Home / Management & Leadership / The 10-Day Programme & Stakeholder Management

Course Schedule

Classroom Sessions:

Date	Venue	Fees
19 - 30 May 2025	Dubai - UAE	$11,900
15 - 26 Dec 2025	London - UK	$11,900
18 - 29 May 2026	Dubai - UAE	$11,900
14 - 25 Dec 2026	London - UK	$11,900

Course Description

MODULES

This training course is split into two modules:

MODULE I - Programme Management

MODULE II - Stakeholder Management

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Course Outline

Module 1: Programme Management

DAY 1

Governance - linking strategy to deliverables

The nature of projects
Setting up for success
Project management maturity
Project governance structures
Programs and program management

Programme Integration Management

Programme Management Roles
Setting up a programme - develop the programme roadmap
Setting up a programme - develop the programme charter
The Programme Management Plan
Managing program benefits delivery
Program closure

DAY 2

Defining the Programme 1

Building the Programme Work Breakdown Structure
Creating the Programme Master Schedule
The Program Financial Management Plan
Developing the Programme budget baseline

DAY 3

Defining the Programme 2

Programme Risk Management Planning
Programme Communications Planning
Programme Procurement Planning
Programme Quality Planning

DAY 4

Programme Benefits Delivery

Monitoring Programme Finances
Reporting Programme performance
Managing Programme uncertainty
Programme resource management

DAY 5

Programme Closure

Controlling programmes - governance considerations
Programme Transition
Programme Closure
Course Review

Module 2: Stakeholder Management

DAY 6

First Principles, Identifying and Defining Stakeholder Audiences

Overview of stakeholder engagement and management
The stakeholder engagement process and key documents
Identifying stakeholders
Producing the stakeholder register
Creating and analyzing stakeholder profiles
Assessing interests, positive and negative
Analyzing the gap between current stakeholder and required perceptions
Selecting a suitable stakeholder management strategy

DAY 7

Planning Stakeholder Communications and Measuring Effectiveness

Planning stakeholder engagement communications
Identifying and delivering the key messages
Creating stakeholder communications
Planning and managing stakeholder meetings
Dealing with stakeholder objections
Escalating stakeholder issues for resolution by senior management

DAY 8

Interpersonal Skills in Stakeholder Management

Empathy and how it can assist in managing stakeholder relationships
Trust – the foundation of on which relationships are built
Influencing, persuading and manipulating – why they are different and the impact they have
Personality factors affecting stakeholder management (including feedback on a personality type questionnaire, to be taken in class)
Behaviors, their relationship to personality and how to read them
Influencing without authority – how to do it
Emotional intelligence, what it involves and benefits

DAY 9

Negotiating for Success

The negotiating environment and backdrop
Reservation points, zones of potential agreement and best alternatives to a negotiated agreement
Differences between ‘soft’ and ‘hard’ negotiation techniques and why they are important
Principled negotiation, hardball tactics and important choices
Negotiation protocols and processes
Managing a negotiation

DAY 10

How Culture Affects Stakeholder Engagement and Management

What do we mean by culture?
National culture
Regional culture
Organizational culture
Business unit or division culture
Communicating to different cultures
Negotiating with different cultures
Review of course/presentation of certificates

Certificates

On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance

Providers and Associations

Endorsed Education Provider

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

The Energy Training Centre

Our collaboration with Energy Training Centre aims to provide the best training services and benefits for our valued clients

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Options & Brochure

Related Categories

Management & Leadership

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Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

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An Interactive 10-Day Training Course

The 10-Day Programme & Stakeholder Management