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Course Schedule
Classroom Sessions:
Date Venue Fees
22 - 26 Apr 2024 London - UK $5,950
01 - 05 Jul 2024 London - UK $5,950
23 - 27 Sep 2024 Dubai - UAE $5,950
25 - 29 Nov 2024 London - UK $5,950
23 - 27 Dec 2024 Barcelona - Spain $5,950
21 - 25 Apr 2025 London - UK $5,950
Course Description


Managers in the public sector face growing pressures from increasing demands, conflicting priorities and limited resources. Government ministers and ordinary citizens demand ever higher quality of service delivery but budgets remain constrained. Public sector managers have to more with the same or fewer resources. At the same time, they face increased scrutiny from parliamentarians, citizens, civil society and journalists. 

Public managers need to develop a wide range of skills aside from their technical expertise including financial management, developing teams and personal interaction and communicating with a wide range of stakeholders. 

This GLOMACS training course on The Strategic Public Manager will provide strategies and tools to enhance the skill set of the public sector manager and allow them to take a strategic approach to managing the issues that face today’s public administration.       

This GLOMACS training course will highlight:

  • Ethics and values of public sector management
  • Developing core management skills
  • Building high performing teams
  • Using budgets effectively
  • Crisis management
  • Effective communications


By the end of this GLOMACS training course, participants will learn:

  • Global trends and developments in public sector management
  • How to ensure high ethical standards are maintained
  • How to develop high performing teams
  • Effective strategies and tools for managing budgets and addressing priorities
  • How to manage change
  • How to manage crises
  • Effective communication skills

Training Methodology

This GLOMACS training seminar will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The daily workshops will be highly interactive and participative. This course will be based on interactive exercises, role play and case studies drawn from a wide range of countries and situations.    

Organisational Impact

  • Enhance the strategic capability of existing managers
  • Develop future public sector managers
  • Develop the organization’s performance culture
  • Enhance the organization’s ability to manage resources
  • Enhance the organization’s crisis management capability
  • Enhance the organization’s communication capability

Personal Impact

  • Enhance the attendee’s capability to adopt a strategic approach to public sector management
  • Increase awareness and understanding of global trends in public sector management
  • Enhance attendee’s ability to maintain the highest ethical standards
  • Enhance the attendee’s ability to manage resources effectively
  • Enhance the attendee’s ability to manage crises
  • Enhance communication skills


This GLOMACS training course is suitable to a wide range of government professionals who are interested in developing their strategic leadership capability: 

  • Civil Servants
  • Regulatory Officials
  • Officials from public bodies and committees
  • State-owned Company Executives
  • Parliamentarians
  • Officials from government agencies
Course Outline


Introduction to Public Sector Management

  • The Role of the Public Sector Manager
  • Ethics, Values and Standards
  • Human Rights
  • Transparency and Accountability
  • Global Trends and Developments
  • Challenges Facing the Public Sector Today


Managing People and Building Teams

  • Organizational Culture
  • Building High Performing Teams
  • Recruitment and Retention
  • Performance Management
  • Feedback and Appraisal


Managing Budgets and Conflicting Priorities

  • Setting Priorities
  • Managing Competing Priorities
  • Setting Budgets
  • Managing with a Limited Budget
  • Optimizing Resources
  • Finding Synergies


Managing Change and Crises

  • Anticipating Change
  • Using Scenarios
  • Planning for a Crisis
  • Roles and Responsibilities
  • First Response
  • Managing the Crisis
  • Crisis Communication
  • Managing the Aftermath


Effective Communications

  • Marketing Yourself
  • Communication Strategies
  • Internal Communications
  • External Communications: Press, Social Media and More
  • Public Consultation
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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