Design Thinking for Strategic Management

INTRODUCTION

This GLOMACS Design Thinking for Strategic Management training course offers a transformative approach to nurturing innovative and strategic thinking in business management. If you're looking to stay ahead in a dynamic market, understanding and implementing design thinking is crucial. This training course is meticulously designed to provide a deep dive into the user-centric problem-solving methodology that's reshaping the way businesses approach innovation and customer engagement. Across various modules, we will blend essential theoretical knowledge with practical, real-world applications, giving participants a robust toolkit to drive significant enhancements in product and service development, customer satisfaction, and strategic execution.

Delving into the five pillars of the design thinking framework – empathizing, defining, ideating, prototyping, and testing – the training course is packed with interactive sessions, hands-on activities, and case studies. It's an ideal learning ground for those who aim to transform their organization's problem-solving approach, foster a culture rich in innovation, and elevate their leadership capabilities. The content is structured to have immediate practical relevance, empowering you to apply these principles effectively in your unique professional scenarios.

The GLOMACS Design Thinking for Strategic Management training course will highlight:

• Evolving problem solving strategies: Learn the complete cycle of design thinking for addressing complex organizational challenges in novel ways.
• Focus on user experience: Gain essential skills for understanding and meeting customer needs, vital for enhancing product and service design.
• Hands-on ideation and creativity: Acquire techniques to stimulate creative thinking and idea generation within teams, crucial for organizational growth.
• Prototyping and feedback integration: Master the art of developing and refining prototypes, incorporating feedback for continuous improvement.
• Strategic implementation in business: Learn how to weave Design Thinking into your organization's fabric, enhancing overall performance and competitiveness.

Objectives

Upon completion of this Design Thinking for Strategic Management training course, participants will be able to:

• Master the five stages of design thinking: Develop a thorough understanding of the design thinking process, including empathizing, defining, ideating, prototyping, and testing, to effectively address and solve complex business problems
• Enhance customer-centric problem solving: Acquire skills in empathizing with users, building user personas, and creating empathy maps to design solutions that truly meet customer needs and preferences
• Foster creative and innovative thinking: Learn techniques for brainstorming and ideation to encourage innovative thinking and creativity within teams, crucial for driving organizational growth and development
• Develop rapid prototyping and testing abilities: Gain hands-on experience in prototyping and testing solutions, learning to iterate based on feedback, and adapting quickly to changing requirements and market conditions
• Integrate design thinking into organizational strategy: Understand how to embed design thinking principles into your business strategy and organizational culture, enhancing overall business performance and competitiveness

Training Methodology

This is an experiential training course, which emphasizes engagement, interaction and practice. The methods used in this Design Thinking for Strategic Management training course include:

• Design skills practice in group activities
• Reflection to deepen learning through group discussions
• Introduction of content, examples via short, interactive presentations
• Short video clips

Participants will be given the opportunity, to work in teams to practice problem definition, idea generation then developing and testing prototypes.

Organisational Impact

Enhanced design thinking and strategy formulation ability to increase organizational effectiveness through:

• Cultivation of a creative mindset: The organization will see a surge in creative problem-solving approaches, promoting a culture of innovation.
• Enhanced customer engagement: Improved understanding of customer needs will lead to better product and service offerings, boosting customer satisfaction.
• Efficient product development: Skills in rapid prototyping and testing will streamline the development process, enhancing efficiency and product quality.
• Improved team dynamics and leadership: Training will foster stronger team collaboration and leadership skills, leading to more effective management.
• Competitive edge through innovation: Adopting design thinking at an organizational level can set the company apart as an innovative and adaptive market leader.

Personal Impact

Delegates will develop their ability to use design thinking to become more proactive, creative and innovative to implement business solutions through:

• Advanced problem solving techniques: Participants will cultivate sophisticated skills in tackling complex problems with a creative and strategic approach.
• Deeper customer understanding: The training course enhances delegate's ability to empathize with users, crucial for roles that require a strong customer focus.
• Elevated creative and innovative thinking: Delegates will leave with tools to drive creativity and innovation, fostering a culture of ongoing improvement.
• Enhanced team collaboration skills: The training will strengthen abilities in teamwork, communication, and leadership, essential for effective team management.
• Greater flexibility and responsiveness: Learning design thinking methodologies equips delegates with the adaptability needed to respond swiftly to industry changes and organizational demands.

WHO SHOULD ATTEND?

This GLOMACS Design Thinking for Strategic Management training course is designed for any business leader, professional, manager or individual contributor wishing to gain practical know-how on the principles, methods, and tools of design thinking.

• Business Managers
• Team Leaders
• Process Leaders
• Functional Managers
• Program Managers
• Project Managers
• Newly Appointed Senior Managers