Certified Administrative Professional

Introduction

The GLOMACS Certified Administrative Professional Training Course is a comprehensive 5-day training course that will teach you the essential skills you need to succeed in a career in office administration. You will learn about administrative assistant duties and responsibilities, personal development, general office management and more.

This training course is suitable for all individuals within the office administration field and those who want to improve their skills. Whether you are looking for a new career or want to advance your current position, this training course will give you the knowledge and skills you need to succeed.

Here are some of the topics you will cover in the training course:

• Administrative assistant duties and responsibilities
• Personal development exercises
• General office management
• Time management
• Office software applications
• Customer service
• Problem-solving
• Communication skills
• Professionalism

Objectives

The learning objectives of Certified Administrative Professional training course are designed to equip participants with a comprehensive set of skills and knowledge necessary to excel in administrative roles, including:

• Office Technology Proficiency

• Communication Skills Enhancement

• Time and Task Management Mastery

• Records Management Excellence

• Professional Ethics and Etiquette

By the end of the Certified Administrative Professional training course, participants should have achieved a high level of proficiency in these areas, enabling them to excel in administrative roles, contribute effectively to their organizations, and advance their careers in administration.

Training Methodology

The training methodology for the Certified Administrative Professional training course is designed to provide participants with a dynamic and immersive learning experience.

Organisational Impact

Certified Administrative Professional training course is a transformative program that benefits organisations, as participants will enhance their skills and improve their efficiency and professionalism in administrative functions.

Key benefits include:

• Efficiency and Productivity: Employees will be better equipped to handle administrative tasks, increasing overall efficiency and productivity.

• Improved Communication: Enhanced communication skills will foster better internal and external communication, benefiting the organization's image and relationships with clients and partners.

• Cost Savings: Increased financial acumen and budget management skills can lead to better cost control and resource allocation.

• Talent Retention: Employees who feel supported in their professional development are likelier to stay with the organization, reducing turnover costs.

• Competitive Advantage: Organizations with Certified Administrative Professionals will gain a competitive advantage by having a highly skilled and capable administrative team.