Internal Consultancy Skills at Work

Introduction

As business structures change, HR Professionals and other specialists are required to perform an internal consultancy role. This GLOMACS Internal Consultancy Skills at Work training course covers the latest in accurate and informative material in relation to Internal Consultancy, which, is becoming a fast-growing trend in successful organisations worldwide.

An internal consultant is not the same as an external consultant and requires specific skills in communication, coaching and analysis. Typically, the internal consultant is drawn from one of the teams of professional service providers where there is a history of supporting internal customers with specific problems. This practical Management & Leadership training course helps delegates develop the practical skills for internal consultancy in the workplace and to be able to demonstrate the excellent results achieved.

This GLOMACS training course encourages delegates to:

• Understand and apply the consultancy process in the workplace
• Explore the theory and practice of Organisational Development (OD)
• Understand the application of work psychology to their workplace
• Manage change and prepare staff for change
• Develop skills related to data collection and analysis
• Produce results and demonstrate the financial contribution to your organization

Objectives

• Develop internal consultancy skills and use a diagnostic tool to develop your specific skill set
• Be able to produce action plan to ensure larger projects are delivered on time and the benefit is clearly shown
• Understand and demonstrate the application of Organisational Development (OD)
• Develop your communication, coaching and consultancy skills
• Apply motivational coaching techniques
• Understand Change and Change Management Principles
• Develop skills related to data collection and analysis to ensure your consultancy work adds measurable value

Training Methodology

This Internal Consultancy Skills at Work training course will be presented in a highly interactive manner, with a very engaging presentation style.  DVD and video segments will highlight the major teaching features. A variety of practical sessions, role plays, and case studies are programmed into this training.

Organisational Impact

• Well-equipped people to handle internal consultancy
• Improved stakeholder and consultant relationship
• Awareness of the importance of technical know-how for good consultants
• Delegates will be able to ascertain and fulfill customers needs
• Manage customer expectations effectively
• Develop the “Business Partner” concept to produce value

Personal Impact

• Acquire consulting skills from start to finish of a project
• Develop interpersonal skills to communicate ideas, listen and provide support
• Ability to agree or disagree constructively to clients
• Able to ascertain and fulfill customers’ needs
• Cultivate coaching skills to train and develop others