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Course Description

MODULES

This training course is split into two modules:

MODULE I - Masterclass in Advanced Critical Thinking Skills

MODULE II - Building Skills for Working in Teams

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Course Outline
Module 1: Masterclass in Advanced Critical Thinking Skills

Day 1

Understanding Basics of Critical Thinking

  • Intuitive vs Deliberate Thinking
  • Definition of Critical Thinking
  • Differentiation between Critical, Creative and Analytical Thinking
  • Strategic benefits and importance of Critical Thinking
  • Characteristics of Critical Thinkers (Archetypes)
  • Methods to collaborate with various archetypes at work

Day 2

Cognitive Process of Processing Information

  • 7-Up Phase Thinking Model
  • Application of the 7-Up Phase Thinking Model
  • Questioning techniques and short-circuiting thinking
  • Applying the 7-Up Phase Thinking Model in role play

Day 3

Assessment Framework for Critical Thinking

  • Defining RED Model
  • Reviewing and understanding assessment results
  • Significance of the RED Model to Critical Thinking
  • Determine standards to manage practical Critical Thinking
  • Effective questions to control the use of standards
  • Applying standards in role play

Day 4

Thinking and reasoning errors

  • Types of thinking and reasoning errors – Assumptions & Fallacies
  • Ways to overcome and apply an appropriate response to reasoning errors
  • The logic of our decisions and the behaviour derived from them
  • How to improve our critical thinking skills
  • How to become a fair-minded thinker

Day 5

Critical Thinking Applications at Work

  • Identify and enhance suboptimal outcomes in daily activities
  • Enhance positive effects of the decision-making process with Critical Thinking
  • Ways to value-add and provide enablers, including resources for intervention
  • Action plan for improvement
Module 2: Building Skills for Working in Teams

Day 6

Starting From Within – You, The Team Leader

  • Know Yourself as a Team Leader - your strengths and style preferences
  • Examine and Challenge Your Personal Belief System
  • Set Personal Goals To Guide Your Outputs
  • Manage Your Time and Activities
  • Embrace the Power of Role Modelling

Day 7

Establishing Team Environment, Membership and Roles

  • Learn From What High Performing Teams Do
  • Conduct a Team Purpose Analysis        
  • Map Your Stakeholders
  • Build an Energetic Team Environment
  • Identify Critical Team Roles
  • Identify Effective Team Behaviours
  • Learn How Teams Develop

Day 8

Building Outstanding Team Productivity, Progress and Learning

  • Deploy Motivation Theories in Team Management
  • Get Things Done – How to Influence Stakeholders
  • Influence and Motivate Different Social Style Preferences
  • Help The Team Cope with Change and Develop Resilience
  • Incorporate Systems Thinking for Continuous Team Improvement
  • Use Team After Action Reviews for Continuous Improvement
  • Celebrate Great Team Performance

Day 9

Building Frictionless Team Communications

  • Understand How Communication Works – and Doesn’t Work
  • Identify and Overcome Barriers to Communication
  • Fine-Tune Your Communications - The Process of Listening
  • Fine-Tune Your Communications - Asking Questions
  • Develop Positive Learning in Teams - Appreciative Inquiry
  • Give Feedback that Improves Performance    
  • Manage Meetings Efficiently and Effectively

Day 10

Dealing with Team Conflicts and Using Them to Improve Team Performance

  • Identify and Avoid Ineffective Team Dynamics
  • Understand and Deal with Dysfunctional Behaviour
  • How to Manage Conflict – Ground Rules for Effective Conflict Resolution

Creativity for Team Problem Solving and Learning

  • Overcome Blocks to Creativity
  • Adopt a Process for Creativity and Decision-Making
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