Coaching Skills for Supervisors & Managers

Introduction

Directive approaches to management, whilst ensuring that a task is executed, do little to help people to develop a sense of how best to do things for themselves. Coaching helps people to use their own resources to solve problems, make decisions, develop their skills, determine the best methods of working and become more creative and productive.

This intensive and highly interactive training course is designed to help you to develop the skills of coaching excellence. It will lead you through every stage of the coaching process, from setting up the coaching agreement (whether formal or informal) to help you to develop your staff members to become self-sufficient. As they learn to think more for themselves and work with reduced supervision, so they make better use of their time and free up more of yours, with obvious benefits for the entire team.

The Coaching for Supervisors & Managers training course is designed for those in supervisory, team leader or management positions who want to get more from their staff and invest in their longer-term future.

Objectives

By participating in this Coaching for Supervisors & Managers training course you will:

• Understand and begin to develop the qualities of an excellent coach
• Be able to coach confidently in practice, based on sound, tried and tested principles
• Be able to help your staff to become more motivated and self-sufficient
• Be able to coach in a structured way which can be used both in formal and informal coaching
• Be able to apply a variety of different coaching tools
• Be able to adapt your coaching style cross-culturally
• Be able to help your staff to grow professionally and personally

Training Methodology

We use accelerated learning techniques to embed learning and enhance recall. Every theory is immediately grounded in working practice, so that transfer of learning to day-to-day work is easy and immediate. Coaching is a highly practical skill and the seminar will offer delegates many opportunities to coach each other in a safe and supportive environment. We will use a combination of presentation, small and plenary group discussions and practical paired activities, role play, video, business games and case studies.

Organisational Impact

Organisations in which coaching is used widely have discovered many benefits, including:

• More self-sufficiency amongst staff
• A greater talent pool of motivated staff
• Stronger technical skills
• More time available to senior staff to focus on strategic development
• Higher staff retention
• Reduction in training costs
• Personal Impact

Personal Impact

Staff who have been well coached:

• Become more self-sufficient
• Deepen their knowledge and understanding and apply this in the development of their skills
• Feel much more supported by their organisation
• Become more motivated and productive