The Strategic Public Manager

Managers in the public sector face growing pressures from increasing demands, conflicting priorities and limited resources. Government ministers and ordinary citizens demand ever higher quality of service delivery but budgets remain constrained. Public sector managers have to more with the same or fewer resources. At the same time, they face increased scrutiny from parliamentarians, citizens, civil society and journalists. 

Public managers need to develop a wide range of skills aside from their technical expertise including financial management, developing teams and personal interaction and communicating with a wide range of stakeholders. 

This GLOMACS training course on The Strategic Public Manager will provide strategies and tools to enhance the skill set of the public sector manager and allow them to take a strategic approach to managing the issues that face today’s public administration.       

This GLOMACS training course will highlight:

• Ethics and values of public sector management
• Developing core management skills
• Building high performing teams
• Using budgets effectively
• Crisis management
• Effective communications

By the end of this GLOMACS training course, participants will learn:

• Global trends and developments in public sector management
• How to ensure high ethical standards are maintained
• How to develop high performing teams
• Effective strategies and tools for managing budgets and addressing priorities
• How to manage change
• How to manage crises
• Effective communication skills

This GLOMACS training seminar will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The daily workshops will be highly interactive and participative. This course will be based on interactive exercises, role play and case studies drawn from a wide range of countries and situations.    

• Enhance the strategic capability of existing managers
• Develop future public sector managers
• Develop the organization’s performance culture
• Enhance the organization’s ability to manage resources
• Enhance the organization’s crisis management capability
• Enhance the organization’s communication capability

• Enhance the attendee’s capability to adopt a strategic approach to public sector management
• Increase awareness and understanding of global trends in public sector management
• Enhance attendee’s ability to maintain the highest ethical standards
• Enhance the attendee’s ability to manage resources effectively
• Enhance the attendee’s ability to manage crises
• Enhance communication skills

This GLOMACS training course is suitable to a wide range of government professionals who are interested in developing their strategic leadership capability: 

• Civil Servants
• Regulatory Officials
• Officials from public bodies and committees
• State-owned Company Executives
• Parliamentarians
• Officials from government agencies

DAY 1

Introduction to Public Sector Management 

• The Role of the Public Sector Manager
• Ethics, Values and Standards
• Human Rights
• Transparency and Accountability
• Global Trends and Developments
• Challenges Facing the Public Sector Today

DAY 2

Managing People and Building Teams

• Organizational Culture
• Building High Performing Teams
• Recruitment and Retention
• Performance Management
• Feedback and Appraisal

DAY 3

Managing Budgets and Conflicting Priorities

• Setting Priorities
• Managing Competing Priorities
• Setting Budgets
• Managing with a Limited Budget
• Optimizing Resources
• Finding Synergies

DAY 4

Managing Change and Crises

• Anticipating Change
• Using Scenarios
• Planning for a Crisis
• Roles and Responsibilities
• First Response
• Managing the Crisis
• Crisis Communication
• Managing the Aftermath

DAY 5

Effective Communications

• Marketing Yourself
• Communication Strategies
• Internal Communications
• External Communications: Press, Social Media and More
• Public Consultation

In Association With

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

P.O. Box 74653, Dubai, United Arab Emirates
Tel : +971 - 04 - 425 0700, Fax : +971 (04) 425 0701, Email : info@glomacs.com