Business and Corporate Etiquette

INTRODUCTION

Etiquette is about the rules of expected behavior in society. Good business etiquette creates a professional, mutually respectful atmosphere and improves communication. People feel better about their work, their suppliers, their employers and more at ease when they feel respected, and that leads to better relationships as well to influence and persuade people you need a high level of interpersonal skills. We have all experienced moments of embarrassment when others do not understand or are offended by our behavior.

This exciting and challenging Business and Corporate Etiquette training course will help you to improve your impact on others and, in turn, their response to you. These skills will help you in your job, your career and in your life. They do not just apply in face-to-face communication but in online and virtual situations as well.

This GLOMACS Business and Corporate Etiquette training course will highlight:

• How etiquette, emotional intelligence and active listening affect our lives
• To use the skills of correct etiquette in every situation
• Correct forms of address and behavior for both formal and informal situations
• How to handle difficult situations with style
• How to project yourself and your organization perfectly online

Objectives

The objectives of this Business and Corporate Etiquette training course are:

• To focus on your ideal image and work to deliver it
• To refine and hone your communications skills to develop successful relationships
• To understand the rules of behavior in every situation
• To provide an opportunity update your social skills and knowledge
• To display courtesy and concern across all communications channels

Training Methodology

This Business and Corporate Etiquette training course uses a wide variety of proven adult learning techniques to ensure effective assimilation and retention of the information presented. This training course is highly interactive and will prompt delegates to reflect on their own thinking, communication style and practice.

Your Tutor will guide and facilitate learning using a wide variety of methods including direct input, video, discussions, case studies and group and individual exercises to focus on the themes of the course, practice skills and receive feedback.

Organisational Impact

The company will benefit in the following ways:

• Help present your organization with poise and confidence
• Project your brand values through skilled staff
• Have confidence that your staff can acquit themselves well in any situation
• Improve relationships within the organization
• Improve relationships with customers, investors and other external stakeholders
• See an increase in staff assurance and demeanor

Personal Impact

The personal benefits to be derived from attending this Business and Corporate Etiquette training course include the following:

• Greater understanding of relationships both formal and informal and how to nurture them
• Improved understanding of how to approach specific people and achieve success
• Greater understanding of how to improve online media personal impact
• Knowing how to conduct yourself on formal occasions
• Being able to deal masterfully with formal dining events
• Improved level of confidence

WHO SHOULD ATTEND?

This GLOMACS Business and Corporate Etiquette training course on Business and Corporate Etiquette would benefit a wide range of professionals but is particularly relevant for:

• Public Relations Officers
• Team Leaders and Managers
• Corporate Communications Practitioners
• Public Affairs Specialists
• Marketing Officers
• Sales Staff