Competencies: Design, Development and Implementation

A HRCI Pre-Approved Training Course

Competencies: Design, Development and Implementation

Crafting Technical and Behaviour Competency Frameworks

HRCI NASBA
Classroom Schedule
Date Venue Fees
10 - 14 Nov 2025 Dubai $ 5,950
15 - 19 Dec 2025 Singapore City $ 5,950
11 - 15 May 2026 London $ 5,950
10 - 14 Aug 2026 Istanbul $ 5,950
09 - 13 Nov 2026 Dubai $ 5,950
14 - 18 Dec 2026 Singapore City $ 5,950
Online Schedule
Date Venue Fees
10 - 14 Nov 2025 Online $ 3,950
10 - 14 Aug 2026 Online $ 3,950
09 - 13 Nov 2026 Online $ 3,950

Introduction

It has become increasing important to be able to objectively assess the competency of personnel with an organisation, whether for reviews, interviews, recruitment assessment, promotion, performance management, or to assess their technical capability, as well as using these to define talent and high potential. This training course has been specifically tailored to aid those who have to design, develop, implement or assess people using Competency Framework systems within their organisation.

This highly interactive and engaging training course on Competencies will provide participants with the desired knowledge, understanding and practical skills to design, develop, utilise and assess Competencies and Competency Frameworks in their organisation. You will learn the key terminology related to competency systems, how to develop and refine your system, as well as the key factors involved with implementing this into the organisation culture. Also, you will learn how to identify the gap between actual competency and the required competency and to bring the employees awareness to the required level. 

This GLOMACS training course will highlight:

  • The design factors that need to be considered when considering a competency framework system
  • How to define and write competencies for your organisation in line with business objectives – Both behavioural as well as technical
  • How to identify the gap between actual competency and the required competency and to bring the employees awareness to the required level
  • The planning, communication and training requirements to implement the competency framework system into the business
  • The reviewing of the competency framework system to ensure continual on-going improvement
  • Using the framework in recruitment, assessment, defining talent and development
  • How to effectively communicate the framework to key business stakeholders and the organisation

Objectives

At the end of this training course you will learn to:

  • Understand and define competency and competencies
  • Apply techniques to develop, design and implement a business competency framework system for the organisation (Technical/Behavioural)
  • Objectively assess employees to identify the gap between actual competency and the required competency and to bring the employees awareness to the required level
  • Create and write competency terms for the framework, whether behavioural or technical
  • Utilise the framework for recruitment, assessment identification and development purposes

Training Methodology

Participants to this highly engaging training course will receive a thorough training on the subjects covered by the course outline with the instructor utilising a variety of proven adult learning teaching and facilitation techniques. Training course methodology includes facilitated group and individual exercises, case studies, practical examples, competency framework design and building, as well as targeted videos and discussions.

Organisational Impact

By sending delegates on this training course, the organisational will greatly benefit by:

  • Gaining people who are more effective and efficient in competency development
  • Increased confidence in developing competency based systems
  • Reducing HR issues surrounding competency, performance appraisal, promotion and talent identification
  • Adding greater value to the organization through improved performance systems
  • Increasing the empowerment of individuals and the achievement of organizational goals

Personal Impact

As a delegate attending this training course, you will gain greatly by:

  • Gaining exposure to a range of different approaches and techniques to competency development
  • Develop planning and organising strategies to achieve Competency goals effectively and efficiently
  • Understand the terminology and methodology of producing Competencies and related Frameworks
  • Improve your interpersonal skills to achieve outcomes through others

Who should Attend?

This GLOMACS training course is suitable to a wide range of professionals involved in competency development and assessment, but will greatly benefit the following individuals:

  • Human resources personnel
  • Learning and development personnel
  • Talent development specialists
  • Line managers
Course Outline
Day 1

Designing the Competency System

  • Why have a framework? Defining the Business Purpose
  • ‘Competency / Competencies’ and ‘Competence / Competences’
  • Aligning the Required Competencies to Business Objectives and Strategy
  • Framework Structure: Technical or Behavioural – Specific or generic?
  • Data Gathering Methods
  • Utilization of the System: On-line or Paper-based?
Day 2

Developing the Competency Framework System

  • Consideration of Assessment Factors
  • Creating and Writing the Framework Terminology
  • Examples of Frameworks: Keep It Simple
  • Testing and Calibrating the Competency Framework
  • Review the Framework: Continual Improvement
Day 3

Behavioural Frameworks: Design and Development

  • Identification of the Behaviours to Measure
  • Defining the Behavioural Competency Criteria and Levels
  • Methods of Assessment and Utilisation: Psychometrics
  • Competency Requirements of People to Assess
Day 4

Technical Frameworks: Design and Development

  • Defining the Technical Behaviours to be Measured
  • Measurement Methods, Levels and Assessment
  • Technical Data Gathering and Assessment
  • Competency Requirements of People to Assess
Day 5

Implementation and Assessment of the System

  • Utilising the Frameworks for Recruitment, Assessment and Development
  • Implementation Strategy Plan
  • Communication Plan to Ensure Full-cooperation and Buy-in
  • Developing a Training Strategy of those Using the System
  • Review and Feedback of the System
  • Next Steps
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
  • The certificate will also have an HR Certification Institute (HRCI) reference and the learning hours awarded shall be used toward HRCI recertification credit(s).
Providers and Associations

Endorsed Education Provider

HRCI
NASBA

In Association With

Frequently Asked Question:

GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.
Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Options & Brochure
You may also be interested in...
Mastering Spreadsheets for HR: Payroll Calculations and Benefits Tracking
Enhancing HR Efficiency through Advanced Spreadsheet Skills
01 - 05 Dec 2025
map Dubai
$5,950
View Course
Creating Effective Individual Development Plans (IDPs)
Aligning Employee Growth with Organisational Success
17 - 21 Nov 2025
map Dubai
$5,950
View Course
Streamlining HR Service Workflows for Improved Turnaround Times
Enhancing HR Efficiency and Employee Satisfaction through Process Optimisation
22 - 26 Dec 2025
map London
$5,950
View Course
HR Processes Automation & Documentation
Streamlining HR Operations through Digitalisation and Structured Documentation
22 - 26 Dec 2025
map London
$5,950
View Course
HR Operations: Building a Customer-Centric HR Service Delivery Model
Transforming HR Functions to Enhance Employee Experience and Organisational Value
05 - 09 Oct 2026
map Dubai
$5,950
View Course
Advanced Programs Performance Management for Quality Assurance
Driving Excellence through Effective Quality-Focused Program Oversight
01 - 05 Dec 2025
map Dubai
$5,950
View Course
Artificial Intelligence (AI) Driven Talent Management
Transform Your HR Strategy with Artificial Intelligence
10 - 14 Nov 2025
map London
$5,950
View Course
Advanced Professional Certificate in Strategic Human Resource & Talent Management
03 - 14 Nov 2025
map Istanbul
$11,900
View Course
Glomacs Training
GLOMACS Training & Consultancy
Typically replies within an hour
Olivia
Hi there 👋
My name is Olivia. Please tell me how I can assist you..
07:42