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Course Schedule
Classroom Sessions:
Date Venue Fees
02 - 06 Sep 2024 London - UK $5,950
28 Oct - 01 Nov 2024 Dubai - UAE $5,950
23 - 27 Dec 2024 London - UK $5,950
Course Description

INTRODUCTION

Are you tired of feeling overwhelmed by the ever-growing demands of business administration? Do you dream of transforming from a task-juggling admin to a strategic business partner? This GLOMACS 5-day Certified Business Administrator (CBA) Training Course is your key to unlocking the secrets of business mastery!

Through a dynamic blend of lectures, interactive discussions, real-world case studies, and hands-on exercises, you'll:

  • Sharpen your arsenal with the knowledge and skills to excel in all facets of business administration.
  • Become a communication samurai, crafting clear and impactful reports that get noticed.
  • Master the art of resource management, ensuring your team has the tools they need to thrive.
  • Develop your leadership skills, inspiring collaboration and driving results.
  • Emerge a certified powerhouse equipped to tackle any business challenge with confidence.

 By the end of this immersive training, you'll be ready to:

  • Boost your efficiency and productivity (say goodbye to late nights!)
  • Supercharge your career (promotions, anyone?)
  • Command respect and recognition (become the go-to person for all things business administration)
  • Empower your team (create a thriving and productive work environment)

Objectives

  • Demonstrate a strong understanding of the modern business environment.
  • Apply fundamental administrative management principles.
  • Effectively manage human resources functions.
  • Implement performance management strategies.
  • Optimize resource allocation and utilization.
  • Develop and execute effective marketing plans.
  • Craft professional business communications and reports.
  • Manage time, stress, and crises effectively.
  • Build and maintain strong customer relationships.
  • Lead and collaborate effectively within a team environment.

Organisational Impact

  • Increased efficiency and productivity of administrative staff.
  • Improved HR practices and employee relations.
  • Enhanced communication and collaboration within teams.
  • Stronger customer service focus and improved client satisfaction.
  • Development of well-rounded, highly skilled business administrators.

Personal Impact

  • Increased knowledge and expertise in core business administration functions.
  • Enhanced ability to manage workload, prioritize tasks, and meet deadlines effectively.
  • Improved communication and interpersonal skills.
  • Greater confidence in leading and collaborating within teams.

WHO SHOULD ATTEND?

This GLOMACS Certified Business Administrator (CBA) Training Course is ideal for:

  • Business administrators and office managers seeking to enhance their skills and advance their careers.
  • Individuals with administrative experience transitioning into a formal business administration role.
  • Is anyone interested in gaining a well-rounded understanding of core business administration functions?
Course Outline

DAY 1

Foundations of Business Administration

  • Understanding the modern business landscape
  • Core business administration principles and frameworks
  • Effective business communication and report writing
  • Time management, stress management, and crisis management strategies

DAY 2

Human Resources Management

  • HR administration fundamentals: recruitment, onboarding, and training
  • Performance management: setting goals, conducting evaluations, and providing feedback
  • Compensation and benefits management
  • Employee relations and conflict resolution
  • Legal considerations in HR management

DAY 3

Financial Management & Resource Allocation

  • Understanding financial statements and key metrics
  • Budgeting and financial planning techniques
  • Resource allocation and utilization strategies
  • Cost control and cost reduction measures
  • Project management fundamentals for business administrators

DAY 4

Marketing & Customer Relationship Management

  • Introduction to marketing principles and strategies
  • Developing and implementing marketing plans
  • Customer service excellence and building strong client relationships
  • Communication strategies for customer engagement and satisfaction
  • Leveraging technology for marketing and customer service

DAY 5

Leadership & Professional Development

  • Teamwork and collaboration skills for business administrators
  • Effective leadership styles and delegation strategies
  • Ethics and professionalism in the workplace
  • Career advancement opportunities for business administrators
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

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