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An Interactive 5-Day Training Course

Business Process Management (BPM), Business Development, Methodologies, Tools

Strategic Business Development and Process Mastery

Schedules Outline

Classroom Schedule

Date	Venue	Fees
27 - 31 Oct 2025	London - UK	$ 5,950

Course Outline

Day 1

Introduction to Business Development and Business Processes

Introduction to Business Development
Undertaking a Business Development Skills Audit
Understanding Business Process Management (BPM) and its role in organisations
The BPM lifecycle – linking process efficiency to business growth
Process thinking vs. functional thinking
Enhancing Selling and Persuasion Skills: Knowledge, Skill, and Discipline
Drafting a compelling sales pitch

Day 2

Customer Profiling, Stakeholder Mapping and Process Design

Customer Profiling and Engagement strategies
Building a Stakeholder Map and identifying key influencers
Creating Personas and aligning them with customer journeys
Planning your ideal work week for consistent results
Talking about your competitors intelligently
Process identification and documentation tools (flowcharts, BPMN)
Mapping a client engagement process (“From Lead to Loyal Customer”)

Day 3

Lead Generation, Sales Frameworks and Process Analysis

Developing a repeatable Sales Framework
Exploring proven Sales Tools and Lead Generation Tactics
Creating effective Qualifying Questions
The Perfect Sales Meeting Checklist
Analysing workflow inefficiencies and sales process bottlenecks
Setting KPIs and performance indicators for business development
Using data insights to drive improvement decisions

Day 4

Communication, Presentation and Process Improvement

The Four Ps of Presentation: Plan, Prepare, Present, Persuade
Overcoming fear when pitching and presenting
Creating engaging and persuasive client presentations
Drafting a professional prospecting script
Redesigning sales and business processes for greater effectiveness
Applying change management and continuous improvement principles
Sustaining improvement through feedback and control

Day 5

Business Development Masterclass and Strategic Integration

Leading a high-performing Business Development team
The role of negotiation and persuasion in closing deals
Building a governance model for consistent BD success
Integrating digital tools and automation into BD workflows
Aligning BD initiatives with organisational goals and strategies
Exploring future trends: AI, analytics, and process automation
Capstone Activity: Develop and present a Business Development Plan and Pitch

Certificates

On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.

Providers

Endorsed Education Provider

Options & Brochure

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Frequently Asked Question

For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.

Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.

You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.

Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.

GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

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