The 10-Day Programme & Stakeholder Management

An Interactive 10-Day Training Course

The 10-Day Programme & Stakeholder Management

NASBA
Classroom Schedule
Date Venue Fees
15 - 26 Dec 2025 London $ 11,900
18 - 29 May 2026 Dubai $ 11,900
14 - 25 Dec 2026 London $ 11,900

Modules

This training course is split into the following modules:

Module I - Programme Management

Module II - Stakeholder Management

Course Outline

Module I: Programme Management

Day 1

Governance - linking strategy to deliverables

  • The nature of projects
  • Setting up for success
  • Project management maturity 
  • Project governance structures
  • Programs and program management

Programme Integration Management

  • Programme Management Roles
  • Setting up a programme - develop the programme roadmap
  • Setting up a programme - develop the programme charter
  • The Programme Management Plan
  • Managing program benefits delivery
  • Program closure

 

Day 2

Defining the Programme 1

  • Building the Programme Work Breakdown Structure
  • Creating the Programme Master Schedule
  • The Program Financial Management Plan
  • Developing the Programme budget baseline
Day 3

Defining the Programme 2 

  • Programme Risk Management Planning
  • Programme Communications Planning
  • Programme Procurement Planning
  • Programme Quality Planning
Day 4

Programme Benefits Delivery

  • Monitoring Programme Finances
  • Reporting Programme performance
  • Managing Programme uncertainty
  • Programme resource management
Day 5

Programme Closure

  • Controlling programmes - governance considerations
  • Programme Transition
  • Programme Closure
  • Course Review

Module II: Stakeholder Management

Day 6

First Principles, Identifying and Defining Stakeholder Audiences

  • Overview of stakeholder engagement and management
  • The stakeholder engagement process and key documents
  • Identifying stakeholders
  • Producing the stakeholder register
  • Creating and analyzing stakeholder profiles
  • Assessing interests, positive and negative
  • Analyzing the gap between current stakeholder and required perceptions
  • Selecting a suitable stakeholder management strategy
Day 7

Planning Stakeholder Communications and Measuring Effectiveness

  • Planning stakeholder engagement communications
  • Identifying and delivering the key messages
  • Creating stakeholder communications
  • Planning and managing stakeholder meetings
  • Dealing with stakeholder objections
  • Escalating stakeholder issues for resolution by senior management
Day 8

Interpersonal Skills in Stakeholder Management 

  • Empathy and how it can assist in managing stakeholder relationships
  • Trust – the foundation of on which relationships are built
  • Influencing, persuading and manipulating – why they are different and the impact they have
  • Personality factors affecting stakeholder management (including feedback on a personality type questionnaire, to be taken in class)
  • Behaviors, their relationship to personality and how to read them
  • Influencing without authority – how to do it
  • Emotional intelligence, what it involves and benefits
Day 9

Negotiating for Success

  • The negotiating environment and backdrop
  • Reservation points, zones of potential agreement and best alternatives to a negotiated agreement
  • Differences between ‘soft’ and ‘hard’ negotiation techniques and why they are important
  • Principled negotiation, hardball tactics and important choices
  • Negotiation protocols and processes
  • Managing a negotiation
Day 10

How Culture Affects Stakeholder Engagement and Management

  • What do we mean by culture?
  • National culture
  • Regional culture
  • Organizational culture
  • Business unit or division culture
  • Communicating to different cultures
  • Negotiating with different cultures
  • Review of course/presentation of certificates
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

The Energy Training Centre

Visit Website

Options & Brochure
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For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
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Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

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