Building Core Supervisory &
Team Competencies

INTRODUCTION

As a Supervisor in the business it’s important that you fully understand your role, as well as have the skills and knowledge to lead, as well as manage, your most important asset – your team.

This GLOMACS Building Core Supervisory & Team Competencies training course has been developed to equip Supervisors with the two important development areas aligned to their role – them self and their people, as well as manging and leading a team. It will focus on the role of the Supervisor as well as the important areas of self-management, managing people as well as performance. These are vital areas for focus of self-development and improvement. The second key area will revolve around leading and managing teams, understanding the dynamics as well as empowering the team to success. This essential development for Supervisors of all levels.

This GLOMACS training course will highlight:

• The importance of the supervisory role for organizational success
• Your own self-awareness to manage yourself and others
• The analysing of risks and problems and providing effective decisions
• How to manage people through excellent interpersonal skills and communication techniques
• The key dynamics for a high performing team; assigning roles and structure
• Using powerful engagement techniques to attain team alignment
• Igniting innovation in the team to achieve increased performance, and empowering the team to success

MODULES

This training course is split into two modules:

MODULE I - Achieving Supervisory Excellence

MODULE II - Building Team Excellence

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Objectives

At the end of this training course, you will learn to:

• Understand and describe your important role in the organization
• Understand your own self-imposed limits, growing your self-understanding and how to overcome issues arising from this knowledge
• Learn time management techniques and problem solving models to improve decision making
• Apply powerful interpersonal techniques to improve communication and manage others effectively
• Understand the role of the leader in team situations as the facilitator of engagement, collaboration, innovation, trust and empowerment in team situations
• Develop core team leading behavioral competencies to effectively lead a team
• Create a high performing team through active engagement and collaboration
• Manage team performance through trust and empowerment

Training Methodology

Participants to this Building Core Supervisory & Team Competencies training course will receive a thorough knowledge on the subjects covered by the training course outline with the instructor utilizing a variety of proven adult learning teaching and facilitation techniques. Training course methodology includes specific case studies relating to the core competencies, targeted exercises which bring out the core areas on the training course, relevant videos relating to the topics being discussed and targeted self-assessment tools to ensure learning is fully embedded during this GLOMACS Management & Leadership training course. In addition, there will be structured, facilitated discussions to help reinforce the concepts and techniques used.

Organisational Impact

Organizational benefits of delegates attending this training course include:

• A more knowledgeable supervisor who fully understands their role in the organization
• Greater communication and interpersonal skills development
• Increased solution to problems, providing fast and efficient productivity
• Effective and efficient decision-making
• Reduced HR issues relating to team harmony
• Greater professional managerial focus throughout the organization

Personal Impact

• A greater understanding of your role, management and leadership
• Increased confidence when dealing with people issues
• Improved communication and interpersonal skills
• Models and techniques to improve your problem solving and decision-making
• Greater team performance, and team harmony
• Development techniques to enhance your career

WHO SHOULD ATTEND?

This training course is suitable to a wide range of professionals but will greatly benefit:

• Newly Promoted Supervisors
• Experienced Supervisors with no or little formal training
• Persons who are expected to be promoted to the Supervisory level in the very near future