Advanced Mediation Skills

INTRODUCTION

This highly interactive Advanced Mediation Skills training course explores advanced innovative skills and strategies for single and multiparty mediations. This training course  links the latest theoretical principles and international best practice in the field of mediation. Delegates will leave this training course with an understanding of advanced processes and techniques to enable them in their business environments.

This GLOMACS training course will highlight:

• The importance of your own perceptions and cognitive biases when mediating conflict
• Your effectiveness in mediation by understanding key skills, tools and strategies and how to apply them in practice
• Methods for mediating complex and multiparty mediations
• The latest international best practices in mediation
• How conflict management coaching can be employed as part of the pre and post mediation processes

Objectives

At the end of this training course, you will learn to:

• Understand the various advanced techniques available to mediate conflict
• Gain a deeper insight to practical conflict analysis tools
• Expand your range of advanced mediation skills, tools and strategies
• Effectively identify and analyze existing and potential conflicts in your organisation
• Develop a range of highly effective conflict resolution tools and strategies that can be used complex multiparty mediations

Training Methodology

This is a highly interactive Advanced Mediation Skills training course, using a mix of formal audio and visual presentations, case studies, experiential role-play exercises, self-assessments and group discussions. This experiential training methodology allows delegates to significantly improve their conflict management skills and to have all their questions answered by the highly experienced practitioner who leads the training course.

Organisational Impact

• Increase internal organisation capacity to deal with difficult conversations more cost effectively
• Increased knowledge and confidence to analyse and mediate conflict in a constructive and beneficial manner
• Improved ability to mediate difficult situations effectively both internally within the organisation and externally with third parties
• Enhance the ability to mediate outcomes that meet or exceed organizational goals
• Improved management and leadership skills through an understanding of the value of practical and effective advanced mediation techniques
• Better understanding of what constitutes good mediation outcomes through the meeting of core organisational interests

Personal Impact

By the end of this training course, delegates will:

• Have significantly enhanced their advanced mediation skills
• Develop a deeper awareness of their role in the mediation process
• Have developed analytic and strategic mediation tools
• Have developed a range of mediation strategies for complex, multiparty scenarios
• Gained a greater understanding of the importance of non-verbal communication and cross-cultural mediation pratices
• Have enhanced vital leadership, management and personal skills that will impact on their performance across all aspects of their professional lives

WHO SHOULD ATTEND?

This GLOMACS training course is suitable to a wide range of professionals but will greatly benefit:

• All Professionals
• Managers and Team Leaders
• Workplace Mediators
• Anyone who wishes to enhance their conflict resolutions skill set and to become a more effective mediator