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Course Description

INTRODUCTION

Business Analysis is the planning, eliciting, analysing, communication and management of the logical requirements of a business before a business information system is designed and built. 

Business analysis requires specialised knowledge and skills. The process of identifying and defining business requirements is very different from applying technology to address business requirements.

Participants will gain knowledge of the best practices and methods for analysing the enterprise, planning and monitoring business analysis activities, eliciting requirements, analysing requirements, managing and communication requirements and assessing and validating business solutions.

The IIBA® Business Analysis Body of Knowledge® (BABOK®) Version 2 will be used to deliver the course.

Objectives

This course aims to enable participants to achieve the following objectives:

  • Understand the role of the business analyst
  • Plan business analysis activities
  • Analyse enterprise requirements
  • Understand how to manage and communicate requirements
  • Define the solution scope
  • Identify stakeholders
  • Elicit stakeholder requirements
  • Model the business dimensions
  • Write effective requirements
  • Manage and communicate requirements
  • Assess and validate the resulting business solutions

Training Methodology

State-of-the-art business analysis methods and techniques are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback. 

Organisational Impact

  • Improved integration between the business and the information technology department of the organisation
  • The correct fit between the requirements of the organisation and information systems that are developed or procured
  • Reduced information technology development risk, costs and time overruns
  • Improved quality of information technology projects

Personal Impact

  • Be able to work effectively in a solutions development project
  • Have the ability to confidently elicit business requirements from business users and other stakeholders 
  • Be able to identify the essential requirements of the business at all levels
  • Effectively communicate business requirements to stakeholders

WHO SHOULD ATTEND?

This course is designed for business and systems analysts, subject matter experts, enterprise architects, system development project leaders, systems development team members and information technology professionals.

Course Outline

DAY 1

Introduction to Business Analysis

  • The role of the business analyst
  • The Business Solutions Life Cycle (BSLC)
  • Selecting the right business analysis techniques
  • The essentials of enterprise analysis
  • Developing a business case
  • Defining solution scope

DAY 2

Analysing Requirement

  • Identifying system users and other stakeholders
  • The Architecture Framework
  • An Introduction to Modelling Concepts
  • Modelling Data Requirements
  • Business Process Modelling for Business Analysis
  • Writing Requirements

DAY 3

Eliciting Requirements

  • Interviewing Methods
  • Observing Business Activity
  • Using Questionnaires
  • Document Analysis and Observation
  • Workshop Facilitation Techniques

DAY 4

Managing and Communicating Requirements

  • How to Manage Conflicts and Issues
  • Managing Requirements Change
  • Maintaining Solution Scope
  • Communicating Requirements to Stakeholders
  • Gaining Knowledge from Projects

DAY 5

Solution Assessment and Validation

  • Assessing solutions that best fits the requirements
  • Identifying Gaps and Shortcoming
  • Determining Workarounds and Changes
  • Assessing the Performance of the Proposed Solution
  • Carrying out User Acceptance Testing 
Certificates
  • On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Pre-approved Professional Development Hours (PDH), and/or Continuing Development Units (CDUs) from IIBA® will be awarded to the delegates
Providers and Associations

Endorsed Education Provider

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GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

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Frequently Asked Question:

How can I find out more information about a specific course?

For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.

Can I get a discount for group bookings?

Yes, GLOMACS offers special discounts for group bookings. If you’re planning to enroll multiple participants from your organization, please reach out to our team to discuss the available discount packages.

How are GLOMACS courses structured?

Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions, hands-on activities, and interactive Q&A sessions to maximize learning outcomes.

Will I receive a certificate upon completing a GLOMACS course?

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Does GLOMACS offer customized training for organizations?

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.

How can I register for a GLOMACS course?

You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

Who are the trainers at GLOMACS?

Our trainers are industry experts with years of practical experience in their respective fields. They bring real-world knowledge and insights into the classroom, ensuring that our participants receive top-tier, applicable skills and expertise.

Are GLOMACS training courses available online or in person?

GLOMACS offers both online and in-person training options. You can choose from interactive virtual sessions or attend one of our globally located in-person training courses. The flexibility ensures that learning fits your schedule and preferences.

What types of training courses does GLOMACS offer?

GLOMACS offers a wide range of professional development training courses across various industries, including Leadership & Management, Finance & Accounting, Human Resources, Engineering, Oil & Gas, Operations and Logistics, Engineering and Technical and more. Our training courses are designed to enhance career growth and organizational effectiveness.

What are the key benefits of attending a GLOMACS course?

Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability, industry-recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.

Why should I choose GLOMACS?

GLOMACS is a globally recognized leader in professional training and development, with a reputation for delivering high-quality, results-driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online and in-person), and accredited certifications that add real value to your career.

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