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Course Schedule
Classroom Sessions:
Date Venue Fees
22 Jul - 02 Aug 2024 London - UK $11,900
25 Nov - 06 Dec 2024 London - UK $11,900
Course Description


This GLOMACS 10-day Oxford Healthcare Leadership Certificate training course in the development of leadership capabilities in healthcare seeks to develop leaders in the healthcare sector. The course is run in workshop format to encourage sharing of ideas and good practice. It seeks to help delegates understand the importance of effective leadership in delivery of quality health care.

The first week of the course will address the global context of healthcare management, for instance, the impact of the global COVID-19 pandemic on organisations, communities, clinicians, and non-clinicians in developed and developing countries. Week 2 of the programme focuses on delegates’ leadership capabilities. The importance of followership as well as leadership. Leadership styles: innate leadership and employing new techniques and approaches. The importance of communication with all stakeholders - internal and external. The need to encourage innovation. The importance of organisational culture in delivering quality of care. 

This GLOMACS training course will highlight:

  • Current issues and challenges in global delivery of healthcare
  • The importance of leadership in health care provision
  • The impact of the COVID-19 pandemic and preparing for the future
  • Key elements in organisational leadership
  • Personal leadership capabilities


This training course is split into two modules:

MODULE I - Leadership and Organisational Development in Healthcare

MODULE II - Leadership & Management in Healthcare

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.


At the end of this GLOMACS training course, you will learn to:

  • Explore leadership theory and practice
  • Build confidence and self-awareness
  • Gain perspectives on current healthcare management challenges
  • Develop an understanding of how organisations work
  • Understand the impact of culture on innovation


This GLOMACS training course is suitable for a wide range of healthcare professionals and managers who will greatly benefit: 

  • Managers and clinicians jointly responsible for leading healthcare organizations
  • Managers and clinicians responsible for quality care provision
  • Line and functional managers, team leaders and supervisors
  • Managers and leaders new to leadership roles
  • Managers and leaders wanting to further develop leadership capabilities
Course Outline
Module 1: Leadership and Organisational Development in Healthcare


Health and Social Care Context 

  • Global perspectives on health and social care
  • Different business models for delivery
  • The impact of Covid-19 on delivery in different countries
  • Review and discussion of the impact in your country/region?
  • How could world health be improved?
  • What is the role of innovation in delivering healthcare?


Ethics in delivery of Healthcare 

  • The Four principles of health care ethics
  • Different perspectives: manager, clinician, patient
  • Case Study
  • Advances in science, technology and telehealth
  • Psychological biases in decision-making
  • Healthcare as a business


The Pandemic - lessons learned? 

  • Business continuity
  • Crisis management
  • Was Covid-19 a Black Swan?
  • How to assess and manage risk
  • An example of Good Hospital Practice
  • Lessons learned?
  • Past and future pandemics…


Leading Healthcare Organisations 

  • Are healthcare organisations different?
  • Why is health the focus and care overlooked?
  • Are health & social care linked?
  • Managing Key Stakeholders
  • Performance measurement and management
  • Review and personal development planning


 Future Opportunities and Challenges

  • External environment
  • Telehealth
  • Innovations in health & social care
  • Organisational capabilities
  • Using SWOT analysis and results
  • The planning process
Module 2: Leadership & Management in Healthcare


Leadership Styles 

  • Transactional & Transformational Leadership Styles
  • Goleman and Emotional Intelligence
  • Servant Leadership
  • Dispersed Leadership
  • Leader - Follower relations
  • Motivating self and others


Focus on Self 

  • Working Styles
  • Interpersonal Skills
  • Delegation
  • Persuasion/Negotiation
  • Managing conflict
  • Achieving outcomes


Focus on Teams 

  • Teams/Silos/Groups
  • Exploring team working
  • Team effectiveness/high performance
  • Team leadership
  • Team boundaries
  • Effective meetings


Focus on Quality Outcomes  

  • Defining outcomes
  • Delivering Objectives/Targets
  • Balancing need with resources
  • Developing a culture of continuous improvement
  • Encouraging decision-making on the front line
  • Ethical challenges

DAY 10

Review and Further Development 

  • Navigating the health and social care system in your region or country
  • The importance of developing key relationships and networks
  • Managing the clinical and management collaboration
  • A review of practical tools for effective leadership & management
  • Personal Action Planning
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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