Search for a Glomacs Course by Keywords
Date | Venue | Fees | |
---|---|---|---|
13 - 17 Nov 2023 | Dubai - UAE | $5,950 | |
11 - 15 Nov 2024 | Dubai - UAE | $5,950 |
This GLOMACS interactive 5 – day Customer Relationship Management training course will show you how to take your organization from Good to Great. The Rise (and rise, and rise) of web technologies, of Peer-Review, Price Comparison and auto-switching website have changed the rules of customer engagement irrevocably and forever. The old Marketing books and theories can be torn up. The strategic battleground now is in delivering world-class customer “experiences”. The old models, focusing on Product, Price, Promotion, Place, etc. overlook the fact that the way goods and services are purchased and consumed is now radically different to how they were, even half a generation ago.
Attention-spans are minute, distractions are everywhere, and Social is EVERYTHING. Giving good, even excellent Customer service is no longer anywhere near good enough. The new game is relationships, engagement, dialogues, and world-class experiences. Mapping, planning, and creating these is the purpose of the 5 – day training course and will take you through the latest science, models, and theories on how to get and stay ahead of the curve in the new 24/7/365 "always-on" competitive landscape.
This GLOMACS training course will highlight:
The objective is to learn and apply the latest scientific and management thinking to the organization's customer relationships and how to create "Blue Oceans" of strategic differentiation that makes your customers love you and tell others. We will go far beyond "Good service" (it is no longer "good enough') and give you tools and techniques to carve out unique and sustainable market positions for your organization and your products or services.
By the end of this Customer Relationship Management training course, the participants will be able to:
The impact on the organization in attending this Customer Relationship Management training course is profound, including:
The impact of this Customer Relationship Management training course to the participants are manifold and includes:
The Customer Experience is everything nowadays, the insights in this GLOMACS training course are vital to anyone interested in customer retention and business growth.
This Customer Relationship Management training course is a suitably wide range of professionals but will significantly benefit:
GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org
PetroKnowledge
Our collaboration with Petroknowledge aims to provide the best training services and benefits for our valued clients
Sending your message. Please wait...
Send Successfully
There was a problem sending your message. Please try again.
Please complete all the fields in the form before sending.
Sending your message. Please wait...
There was a problem sending your message. Please try again.
Please complete all the fields in the form before sending.
Sending your message. Please wait...
There was a problem sending your message. Please try again.
Please complete all the fields in the form before sending.