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Course Schedule
Classroom Sessions:
DateVenueFees
28 Apr - 02 May 2025 Dubai - UAE $5,950
08 - 12 Sep 2025 Dubai - UAE $5,950
01 - 05 Dec 2025 London - UK $5,950
Course Description

INTRODUCTION

Business Systems Analysis is the elicitation, analysis and specification of the logical requirements from business perspectives, and is seamlessly integrated and organized around a model-driven analysis framework in order to design and build or procure effective computer-based business systems.

This GLOMACS Business System Analysis training course provides the critical thinking skills, conceptual knowledge and best practices to rapidly discover, analyze and specify business and user requirements. Participants will gain knowledge of the right approaches, tasks and techniques to define the requirements for business system projects. They will learn about gathering business requirements from users and other stakeholders; analyzing and communicating these requirements; creating models and use cases that describe the requirements; defining business rules and requirements specifications to communicate them to solution developers.

This training course will help potential systems analysts to create and design system processes which will help a company to achieve success. They will also explore a broad spectrum of current techniques that can be used to ensure that systems are comprehensively described and correctly defined.

Objectives

At the end of this training course, you will learn to:

  • Understand the Role of the Business Systems Analyst, the Systems Development Life Cycle (SDLC) and How the System Scope is defined
  • Understand the importance of system stakeholders and their goals
  • Plan, conduct, and follow up on a structured investigative interview
  • Produce a use case diagram and a detailed use case description
  • Define System Actor Goals and Convert these to Use Cases
  • Write Effective Business Rules
  • Document Functional and Non-functional Business Requirements
  • Compile the desirable contents of a Business Requirements Specification

Training Methodology

State-of-the-art business systems analysis methods and techniques are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.

Organisational Impact

  • Reduced information technology development risk, costs and time overruns
  • Improved integration of information technology projects with business needs
  • Improved communication between the business and the information technology department of the organisation
  • The correct fit between the requirements of the organisation and information systems that are developed or procured

Personal Impact

This training program will provide you with a basic fluency and literacy in a number of core issues that involve business system analysis so that you are better equipped to manage the opportunities and challenges it presents. 

Specifically, participants will:

  • Work more effectively in or with a systems development project
  • Have the ability to gather elicit business requirements from users
  • Be able to comprehensively identify the requirements of the business
  • Effectively communicate business requirements to developers
  • Attain IIBA Certification and Re-certification credits

WHO SHOULD ATTEND?

This Business System Analysis training course is designed for the following:

  • Business and Systems Analysts
  • Enterprise Architects
  • Systems Development Project Leaders
  • Systems Development Team Members
  • Managers who need to understand more about this vital link between business users and IT systems
Course Outline

DAY 1

Introduction to Business Systems Analysis

  • Understanding the Business Environment
  • The Role of the Business Analysis within the System Development Cycle
  • Alternative Approaches to Business Systems Analysis
  • The Systems Development Life Cycle (SDLC)
  • Starting a Systems Development Project
  • Identifying System Users and Other Stakeholders
  • Creating a Vision Statement
  • Defining the System Scope

DAY 2

Modelling the System

  • An Introduction to Systems Modelling Concepts
  • Enterprise Architecture Modelling
  • Normalization
  • Modelling the System Context
  • System Scope Modelling
  • Use Case Modelling
  • Modelling Information Requirements

DAY 3

Gathering and Communicating Requirements

  • Planning, Conducting, and Following-up a Structured Investigative Interview
  • Workshops and Brainstorming
  • Surveys and Questionnaires
  • Document Analysis and Observation
  • Interface Analysis
  • Random Sampling

DAY 4

Writing Effective Use Cases

  • Gathering User Stories
  • Defining Actors and Actor Goals
  • Converting Actor Goals to Use Cases
  • Documenting Detailed Use Case Descriptions
  • Refactoring Use Cases
  • Maintaining the Data Dictionary

DAY 5

Developing a Business Requirements Specification

  • Value of Effective Requirements
  • Gathering and Writing Business Rules
  • Documenting Functional and Non-functional Requirements
  • Preparing the Specification
  • Verifying and Validating Requirements
  • Writing Test Cases
  • Presenting Your Requirements Specification
Certificates
  • On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Pre-approved Professional Development Hours (PDH), and/or Continuing Development Units (CDUs) from IIBA® will be awarded to the delegates
Providers and Associations

Endorsed Education Provider

  • Quality Logo
  • Quality Logo
  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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Frequently Asked Question:

How can I find out more information about a specific course?

For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.

Can I get a discount for group bookings?

Yes, GLOMACS offers special discounts for group bookings. If you’re planning to enroll multiple participants from your organization, please reach out to our team to discuss the available discount packages.

How are GLOMACS courses structured?

Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions, hands-on activities, and interactive Q&A sessions to maximize learning outcomes.

Will I receive a certificate upon completing a GLOMACS course?

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Does GLOMACS offer customized training for organizations?

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.

How can I register for a GLOMACS course?

You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

Who are the trainers at GLOMACS?

Our trainers are industry experts with years of practical experience in their respective fields. They bring real-world knowledge and insights into the classroom, ensuring that our participants receive top-tier, applicable skills and expertise.

Are GLOMACS training courses available online or in person?

GLOMACS offers both online and in-person training options. You can choose from interactive virtual sessions or attend one of our globally located in-person training courses. The flexibility ensures that learning fits your schedule and preferences.

What types of training courses does GLOMACS offer?

GLOMACS offers a wide range of professional development training courses across various industries, including Leadership & Management, Finance & Accounting, Human Resources, Engineering, Oil & Gas, Operations and Logistics, Engineering and Technical and more. Our training courses are designed to enhance career growth and organizational effectiveness.

What are the key benefits of attending a GLOMACS course?

Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability, industry-recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.

Why should I choose GLOMACS?

GLOMACS is a globally recognized leader in professional training and development, with a reputation for delivering high-quality, results-driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online and in-person), and accredited certifications that add real value to your career.

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