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Course Schedule
Classroom Sessions:
DateVenueFees
19 - 23 May 2025 Amsterdam - The Netherlands $5,950
14 - 18 Jul 2025 Dubai - UAE $5,950
15 - 19 Sep 2025 Amsterdam - The Netherlands $5,950
03 - 07 Nov 2025 Dubai - UAE $5,950
22 - 26 Dec 2025 London - UK $5,950
13 - 17 Apr 2026 Riyadh - Saudi Arabia $5,950
18 - 22 May 2026 Amsterdam - The Netherlands $5,950
13 - 17 Jul 2026 Dubai - UAE $5,950
14 - 18 Sep 2026 Amsterdam - The Netherlands $5,950
02 - 06 Nov 2026 Dubai - UAE $5,950
21 - 25 Dec 2026 London - UK $5,950
Online Sessions:

16 - 20 Feb 2026 Online $3,950
Course Description

INTRODUCTION

This Achieving Business Process Change training course explores the need for managing and impacting changes business procedures and how process modelling, mapping and analysis are all parts of a larger framework for achieving higher quality. It is essential to understand how to manage business processes for optimizing work and productivity improvement.

In this training Course, delegates will explore the essential steps to process mapping and the critical success factors of continuously improving your operations. It provides a practical framework for you to understand and model business processes, and describes how to develop and continuously improve a variety of process types. During this highly interactive, high-energy Achieving Business Process Change course, you will acquire the knowledge and skills to accurately model business processes at both, the enterprise as well as detailed workflow levels.

This GLOMACS Achieving Business Process Change training course will highlight:

  • The philosophy, techniques and process for business process analysis  
  • How to design and model business processes for analysis and change
  • Execution of changed (enhanced) business processes
  • Monitoring the performance of redesigned/enhanced processes
  • Optimizing redesigned/changed processes performance

Objectives

At the end of this Achieving Business Process Change training course, you will learn to:

  • Explain the difference between internal and external values that drive business process management in organisations
  • Apply creative thinking approaches and design thinking to process improvement
  • Develop strategies for how you can successfully use BPM in your business or workplace
  • Understand how to design or enhance an existing process using the business process life cycle
  • Implement and monitor process changes

Training Methodology

The Achieving Business Process Change training course also provides a step-by-step approach to effectively analyze processes to ensure that business process models accurately reflect reality and include stakeholder requirements. Short, focused presentations combined with practical learning workshop sessions are used to explain the concepts.

During these sessions, the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, participant discussion, facilitator interaction and case studies.

Organisational Impact

Organizations which have delegates in the Achieving Business Process Change training course shall gain by:

  • Recognizing the vital role processes play in a business
  • Appreciating the role of technology in process management
  • Identifying how Lean and Six Sigma methods can assist in managing and improving processes
  • Using a variety of tools and techniques to eliminate waste and redundancies
  • Running organizations effectively through redesigned processes while delivering relevant processes and task documentation

Personal Impact

Delegates attending this GLOMACS Achieving Business Process Change training course shall be able to:

  • Understand the value of Business Processes Management & Improvement (BPMI) and the main concepts of business process analysis, mapping and modelling
  • Produce business process models at the correct level of detail to aid the analysis, readability and understanding of organisational responsibilities
  • Apply the best practice techniques and methods to coherently map, accurately measure and thoroughly analyse business processes and work activities across your organisation
  • Suggest process improvements to run their organisation effectively, redesign improved processes, and deliver appropriate process and task documentation
  • Assess the potential reaction to changes in processes and manage these within the organisation

WHO SHOULD ATTEND?

Attending our Achieving Business Process Change training course will benefit anyone who wishes to learn how to improve their organisation's performance through the tools and techniques of Business Processes Management & Improvement (BPMI).  

This Achieving Business Process Change training course is suitable to a wide range of professionals but will greatly benefit:

  • Business Process Manager/Consultant/Owner/Specialist/Executive/Engineer/Designer
  • BPM Project Leader
  • Business Analyst
  • Business Systems Analyst/Manager
  • Quality Assurance Analyst/Specialist/Manager
  • Enterprise Architect
  • Business Planner
  • Project Manager
Course Outline

DAY 1

Introduction and Overview of Business Process Analysis

  • What are “business processes” & “business process analysis”
  • The context of business process analysis – stages of business process management
  • Roles and responsibilities of a “business process analyst”
  • Identifying “business processes” in organizations
  • Prioritizing business processes to achieve better outcomes
  • What is business process re-engineering
  • Business process re-engineering model

DAY 2

Design & Modeling Business Processes

  • Elements of a business process – a checklist for analysis
  • Defining your problem
  • Business process modeling techniques & tools
  • Modeling “As-is” business processes for analysis
  • Identifying improvement opportunities
  • Modeling “To-be” processes with improvement

DAY 3

Executing Improved Processes

  • Implementing processes
  • Exploring automation
  • Automating processes
  • Understanding business rules
  • Making connections
  • The role of workflow engines

DAY 4

Monitoring Performance of Redesigned Processes  

  • Implementing measures for process performance
  • What is business activity monitoring (BAM)?
  • Balanced scorecard
  • Creating a balanced scorecard
  • Identifying gaps with process mining

DAY 5

Optimization Process Performance  

  • What is process optimization?
  • Business process improvement
  • Introduction the lean concept
  • Using lean six sigma approach to optimize process performance
  • Managing changes
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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Frequently Asked Question:

How can I find out more information about a specific course?

For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.

Can I get a discount for group bookings?

Yes, GLOMACS offers special discounts for group bookings. If you’re planning to enroll multiple participants from your organization, please reach out to our team to discuss the available discount packages.

How are GLOMACS courses structured?

Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions, hands-on activities, and interactive Q&A sessions to maximize learning outcomes.

Will I receive a certificate upon completing a GLOMACS course?

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Does GLOMACS offer customized training for organizations?

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.

How can I register for a GLOMACS course?

You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

Who are the trainers at GLOMACS?

Our trainers are industry experts with years of practical experience in their respective fields. They bring real-world knowledge and insights into the classroom, ensuring that our participants receive top-tier, applicable skills and expertise.

Are GLOMACS training courses available online or in person?

GLOMACS offers both online and in-person training options. You can choose from interactive virtual sessions or attend one of our globally located in-person training courses. The flexibility ensures that learning fits your schedule and preferences.

What types of training courses does GLOMACS offer?

GLOMACS offers a wide range of professional development training courses across various industries, including Leadership & Management, Finance & Accounting, Human Resources, Engineering, Oil & Gas, Operations and Logistics, Engineering and Technical and more. Our training courses are designed to enhance career growth and organizational effectiveness.

What are the key benefits of attending a GLOMACS course?

Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability, industry-recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.

Why should I choose GLOMACS?

GLOMACS is a globally recognized leader in professional training and development, with a reputation for delivering high-quality, results-driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online and in-person), and accredited certifications that add real value to your career.

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