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INTRODUCTION
Business Analysis is the planning, eliciting, analysing, communication and management of the logical requirements of a business before a business information system is designed and built.
Business analysis requires specialised knowledge and skills. The process of identifying and defining business requirements is very different from applying technology to address business requirements.
Participants will gain knowledge of the best practices and methods for analysing the enterprise, planning and monitoring business analysis activities, eliciting requirements, analysing requirements, managing and communication requirements and assessing and validating business solutions.
The IIBA® Business Analysis Body of Knowledge® (BABOK®) Version 2 will be used to deliver the course.
Objectives
This course aims to enable participants to achieve the following objectives:
- Understand the role of the business analyst
- Plan business analysis activities
- Analyse enterprise requirements
- Understand how to manage and communicate requirements
- Define the solution scope
- Identify stakeholders
- Elicit stakeholder requirements
- Model the business dimensions
- Write effective requirements
- Manage and communicate requirements
- Assess and validate the resulting business solutions
Training Methodology
State-of-the-art business analysis methods and techniques are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.
Organisational Impact
- Improved integration between the business and the information technology department of the organisation
- The correct fit between the requirements of the organisation and information systems that are developed or procured
- Reduced information technology development risk, costs and time overruns
- Improved quality of information technology projects
Personal Impact
- Be able to work effectively in a solutions development project
- Have the ability to confidently elicit business requirements from business users and other stakeholders
- Be able to identify the essential requirements of the business at all levels
- Effectively communicate business requirements to stakeholders
WHO SHOULD ATTEND?
This course is designed for business and systems analysts, subject matter experts, enterprise architects, system development project leaders, systems development team members and information technology professionals.
DAY 1
Introduction to Business Analysis
- The role of the business analyst
- The Business Solutions Life Cycle (BSLC)
- Selecting the right business analysis techniques
- The essentials of enterprise analysis
- Developing a business case
- Defining solution scope
DAY 2
Analysing Requirement
- Identifying system users and other stakeholders
- The Architecture Framework
- An Introduction to Modelling Concepts
- Modelling Data Requirements
- Business Process Modelling for Business Analysis
- Writing Requirements
DAY 3
Eliciting Requirements
- Interviewing Methods
- Observing Business Activity
- Using Questionnaires
- Document Analysis and Observation
- Workshop Facilitation Techniques
DAY 4
Managing and Communicating Requirements
- How to Manage Conflicts and Issues
- Managing Requirements Change
- Maintaining Solution Scope
- Communicating Requirements to Stakeholders
- Gaining Knowledge from Projects
DAY 5
Solution Assessment and Validation
- Assessing solutions that best fits the requirements
- Identifying Gaps and Shortcoming
- Determining Workarounds and Changes
- Assessing the Performance of the Proposed Solution
- Carrying out User Acceptance Testing
- On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Pre-approved Professional Development Hours (PDH), and/or Continuing Development Units (CDUs) from IIBA® will be awarded to the delegates
Endorsed Education Provider
GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

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