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Course Schedule
Classroom Sessions:
DateVenueFees
23 - 27 Jun 2025 Istanbul - Turkey $5,950
20 - 24 Oct 2025 Istanbul - Turkey $5,950
12 - 16 Jan 2026 London - UK $5,950
22 - 26 Jun 2026 Istanbul - Turkey $5,950
19 - 23 Oct 2026 Istanbul - Turkey $5,950
Course Description

INTRODUCTION

Being able to manage conflict, as well as make the correct decision, and ensure you empower people to perform to the best of their ability are the key skills required by any effective leader and manager. An AMA survey by Thomas & Schmidt found that managers spend between 18–26% of their time dealing with conflicts, that could arise from poor decision making and lack of empowerment; that can amount to 10 hours of valuable time per week! Ensuring you create the right positive culture, have the ability to make effective decisions and empower your people to undertake the correct work will ensure overall success.

This GLOMACS training seminar been specifically designed to help leaders and managers control and reduce negative conflict; make effective and efficient decisions to aid the empowerment of others to achieve maximum potential. The programme incorporates the latest research of Emotional Intelligence (EI), neuro-science, psychology, personality research and cutting-edge communication and influencing techniques.

This GLOMACS training seminar will highlight: 

  • Yours and others natural personality preferences for thinking, feeling, speaking and behaving that may trigger conflict – and help to manage it
  • Powerful conflict-management strategies to use in any conflict situation
  • Highly effective strategic and verbal techniques to provide effective decisions from your team
  • Utilise the key skills needed to make effective decisions to move people from negative to positive mindset
  • Master the art of empowering others to increase performance and personal potential

Objectives

  • Understand your own and other’s conflict personality profiles and preferred approaches to conflict situations
  • Deal with difficult people and situations using a large range of powerful techniques
  • Utilise powerful practical and psychological decision making techniques
  • Adapt practical decision making techniques to ensure positive and optimum outputs
  • Develop and perfect the art of empowerment to increase performance and personal potential

Training Methodology

This highly interactive and engaging GLOMACS training seminar will use a range of approaches to learning, including experiential group activities, individual exercises, mini-case studies, role plays and discussions. Graphical materials and stimulating explanations will be used to introduce underlying models. A personal psychometric profile will be used to give you an insight into how your own and other’s personality can contribute to creating or resolving conflicts. In addition, the Thomas Kilmann Conflict Mode profile will reveal what a person’s default conflict-management strategy is and how to manage this.

Organisational Impact

By attending this GLOMACS training seminar and applying the insights, your organization will benefit from:

  • Having a high-trust culture of openness, integrity and certainty
  • Stronger working relationships, greater collaboration and discretionary effort
  • Enhanced ability of employees to resolve their own problems and difficulties so avoiding extended disruptions
  • Reduced workplace stress and tension that results in improved morale
  • Constructive resolution of conflicts and challenges
  • Higher levels of organizational productivity

Personal Impact

As a leader, manager or supervisor, this GLOMACS training seminar will help you to:

  • Recognize the warning signs of conflict early on
  • Address the issues quickly and effectively
  • Increase the overall productivity of your team or department
  • Focus on more important strategic and operational matters
  • Master a skill set that’s essential in more senior roles
  • Gain credibility in the eyes of senior management and others

WHO SHOULD ATTEND?

This GLOMACS training course is suitable to a wide range of professionals who need to manage conflict situations as well as develop their decision making and empowering others to achieve success, including:

  • Senior Managers
  • Managers
  • Supervisory / Team Leaders
  • HR & L&D Personnel
Course Outline

DAY 1

Conflict and Personal Conflict Strategies

  • Defining the Nature, Types and Causes of Conflict
  • Conflict vs. Competition: When One Overtakes the Other
  • Benefits and Drawbacks of Conflict in the Workplace
  • The Power of Emotional Intelligence in Conflict Situations
  • Assessing Your Conflict-management Default Mode
  • Utilising the Circles of Concern and Influence
  • Key Motivations or Drivers of Individuals and Group

DAY 2

Advanced Interpersonal Skills For Conflict Management

  • The Art to Successful Communication
  • Personality Preference Assessment: Communicating with Different Personalities
  • Using Powerful Questions to Gain the Right Information
  • Active Listening Skills to Validate others’ Needs
  • Building Rapport and the Circle of Trust Technique
  • Transactional Analysis: The Power of Questions
  • Perfecting the Art of Non-verbal Language Signals

DAY 3

Decision Making Process through Positive Influence

  • Psychological Insights into Why and How We Make Decisions
  • Models and Techniques for Decision-making
  • Group Decision-making: Optimising the Best Results
  • Master the Art of Positive Influence for Optimum Decision-making
  • Framing and Re-framing Issues to Facilitate Positive Outcomes

DAY 4

Mastering Empowerment for Increased Performance

  • Applying the Key Factors for Empowerment
  • Defining the Perceptions of Performance Management
  • Utilsing Motivation and Job Enrichment Factors for Increased Performance
  • From Good to Excellent, ‘Power’ Empowerment Techniques
  • Coaching Others to Excellence
  • Empowerment Role-play and Analysis

DAY 5

Developing an Empowering Culture for Success

  • Understanding the Key Factors in a Successful Organisation Culture
  • High-trust vs. Low-trust & ‘Toxic’ Organizational Cultures
  • Establishing Appropriate Organisational Values and Behaviours
  • Making Your Organization a Desirable Place to Work
  • Summary and Next Step
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

Visit website

The Energy Training Centre

The Energy Training Centre

Our collaboration with Energy Training Centre aims to provide the best training services and benefits for our valued clients

Visit website

Options & Brochure
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Frequently Asked Question:

How can I find out more information about a specific course?

For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.

Can I get a discount for group bookings?

Yes, GLOMACS offers special discounts for group bookings. If you’re planning to enroll multiple participants from your organization, please reach out to our team to discuss the available discount packages.

How are GLOMACS courses structured?

Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions, hands-on activities, and interactive Q&A sessions to maximize learning outcomes.

Will I receive a certificate upon completing a GLOMACS course?

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Does GLOMACS offer customized training for organizations?

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.

How can I register for a GLOMACS course?

You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

Who are the trainers at GLOMACS?

Our trainers are industry experts with years of practical experience in their respective fields. They bring real-world knowledge and insights into the classroom, ensuring that our participants receive top-tier, applicable skills and expertise.

Are GLOMACS training courses available online or in person?

GLOMACS offers both online and in-person training options. You can choose from interactive virtual sessions or attend one of our globally located in-person training courses. The flexibility ensures that learning fits your schedule and preferences.

What types of training courses does GLOMACS offer?

GLOMACS offers a wide range of professional development training courses across various industries, including Leadership & Management, Finance & Accounting, Human Resources, Engineering, Oil & Gas, Operations and Logistics, Engineering and Technical and more. Our training courses are designed to enhance career growth and organizational effectiveness.

What are the key benefits of attending a GLOMACS course?

Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability, industry-recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.

Why should I choose GLOMACS?

GLOMACS is a globally recognized leader in professional training and development, with a reputation for delivering high-quality, results-driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online and in-person), and accredited certifications that add real value to your career.

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