The 10-Day Programme & Stakeholder Management
An Interactive 10-Day Training Course

The 10-Day Programme & Stakeholder Management

NASBA
Classroom Schedule
Date Venue Fees
18 - 29 May 2026 Dubai $ 11,900
14 - 25 Dec 2026 London $ 11,900
24 May - 04 Jun 2027 Dubai $ 11,900
13 - 24 Dec 2027 London $ 11,900

Modules

This training course is split into the following modules:

Module I - Program Management Professional (PgMP) Examination Preparatory Course

Module II - Stakeholder Management

Course Outline

Module I: Program Management Professional (PgMP) Examination Preparatory Course

Day 1

Governance - linking strategy to deliverables

  • The nature of projects
  • Project management maturity 
  • Project governance structures
  • Programs and program management

Programme Integration Management

  • Program Management Roles
  • Setting up a program - develop the program roadmap & charter
  • The Program Management Plan
  • Managing program benefits delivery
Day 2

Defining the Program 1

  • Building the Program Work Breakdown Structure
  • Identifying Program dependency
  • Creating the Program Master Schedule
  • The Program Financial Management Plan
  • Developing the Program budget baseline
Day 3

Defining the Program 2

  • Program Risk Management Planning
  • Program Communications Planning
  • Program Procurement Planning
  • Program Quality Planning
Day 4

Program Benefits Delivery and Sustaining

  • Monitoring Program Finances
  • Reporting Program performance
  • Managing Program uncertainty
  • Program resource management
Day 5

Program Closure

  • Controlling programs - governance considerations
  • Program Transition
  • Program Closure
  • Review and Q&A

Module II: Stakeholder Management

Day 6

First Principles, Identifying and Defining Stakeholder Audiences

  • Overview of stakeholder engagement and management
  • The stakeholder engagement process and key documents
  • Identifying stakeholders
  • Producing the stakeholder register
  • Creating and analyzing stakeholder profiles
  • Assessing interests, positive and negative
  • Analyzing the gap between current stakeholder and required perceptions
  • Selecting a suitable stakeholder management strategy
Day 7

Planning Stakeholder Communications and Measuring Effectiveness

  • Planning stakeholder engagement communications
  • Identifying and delivering the key messages
  • Creating stakeholder communications
  • Planning and managing stakeholder meetings
  • Dealing with stakeholder objections
  • Escalating stakeholder issues for resolution by senior management
Day 8

Interpersonal Skills in Stakeholder Management

  • Empathy and how it can assist in managing stakeholder relationships
  • Trust – the foundation of on which relationships are built
  • Influencing, persuading and manipulating – why they are different and the impact they have
  • Personality factors affecting stakeholder management (including feedback on a personality type questionnaire, to be taken in class)
  • Behaviors, their relationship to personality and how to read them
  • Influencing without authority – how to do it
  • Emotional intelligence, what it involves and benefits
Day 9

Negotiating for Success

  • The negotiating environment and backdrop
  • Reservation points, zones of potential agreement and best alternatives to a negotiated agreement
  • Differences between ‘soft’ and ‘hard’ negotiation techniques and why they are important
  • Principled negotiation, hardball tactics and important choices
  • Negotiation protocols and processes
  • Managing a negotiation
Day 10

How Culture Affects Stakeholder Engagement and Management

  • What do we mean by culture?
  • National culture
  • Regional culture
  • Organizational culture
  • Business unit or division culture
  • Communicating to different cultures
  • Negotiating with different cultures
  • Review of course/presentation of certificates
Certificates
  • Upon successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

The Energy Training Centre

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