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Course Schedule
Classroom Sessions:
DateVenueFees
03 - 07 Feb 2025 London - UK $5,950
19 - 23 May 2025 Dubai - UAE $5,950
28 Jul - 01 Aug 2025 London - UK $5,950
15 - 19 Sep 2025 Amsterdam - The Netherlands $5,950
01 - 05 Dec 2025 London - UK $5,950
29 Dec 2025 - 02 Jan 2026 Dubai - UAE $5,950
Course Description

INTRODUCTION

Stepping into a managerial role for the first time can be both exhilarating and challenging. As a first-time manager, individuals find themselves at the crossroads of transitioning from being an individual contributor to leading a team. This pivotal transition necessitates a unique set of skills and abilities to succeed in this new endeavor. Here are some essential skills that first-time managers should develop to excel in their roles.

Throughout the training course, participants will engage in interactive simulations, case studies, roleplaying, and real-world scenario discussions. Group activities and peer feedback will enhance learning and foster a collaborative environment. By the end of the training course, newly promoted managers will possess advanced skills in leadership, communication, strategic thinking, and performance management, enabling them to excel in their roles within the large organization.

In this GLOMACS "The First Time Manager"  training course, you will:

  • Essential skills and abilities for first-time managers
  • Enhance your communications in all areas of the workplace.
  • Discover effective ways of managing performance for you and your team.
  • Understanding the principles of staff engagement and motivation
  • Effective time management for managers
  • Delegation and empowerment principles
  • SMART goal framework and creating action plans

Objectives

By the end of this First Time Manager training course, you will be able to: 

  • Develop and understand the crucial skills and competencies required to become a competent manager.
  • Explore and create a better understanding of different approaches to management, whilst enhancing your own leadership style
  • Learn how to manage performance of teams and individuals.
  • Manage and develop teams’ high-performance teams.
  • Challenge and improve the necessary skills of the competent manager to negotiate, influence and persuade.
  • Create a compelling and exciting continuous professional development plan to enhance your career.

Training Methodology

Throughout The First Time Manager training course, participants will engage in interactive exercises, case studies, roleplaying, and group discussions to apply theoretical concepts in practical scenarios. Each day will balance theoretical knowledge with hands-on activities to ensure a comprehensive learning experience for newly promoted managers.

Organisational Impact

  • Well trained and motivated first-time managers who will be able to raise performance standards and morale of their staff and colleagues.
  • Improved leadership, supervisory and management skills
  • Improved productivity of the workforce
  • Improved inter-team working.
  • More effective, efficient, and successful teams and individuals
  • Improved staff performance through continual personal development 

Personal Impact

As a direct result of attending this First Time Manager training course, you will:

  • Be able to identify the appropriate management model to improve individual and team performances.
  • Be able to create and monitor a continual personal development plan for yourself and your staff.
  • Have the necessary skills to be able to establish clear and concise goals for the organization, department and employees.
  • Be confident to plan and manage coaching sessions effectively.
  • Gain a greater understanding of highly effective management tools.
  • Develop the ability to motivate and develop your staff.

WHO SHOULD ATTEND?

This GLOMACS " The First Time Manager"  training course is designed for the following:

  • Newly Promoted Managers
  • First Time Managers and Supervisors
  • Those Looking to Take Their First Move into a Management Role.
  • Project Managers
  • HR and Training Professionals
Course Outline

Day 1

Transitioning into Management Roles

  • Understanding the role of a manager
  • Key responsibilities and expectations
  • Communication skills for managers
  • Active listening and effective communication
  • The mindset shift: Individual contributor to manager
  • Understanding the principles of staff engagement and motivation
  • Effective time management for managers
  • Delegation and empowerment principles

Day 2

Leadership and Team Management

  • Leadership styles and adaptive leadership
  • Fostering a positive team culture
  • Building high performing teams
  • Leadership styles and approaches
  • Situational leadership theory
  • Building trust and credibility as a manager
  • Team dynamics and collaboration
  • Forming, storming, norming, and performing stages
  • Conflict resolution strategies

Day 3

Strategic Management and Decision Making

  • Setting clear goals and objectives
  • SMART goal framework
  • Creating action plans
  • Effective decision making
  • Evaluating risks and benefits
  • Aligning department goals with organizational objectives
  • Strategic thinking and planning

Day 4

Effective Communication and Interpersonal Skills

  • Providing constructive feedback
  • Coaching and development
  • Identifying learning needs
  • Creating personal development plans
  • Advanced communication techniques for managers
  • Influencing and persuasion skills
  • Emotional intelligence in managerial roles
  • Navigating difficult conversations and providing constructive feedback

Day 5

Performance Management and Continuous Improvement

  • Performance management cycle
  • Setting expectations and performance metrics
  • Performance metrics and key performance indicators (KPIs)
  • Performance appraisals and feedback loop
  • Coaching and mentoring for employee development
  • Driving innovation and continuous improvement
  • Handling difficult conversations
  • Change management
  • Adapting to change
  • Continuous improvement strategies
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

Visit website

KC Academy

KC Academy

Our collaboration with KC Academy aims to provide the best training services and benefits for our valued clients

Visit website

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