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Course Schedule
Classroom Sessions:
Date Venue Fees
22 - 26 Jan 2024 Amsterdam - The Netherlands $5,950
08 - 12 Jul 2024 Vienna - Austria $5,950
23 - 27 Sep 2024 Dubai - UAE $5,950
21 - 25 Oct 2024 Geneva - Switzerland $5,950
23 - 27 Dec 2024 London - UK $5,950
Online Sessions:

25 - 29 Dec 2023 Online $3,950
23 - 27 Dec 2024 Online $3,950
Course Description


This Practical Tools for Effective Leadership training course has been specifically designed to meet the demands of the modern workplace.  During the training course, participants will be given the opportunity to examine in their existing knowledge and skills and be instructed in areas related to Motivating, Coaching, Counselling & Mentoring. This training course is very practical, thought provoking, motivational and above all interesting. This training course will introduce participants to the core skills of Workplace Coaching, Counselling and Mentoring and will focus on practical skills development.

Workplace coaching is a skilled activity that should be delivered by appropriately trained people and is a proven method to train and develop others. A mentor is someone who can help (often a younger) another employee work out their priorities, make career decisions, and develop work skills. Workplace Counselling can involve practical skills to help others and also the provision of professional support through Employee Assistance Programmes (EAPs).

This GLOMACS training course will highlight:

  • Motivational Workplace Coaching Techniques
  • Practical Skills for Mentoring Staff
  • Effective Communication Skills
  • How to motivate yourself and other Staff
  • How to coach top performers
  • How to equip others with peak performance skills and develop pro-action plans


At the end of this Practical Tools for Effective Leadership training course, you will learn to:

  • Evaluate Techniques for Coaching, Counselling & Mentoring
  • Utilise Motivational Coaching Techniques in the Workplace
  • Develop Practical Counselling Skills to Use with Staff
  • Communicate More Effectively at All Levels
  • Comprehend the Concepts and Appropriate Methodology of Mentoring

Training Methodology

Participants to this Practical Tools for Effective Leadership training course will receive a thorough training on the subjects covered by the training course outline with the Instructor utilising a variety of proven adult learning teaching and facilitation techniques. Training course methodology includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion. Role-plays, small group work, structured exercises and feedback will be used to facilitate learning.

Organisational Impact

By attending this exciting training course, you will be investing in your future - the future of your department and the future of your organisation.

  • Add value to the department and the organisation as a whole
  • Participants will be left with a range of skills and competencies to coach, counsel, motivate and mentor staff
  • Incorporating taught kills and techniques into work behavior, participants will demonstrate practical motivational coaching skills
  • Support organisational goals of personal and team development
  • Participants are encouraged to take new ideas and strategies back to their workplace for discussion with their own Manager

Personal Impact

Participants on this training course will develop their skills and knowledge of training, and will leave the venue with:

  • Thorough knowledge of coaching, mentoring and counselling techniques
  • Improved confidence and self-assurance
  • A greater awareness of essential knowledge in relation to Human Development
  • An increased ability to communicate with staff
  • Remove barriers and hindrances to career goals


This Practical Tools for Effective Leadership training course is suitable for a wide range of people but will particularly suit:

  • Supervisors
  • Team Leaders
  • Management Professionals
  • Management Staff
  • Line Managers
  • Technical Managers
  • All Professionals at all levels who want to become effective at coaching and motivating others
  • HR or Training Staff
  • Anyone required to coach or mentor others
Course Outline


Practical Motivational Coaching Skills

  • Distinguishing between Coaching, Mentoring, and Counselling
  • Key Coaching Skills (Diagnostic, Techniques, Qualities, Model)
  • Active Listening
  • Questioning Techniques
  • Motivational Coaching Skills for Leaders
  • Coaching Others


The Essential Skills of Communication and Motivation

  • Understanding Your Personal Communication Style
  • Language - Verbal and Non-verbal (body language)
  • Emotional Intelligence – An Introduction
  • Giving Effective Feedback with Emotional Intelligence (EI)
  • Understanding Human Motivation
  • Motivating Others to Achieve


Mentoring Others in the Workplace

  • Coaching & Mentoring - The Differences
  • Mentorship Programs
  • Mentoring Relationships - Formal and Informal
  • Most Commonly Used Techniques by Mentors
  • Practical Career Planning
  • Mentoring Younger Staff - Millennial's


Practical Skills for Workplace Counseling

  • Workplace Mental Health
  • The SOLER Model for Improved Communication
  • Developing Your Listening Skills
  • Questioning Skills
  • Limits of Counselling – Duty of Care Issues
  • Employee Assistance Programming (EAP)


Career Coaching and Coaching Yourself

  • Understanding Your Career Journey
  • A Personal Career SWOT Analysis
  • Setting Career Goals
  • What type of Learning & Development suits you?
  • Becoming Your Own Coach
  • Personal Action Planning
  • On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates
Providers and Associations

Endorsed Education Provider

  • Quality Logo
  • Quality Logo
  • Quality Logo

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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The Energy Training Centre

The Energy Training Centre

Our collaboration with Energy Training Centre aims to provide the best training services and benefits for our valued clients

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