactics
Developing a Personal “Plan of Action” for Your Return to Work
Building Your Personal Resource Library
Certificates
On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations
Endorsed Education Provider
GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org
In Association With
Oxford Management Centre
A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.
This highly interactive Priority Management training course will give you the tools and techniques needed to manage your time proactively and effectively.
Successful people set themselves goals and objectives. They know what they need to do, how they need to do it and have a plan to help them achieve it. How you plan and prioritize your day are two of the key skills needed to be successful and add value to your organization. Time is one of our most valuable resources yet we don’t always manage it as effectively as we could. This can lead to a stressful working environment which will prevent you from being successful and achieving your goals.
A key aspect of addressing this challenge is the ability to influence others to support you in a way that assists achieving mutual goals. To do this, finely honed communication skills are considered by many thought leaders to be an integral part of any business professionals’ toolkit.
This Priority Management training course covers these strategic areas in a unique, proactive manner, which will result in top quality performance back in the workplace.
This GLOMACS training course will highlight:
How to set yourself realistic goals and objectives
The importance of planning and prioritizing daily, weekly and monthly
The relationship between Emotional Intelligence and Influencing
Techniques to help you structure a compelling proposition
The role of effective communication in managing your day more effectively
Techniques to manage workplace stress
How to manage the demands of others who want / need your time
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-week training course.
Objectives
At the end of this training course, you will learn to:
Set yourself meaningful goals and objectives
Plan, prioritize and manage your time more effectively
Communicate positively and assertively with time stealers
Run more effective meetings and delegate effectively
Identify and reduce stress in yourself and others
Present your ideas in a compelling way
Negotiate effectively whilst building long term relationships
Design and deliver a memorable presentation
Influence Decision Making in the workplace
Build long lasting business relationships with others
Training Methodology
This Priority Management training course will involve a high level of participation facilitated by the training course tutor using a range of proven blended learning methods. This methodology includes trainer delivery combined with individual and group exercises to reinforce key messages. All learning styles are addressed and mediums such as video, small group role-play, questionnaires, games and discussions are used to ensure the training is fun, engaging and empowering.
Organisational Impact
Companies who invest in this training course are providing employees with the opportunity to gain a set of skills and knowledge that will benefit the productivity of the individual and the business.
This training course introduces delegates to the benefits of goal and objective setting, which in turn will allow employees to become more effective and productive
Delegates are shown how to take charge of their day, make best use of their personal best times of the day and plan their workload to ensure that personal and company objectives are consistently met
This training course provides delegates with the skills and strategies to communicate more effectively in a range of contexts that ensure effective working relationships are developed and business goals are achieved
By equipping employees with powerful communication strategies employers are ensuring their staff are more productive and effective in their job roles
All skills learnt are multi-dimensional in terms of scope and application which means any delegate from any job function who attends this training course will benefit
Personal Impact
By learning how to set priorities, manage your day and influence those around you, you will be more effective in your job role and achieve greater success.
Each delegate will set their own goals and SMART objectives that they can use for their life, work and personal goals
You will create your own personal work plan that you can use to prioritize and manage your day more effectively
You will learn empowerment techniques that will allow you to communicate more effectively with others who might be looking to take your time
You will build confidence by the application of communication tools and concepts in a motivational learning environment
Each delegate will have the opportunity for self-analysis through questionnaires designed to help you understand your own and others behavior
You will learn core negotiation skills that will achieve Win-Win outcomes for both parties
Delegates will leave the training course with a clear action plan to apply back in the workplace
Who Should Attend?
This Priority Management training course is aimed at professionals who want to take better control of their time and be more productive. It will also benefit those who find their working environment quite stressful and want to take control of reducing stress.
This GLOMACS training course is suitable to a wide range of professionals but will greatly benefit:
Team Leaders
Supervisors
Heads of Department
Training Professionals
Senior Business Leaders
First Line Managers
General Managers
Middle Managers
Project Managers
Employees with a specific development need to influence and persuade other people more effectively
SEMINAR OUTLINE
MODULE I - Workshop on Managing Stress & Pressure at Work
DAY 1
Managing Yourself and Your Day
Goal Setting – Why have Goals?
Setting SMART Objectives to achieve your Goals
Planning and Scheduling your Activities
Establishing Responsibilities and Priorities
Effective Use of Diaries, Time Planners, Time Logs, etc.
Criteria for Prioritizing using the Urgent and Important Model
My Perfect Day – When are you at your best?
DAY 2
Personal Time Management Styles and Communication
Your Time Management Style – Productive or Obstructive?
Highlighting Personal ‘time-stealers’ and Areas for Development
Procrastination – the Stealer of Time
Dealing with Interruptions and Distractions – staying focused
Communication Styles and How to Use Positive Communication to Aid Productivity
Empowerment Techniques – Learning when to push back using the WISH Model
DAY 3
Effective Meetings and Delegation
Meeting Preparation – What tools do you need?
Managing the Meeting – Time-keeper, Note Taker, Chairperson
Tips and Techniques for Effective Meetings
What does Effective Delegation look like?
Styles of Management that Aid and Hinder Delegation
How to Delegate Successfully
Understanding How People Learn
The Use of Feedback in the Delegation Process
DAY 4
Understanding Workplace Stress and its Causes
What is Stress?
What Contributes to Workplace Stress? – The Top Ten Causes
The Impact of Stress on Personal Performance – the Positive and Negative Effects of Stress
Recognizing the Signs of Stress in ourselves and others
Tips and Techniques for Managing Stress
Maintaining an Effective Balance between Home and Work
DAY 5
Managing Workplace Stress through Behavior and Communication
Understanding Behavior Types: Passive, Aggressive, Passive Aggressive and Assertive
How our thought process affects our behavior
Developing Self-assertiveness to Achieve Greater Control over Stress
Conflict Management – common cause of Stress
Analysis of Individual Conflict Management Styles
Using Emotional Intelligence to Manage Stress and Conflict Situations
MODULE II - Mastering the Art of Presence & Influence
DAY 6
The Link between Influence and Relationships
Defining the Characteristics of Required to Influence Others
Where are you and those you wish to Influence on the Change Curve?
What are the blockages we face when influencing others?
The Importance of Accommodating Different Learning Styles
The Fight, Freeze, or Flight: How the brain works?
Unconscious Bias and How We Filter Information
Understanding Different Behavioural Styles
Emotional Intelligence and Influence
DAY 7
Building Your Personal Effectiveness Toolkit
The Influence Model
The Critical Elements of the Influencing Model Explained and Demonstrated
Listening with Intent
Asking Better Questions to Understand Truly
The Importance of Building in Flexibility to Any Idea or Proposal
Influencing Decision Making at Work
Influencing Others to Make More Informed Decisions
How to Use Decision Making Tools in Practice
DAY 8
Negotiation in Practice
Explaining What Negotiation Is and Isn’t
An Introduction to Negotiations
Negotiation Skills in Business and Life
Understanding Negotiation Parameters
Preparing for Your Negotiations
Learning How to Identify Negotiable Variables – What do I trade?
The Principles of the WAP (Walk Away Point) and Why It Is Important
DAY 9
Delivering a Best in Class Presentation
What makes Memorable Speech?
Presentation Top Tips
Introduction and Use of the INTRO Formula
Using Intonation for Effect
Exploring the Role of Non-Verbal Communication When Presenting
PowerPoint Do’s and Don’ts
Using Stories and Visualisation to Enhance Your Message
How to Control Nerves like a Professional
Creating a Personal Vocal Checklist
DAY 10
Building Your Sphere of Influence
Understanding the Sphere of Influence
Creating a Personal Influence Map
Consideration of Influencing Tactics
Developing a Personal “Plan of Action” for Your Return to Work
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