Competency-Based Interviewing

A HRCI Pre-Approved Training Course

Competency-Based Interviewing

Selecting the Best Possible Internal or External Candidates for any Position

HRCI
Online Schedule
Date Venue Fees
01 - 03 Dec 2025 Online $ 2,950
04 - 06 May 2026 Online $ 2,950
30 Nov - 02 Dec 2026 Online $ 2,950

Introduction

This GLOMACS Competency-Based Interviewing online training course delivers a range of practical and proven Competency-Based and behavioural interviewing techniques. Selecting the best person for any internal or external position is a vital skill for any manager and can improve retention, lower costs and improve performance.

The focus of the online training course will be on competency and behavioural Interviews. These types of interviews are based on the idea that past behaviour is the best predictor of future behaviour and performance. They are now regarded worldwide as one of the most effective selection methods and are more valid and reliable than traditional historical or CV based interviews (also called unstructured interviews).

This very practical online training course will be taught in an engaging and participative way. Participants learn the latest and proven techniques in interviewing and leave with an enhanced sense of involvement and participation in the interview process.

This online training course will highlight:

  • The process involved in Competency-Based Interviewing (CBI)
  • Mistakes you should not make when using CBI or Behavioural Interviewing
  • The essential communication skills for CBI
  • Understanding the ‘two-way’ nature of effective interviewing
  • Conducting online interviews using a competency and behavioural model

Objectives

At the end of this online course, participants will learn to:

  • Apply a competency-based model to interviewing
  • Describe the steps to carry out an effective competency-based interview
  • Follow a proven structure to achieve the outcome required
  • Learn how to structure, ask, and score effective behavioural questions
  • Appreciate the advantages and disadvantages of interviewing online

Training Methodology

This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.

Organisational Impact

  • The selection of the best candidates using the most effective techniques
  • People trained in the latest and most effective interview techniques
  • Improved talent management, engagement, and retention
  • Increased organisational performance through effective selection and interviewing

Personal Impact

  • Participants will learn the latest and proven techniques in interviewing
  • Development of practical and transferable skills
  • An increased sense of involvement and participation in the interview process
  • Development of practical skills in interviewing

Who should Attend?

This GLOMACS online training course is suitable to a wide range of professionals but will greatly benefit:

  • Any leader, manager, or supervisor who conducts interviews
  • All HRM Professionals and HR Business Partners
  • Anyone who needs to learn how to conduct competency or behavioural interviews
Course Outline
Day 1

Introduction to Competency-Based Interviewing (CBI)  

  • An overview of the recruitment and selection process
  • Why interview, and what are the types of interview?
  • Who is the best candidate, and how do we select them?
  • Understanding competencies and behaviour
  • The importance of competencies in predicting behaviour 
Day 2

The Essential Communication Skills for CBI 

  • Practical steps for conducting a competency-based interview (WASP Model)
  • Understanding body language and paralanguage
  • Developing your questions to suit the needs of your organisation
  • The skill of asking competency questions
  • Asking and answering questions
Day 3

Selecting the Best Candidate Using CBI and Behavioural Interviewing

  • What you should avoid during interviews
  • Competency-based interviewing ethics
  • Conducting online interviews
  • Role-plays – online CB interviews
  • Ending the interview – positioning yourself as an Employer of Choice
Certificates
  • On successful completion of this training course, GLOMACS HRCI Certificate with recertification credits will be awarded to the delegates.
Providers

Endorsed Education Provider

HRCI

Frequently Asked Question:

GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.
Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

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