An Interactive 5-Day Training Course
Emotional Intelligence for
Workplace Success
Building Effective Relationships
for Enhancing Work Productivity
Classroom Sessions:
The Emotional Intelligence Training Course is a transformative course designed to enhance workplace success by cultivating emotional awareness and interpersonal skills. This training course empowers participants to build effective relationships, foster synergy among diverse teams, and lead with empathy and accountability. Attendees will master the ability to sense, understand, and apply emotions as a strategic tool for leadership, communication, and teamwork. By focusing on essential skills like self-awareness, emotional resilience, and conflict resolution, this training prepares professionals to thrive in dynamic organizational environments while driving innovation and collaboration.
Participants of this comprehensive Emotional Intelligence Course will gain practical tools to elevate their leadership potential and personal effectiveness. Key outcomes include developing empathy, managing stress effectively, and influencing others with assertiveness and persuasion. Designed for team leaders, managers, and aspiring professionals, the program incorporates interactive workshops, real-world applications, and actionable strategies to enhance communication, trustworthiness, and corporate transformation. Attendees will leave equipped to inspire their teams, navigate challenges with high EQ, and contribute to a thriving workplace culture
INTRODUCTION
Emotionally intelligence is essential for workplace success. Emotionally intelligent leaders and employees can help build effective relationships for enhancing work productivity. Understanding and raising your Emotional Intelligence is vital to your success and leadership potential.
This training course on Emotional Intelligence for Workplace Success will concentrate on the important skills required to build effective relationships and also to lead teams effectively and manage the diverse personalities normally found the workplace. The ability to respond appropriately to feelings in ourselves and others, practice innovative teamwork and encourage synergy between team members is essential to building a successful organization.
This GLOMACS Emotional Intelligence training course will highlight:
- Develop the ability to sense, understand and effectively apply emotions as a source of leadership, communication and influence
- Gain insights into perceptions and its importance in the workplace
- Understand how EQ influences the way they respond to others and themselves
- Discover how to apply EQ in the workplace for building teamwork and accountable leadership
- Leading others with emotional intelligence
Objectives
At the end of this Emotional Intelligence training course, you will learn to:
- Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one’s moods, emotions and drives as well as their impact on others
- Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions
- Develop interpersonal skills which indicate the individual’s proficiency in managing relationships and building networks
- Develop skills in responding to criticisms & adversity
- Leadership strategies for working with others towards shared goals
Training Methodology
This training course will involve the use of slides, handout material, work manual with all instructor notes and slides, examples of best practice and appropriate video/DVD material. The use of flip-charts, syndicate workshops and reporting back sessions will encourage a fully participative and enjoyable event. Delegates will be encouraged to participate actively in relating previous work experiences.
Organisational Impact
- Improve communication between team members
- Learn to respond appropriately to feelings in ourselves & others
- Cultivate the ability to manage relationships & build networks
- Innovative teamwork & corporate transformation
- Develop trustworthiness for corporate transformation
Personal Impact
By end of this Emotional Intelligence training course, delegates will gain:
- Better leadership skills to motivate themselves and inspire others
- Applying assertiveness in handling conflicts
- Emotional Resilience to manage the performance of their team
- Influencing and Persuasion abilities to lead others more effectively
- Handling stress the high EQ way
WHO SHOULD ATTEND?
This GLOMACS Emotional Intelligence training course is designed for a wide range of professionals but will greatly benefit:
- Team Leaders
- Supervisors
- Managers
- Directors
- Anyone who is an acting or aspiring leader in any sector of industry and/or business
DAY 1
Developing Emotional Intelligence in the Workplace
- What is Emotional Intelligence Quotient (EQ)?
- Intrapersonal & Interpersonal Skills
- Emotional Excellence in the Workplace
- Understanding Your Personality Style
- Emotional Intelligence for Innovative Teamwork
- Removing Blocks to Innovative Teamwork through EQ
DAY 2
Becoming an Emotionally Intelligent Leader
- Accurate Self-assessment for Personal Transformation
- Knowing One’s Strengths & Weaknesses
- Managing self effectively
- Inspiring and Guiding Individuals & Teams
- Nurturing Relationships
- Developing Trustworthiness for Corporate Transformation
DAY 3
Building Effective Relationships
- Getting Things Done through People
- Managing our mind effectively
- Accountable Leadership for Managing Performance
- Working with Others towards Shared Goals
- From Delegation to Empowerment
- Building Productive Relationships
DAY 4
Leading Others With Emotional Intelligence
- Understanding the 4 Stages of Human Development
- Motivating Oneself and Motivating Others
- Managing our spirit for developing Thankfulness
- Leading others effectively
- Developing Creativity in the Workplace
- Innovative Teamwork
DAY 5
Implementing Emotionally Intelligent Persuasive Communication
- The Positive Influence of Listening
- Active Listening Skills
- Handling Conflict Effectively
- Effective Persuasion
- Learning Experiences and Action Plan
- Developing an Action Plan
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Endorsed Education Provider
GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org
In Association With
Oxford Management Centre
A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.
Dubai - UAE
P. O. Box
74653
Tel: +971 (04) 425 0700
Fax: +971 (04) 425 0701
Tax Registration Number: 100270246000003
GLOMACS Training & Consultancy
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