Mastering the Art of Coaching

An Interactive 5-Day Training Course

Mastering the Art of Coaching

Gaining Coaching Mastery to Coach and Develop Others

NASBA
Classroom Schedule
Date Venue Fees
20 - 24 Oct 2025 Dubai $ 5,950
23 - 27 Mar 2026 Kuala Lumpur $ 5,950
27 Apr - 01 May 2026 Dubai $ 5,950
27 - 31 Jul 2026 Kuala Lumpur $ 5,950
07 - 11 Sep 2026 Istanbul $ 5,950
19 - 23 Oct 2026 Dubai $ 5,950

Introduction

Coaching can provide a very powerful development tool that can unlock potential, increase motivation, create better problem solving, develop greater self-confidence, and heighten performance, to name a few.  It is of strategic importance that an organization is able to develop its people to achieve continued, sustainable growth.  Having confident, well-trained Coaches in the organization will provide powerful development mechanisms to achieve this aim.

This Mastering the Art of Coaching training course has been designed and developed to equip participants with the required knowledge, understanding and skills to develop fully competent Coaches within the organization.  You will learn how to effectively coach, the methodologies and models used in coaching skills to develop others, create challenging objectives, as well as developing the key interpersonal skills needed to be a successful workplace Coach. In addition, you will also learn a proven powerful feedback technique ensuring that the individual will take action on the feedback given.  By the end of this training course you will have the confidence to coach, as well as train and develop others in coaching.

This Coaching Skills training course will highlight: 

  • Greater understanding and knowledge of the key principles to coach others.
  • The powerful tools and techniques needed to develop your and others confidence, and to become a competent Coach.
  • How and why people learn, emotional intelligence and the psychology involved in becoming a master Coach.
  • How to develop others in the coaching skills and techniques needed to coach and mentor proficiently.
  • The key stages to structured development plans that provide impact.
  • A powerful feedback technique to increase performance of others.

Objectives

At the end of this Coaching Skills training course you will learn to:

  • Understand differing personalities, behaviors, and emotional intelligence
  • Develop the qualities of an excellent Coach.
  • Be able to coach confidently in practice, based on sound, tried, and tested principles and techniques.
  • Be able to develop others to become more motivated, self-sufficient and increase their performance.
  • Coach and mentor in a structured way which can be used both in formal and informal approaches.
  • Help your staff to grow professionally and personally.

Training Methodology

Participants to this Coaching training course will receive a thorough training on the subjects covered by the training course outline with the Tutor utilizing a variety of proven adult learning teaching and facilitation techniques.  Training course methodology includes highly interactive sessions, with a combination of presentation, group discussions, practical paired activities, relevant role play, psychometric assessments, as well as relevant, targeted videos to enhance the learning experience. In addition, facilitated 1-2-1 feedback will be provided to the delegates on their coaching ability to increase their performance and understanding.

Organisational Impact

Organizations in which coaching is used widely have discovered many benefits, including:

  • More self-sufficiency amongst staff
  • A greater talent pool of motivated staff
  • Stronger technical and professional skills
  • Reduced HR issues
  • Higher staff retention
  • Reduction in training costs

Personal Impact

By attending this Coaching Skills training course you will gain:

  • Increased confidence in coaching others
  • Greater interpersonal and communication skills
  • Become more motivated and productive
  • Reduce low performance in your team
  • Develop skills for work and personal life use

Who should Attend?

This Coaching Skills training course is suitable to a wide range of professionals who need to coach and mentor others but will greatly benefit:

  • Senior Managers
  • Managers
  • Supervisory personnel
  • HR/L&D personnel
Course Outline
Day 1

Establishing the Key Components to Coaching

  • Distinguishing between Coaching, Mentoring and Counseling
  • The Coaching and Mentoring relationship
  • Ethical and professional guidelines in coaching
  • Identifying and developing the behaviors, qualities of an effective coach and mentor
  • Emotional Intelligence (EI): Importance in coaching
  • Understanding: Motivation and Job Enrichment
  • Understanding Personalities in the Workplace (Psychometric assessment)
Day 2

Coaching in Action

  • Developing the key interpersonal skills required to coach
  • Active listening technique
  • How to develop rapport and build trust with the individual
  • Coaching models
    • Problem and Need
    • The GROW model – a structure for effective coaching
    • SCALER Form
  • Peer-to-peer coaching session using a coaching model
  • Knowing when to Mentor - using the Mentor Model©
Day 3

Increasing Performance through Coaching

  • Using Advanced Powerful Questions technique for coaching
  • Coaching under-performers to high potential
  • Coaching practice
    • Coaching practice building on the learning from the three days of the course
  • Coaching in difficult situations, handling conflict and grievance
  • How to coach groups/teams for increased performance
  • Giving powerful feedback: technique and practice
Day 4

Developing Others to Coach

  • How and why people learn and develop
  • Diagnosing need: establishing the purpose of a coaching or mentoring session
  • Defining Performance Management in the business
  • Setting defined objectives for maximum performance
  • Action planning: creating realistic and stretching development plan
  • Coaching session with development planning
    • Utilising practical skills gained on the training course
Day 5

Developing a Coaching Culture in the Organisation

  • Developing a Coaching (and Mentoring) culture in the organisation
  • Policies and procedures
    • Establishing coaching and mentoring policies and procedures
  • Final Practical coaching exercise
    • Practical coaching session, bringing all the learning together
  • 1-2-1 feedback by the Tutor
  • Next steps
    • Application in the workplace: delegate commitment and plan
    • Developing your experience as a Workplace Coach
  • Review and Evaluation
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Frequently Asked Question:

GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.
Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

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