Schedules Introduction Objectives Training Methodology Organisational Impact Personal Impact Who Should Attend? Outline

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Course Schedule

Online Sessions:

05 - 07 May 2025	Online	$2,950
08 - 10 Sep 2025	Online	$2,950
01 - 03 Dec 2025	Online	$2,950

Course Description

INTRODUCTION

This GLOMACS Competency-Based Interviewing online training course delivers a range of practical and proven Competency-Based and behavioural interviewing techniques. Selecting the best person for any internal or external position is a vital skill for any manager and can improve retention, lower costs and improve performance.

The focus of the online training course will be on competency and behavioural Interviews. These types of interviews are based on the idea that past behaviour is the best predictor of future behaviour and performance. They are now regarded worldwide as one of the most effective selection methods and are more valid and reliable than traditional historical or CV based interviews (also called unstructured interviews).

This very practical online training course will be taught in an engaging and participative way. Participants learn the latest and proven techniques in interviewing and leave with an enhanced sense of involvement and participation in the interview process.

This online training course will highlight:

The process involved in Competency-Based Interviewing (CBI)
Mistakes you should not make when using CBI or Behavioural Interviewing
The essential communication skills for CBI
Understanding the ‘two-way’ nature of effective interviewing
Conducting online interviews using a competency and behavioural model

Objectives

At the end of this online course, participants will learn to:

Apply a competency-based model to interviewing
Describe the steps to carry out an effective competency-based interview
Follow a proven structure to achieve the outcome required
Learn how to structure, ask, and score effective behavioural questions
Appreciate the advantages and disadvantages of interviewing online

Training Methodology

This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.

Organisational Impact

The selection of the best candidates using the most effective techniques
People trained in the latest and most effective interview techniques
Improved talent management, engagement, and retention
Increased organisational performance through effective selection and interviewing

Personal Impact

Participants will learn the latest and proven techniques in interviewing
Development of practical and transferable skills
An increased sense of involvement and participation in the interview process
Development of practical skills in interviewing

WHO SHOULD ATTEND?

This GLOMACS online training course is suitable to a wide range of professionals but will greatly benefit:

Any leader, manager, or supervisor who conducts interviews
All HRM Professionals and HR Business Partners
Anyone who needs to learn how to conduct competency or behavioural interviews

Course Outline

DAY 1

Introduction to Competency-Based Interviewing (CBI)

An overview of the recruitment and selection process
Why interview, and what are the types of interview?
Who is the best candidate, and how do we select them?
Understanding competencies and behaviour
The importance of competencies in predicting behaviour

DAY 2

The Essential Communication Skills for CBI

Practical steps for conducting a competency-based interview (WASP Model)
Understanding body language and paralanguage
Developing your questions to suit the needs of your organisation
The skill of asking competency questions
Asking and answering questions

DAY 3

Selecting the Best Candidate Using CBI and Behavioural Interviewing

What you should avoid during interviews
Competency-based interviewing ethics
Conducting online interviews
Role-plays – online CB interviews
Ending the interview – positioning yourself as an Employer of Choice

Certificates

On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates

Providers and Associations

Endorsed Education Provider

The use of this seal confirms that this activity has met HR Certification Institute’s^® (HRCI^®) criteria for recertification credit pre-approval.

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org

Options & Brochure

Related Categories

HR Management

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Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions, hands-on activities, and interactive Q&A sessions to maximize learning outcomes.

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Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Does GLOMACS offer customized training for organizations?

Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.

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Who are the trainers at GLOMACS?

Our trainers are industry experts with years of practical experience in their respective fields. They bring real-world knowledge and insights into the classroom, ensuring that our participants receive top-tier, applicable skills and expertise.

Are GLOMACS training courses available online or in person?

GLOMACS offers both online and in-person training options. You can choose from interactive virtual sessions or attend one of our globally located in-person training courses. The flexibility ensures that learning fits your schedule and preferences.

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What are the key benefits of attending a GLOMACS course?

Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability, industry-recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.

Why should I choose GLOMACS?

GLOMACS is a globally recognized leader in professional training and development, with a reputation for delivering high-quality, results-driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online and in-person), and accredited certifications that add real value to your career.

A HRCI Pre-approved Training Course

Competency-Based Interviewing

Selecting the Best Possible Internal or External Candidates for any Position