Emotional Intelligence for Workplace Success

Introduction

Emotionally intelligence is essential for workplace success. Emotionally intelligent leaders and employees can help build effective relationships for enhancing work productivity. Understanding and raising your Emotional Intelligence is vital to your success and leadership potential.

This training course on Emotional Intelligence for Workplace Success will concentrate on the important skills required to build effective relationships and also to lead teams effectively and manage the diverse personalities normally found the workplace. The ability to respond appropriately to feelings in ourselves and others, practice innovative teamwork and encourage synergy between team members is essential to building a successful organization.

This GLOMACS Emotional Intelligence training course will highlight: 

• Develop the ability to sense, understand and effectively apply emotions as a source of leadership, communication and influence
• Gain insights into perceptions and its importance in the workplace
• Understand how EQ influences the way they respond to others and themselves
• Discover how to apply EQ in the workplace for building teamwork and accountable leadership
• Leading others with emotional intelligence

Objectives

At the end of this Emotional Intelligence training course, you will learn to:

• Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one’s moods, emotions and drives as well as their impact on others
• Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions
• Develop interpersonal skills which indicate the individual’s proficiency in managing relationships and building networks
• Develop skills in responding to criticisms & adversity
• Leadership strategies for working with others towards shared goals

Training Methodology

This training course will involve the use of slides, handout material, work manual with all instructor notes and slides, examples of best practice and appropriate video/DVD material. The use of flip-charts, syndicate workshops and reporting back sessions will encourage a fully participative and enjoyable event. Delegates will be encouraged to participate actively in relating previous work experiences.

Organisational Impact

This training course will involve the use of slides, handout material, work manual with all instructor notes and slides, examples of best practice and appropriate video/DVD material. The use of flip-charts, syndicate workshops and reporting back sessions will encourage a fully participative and enjoyable event. Delegates will be encouraged to participate actively in relating previous work experiences.

Personal Impact

By end of this Emotional Intelligence training course, delegates will gain:

• Better leadership skills to motivate themselves and inspire others
• Applying assertiveness in handling conflicts
• Emotional Resilience to manage the performance of their team
• Influencing and Persuasion abilities to lead others more effectively
• Handling stress the high EQ way