Scheduled Dates
| Date | Venue | Fees | |
|---|---|---|---|
| 14 - 25 Dec 2026 | London - UK | $ 11,900 | |
| 24 May - 04 Jun 2027 | Dubai - UAE | $ 11,900 | |
| 13 - 24 Dec 2027 | London - UK | $ 11,900 |
Modules
This training course is split into the following modules:
Module I - Program Management Professional (PgMP) Examination Preparatory Course
Module II - Stakeholder Management
Course Outline
Module I: Program Management Professional (PgMP) Examination Preparatory Course
Day 1
Governance - linking strategy to deliverables
- The nature of projects
- Project management maturity
- Project governance structures
- Programs and program management
Programme Integration Management
- Program Management Roles
- Setting up a program - develop the program roadmap & charter
- The Program Management Plan
- Managing program benefits delivery
Day 2
Defining the Program 1
- Building the Program Work Breakdown Structure
- Identifying Program dependency
- Creating the Program Master Schedule
- The Program Financial Management Plan
- Developing the Program budget baseline
Day 3
Defining the Program 2
- Program Risk Management Planning
- Program Communications Planning
- Program Procurement Planning
- Program Quality Planning
Day 4
Program Benefits Delivery and Sustaining
- Monitoring Program Finances
- Reporting Program performance
- Managing Program uncertainty
- Program resource management
Day 5
Program Closure
- Controlling programs - governance considerations
- Program Transition
- Program Closure
- Review and Q&A
Module II: Stakeholder Management
Day 6
First Principles, Identifying and Defining Stakeholder Audiences
- Overview of stakeholder engagement and management
- The stakeholder engagement process and key documents
- Identifying stakeholders
- Producing the stakeholder register
- Creating and analyzing stakeholder profiles
- Assessing interests, positive and negative
- Analyzing the gap between current stakeholder and required perceptions
- Selecting a suitable stakeholder management strategy
Day 7
Planning Stakeholder Communications and Measuring Effectiveness
- Planning stakeholder engagement communications
- Identifying and delivering the key messages
- Creating stakeholder communications
- Planning and managing stakeholder meetings
- Dealing with stakeholder objections
- Escalating stakeholder issues for resolution by senior management
Day 8
Interpersonal Skills in Stakeholder Management
- Empathy and how it can assist in managing stakeholder relationships
- Trust – the foundation of on which relationships are built
- Influencing, persuading and manipulating – why they are different and the impact they have
- Personality factors affecting stakeholder management (including feedback on a personality type questionnaire, to be taken in class)
- Behaviors, their relationship to personality and how to read them
- Influencing without authority – how to do it
- Emotional intelligence, what it involves and benefits
Day 9
Negotiating for Success
- The negotiating environment and backdrop
- Reservation points, zones of potential agreement and best alternatives to a negotiated agreement
- Differences between ‘soft’ and ‘hard’ negotiation techniques and why they are important
- Principled negotiation, hardball tactics and important choices
- Negotiation protocols and processes
- Managing a negotiation
Day 10
How Culture Affects Stakeholder Engagement and Management
- What do we mean by culture?
- National culture
- Regional culture
- Organizational culture
- Business unit or division culture
- Communicating to different cultures
- Negotiating with different cultures
- Review of course/presentation of certificates
Certificates
- Upon successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance
Providers and Associations
