Key Performance Indicators and Optimisation Workshop

A HRCI Pre-Approved Training Course

Key Performance Indicators and Optimisation Workshop

Setting Goals, Objectives and KPI’s for Sustainable Organizational Success

HRCI NASBA
Classroom Schedule
Date Venue Fees
08 - 12 Dec 2025 Dubai $ 5,950
31 Aug - 04 Sep 2026 Dubai $ 5,950
07 - 11 Dec 2026 Dubai $ 5,950
Online Schedule
30 Mar - 03 Apr 2026 Online $ 3,950

Introduction

Why some organizations fail to stay competitive in the market?

One of most important reasons is that they have no Performance Management System that Collect, Analyze and Report Information regarding the performance of the organization.

The purpose of developing a system for effective measuring of performances is to understand, adjust and improve business in all department of the organization. Performance measurement enable effective organizations to express their success by numbers. Beside control function indicators of performances also have two other functions:

  • Developing and Guiding Function - they present a base for formulating and implementation of the strategy of the organization

  • Motivation Function - they induce management to fulfill goals and motivate all stakeholders to realize those goals and on even higher level

  • Performance Measurements and Key Performance Indicators are the means to monitor the execution of the Strategy of the Organization. It is therefore, absolutely vital that organizations should have proper strategies and proper means of executing the strategies. In 2006, the Monitor Group asked Senior Executive about their number one priority and the answer was “Strategy Execution”.

    Delegates to this exciting and innovative GLOMACS Interactive Workshop on Key Performance Indicators and Optimisation will highlight the vital role of key performance indicators in measuring your company’s performance and in turning your strategy into action using the Balanced Scorecard.

     

    This Key Performance Indicators and Optimisation Workshop will feature:

    • Integrating performance measures in strategic and Operational Management Systems
    • How to Link Strategy to Operational Activities
    • Methods for Developing and Implementing a Performance Measurement System
    • Provision of a Practical Resource Kit for Implementing Performance Measurements
    • Realize the Benefits of Utilizing an Effective Performance Measurement System
    • To Understand the Concept of Strategy and Strategy Execution
    • Address the Human Factors of Implementing a Performance Measurement System
    • Design and Develop Dashboards and Scorecards in Excel

     

    Objectives

    At the end of this training course, participants will be able to:

    • Develop a comprehensive performance measurement system.
    • Link strategic goals to operational activities effectively.
    • Design and implement dashboards and scorecards in Excel.
    • Analyze and optimize key performance indicators for success.
    • Understand and address human factors in strategy execution.

    Training Methodology

    This Key Performance Indicators and Optimisation Workshop will utilise a variety of proven highly interactive learning techniques to ensure understanding and retention applicability of the information presented. This includes facilitated group and individual exercises, case studies for class work and discussion. The principles and approaches to key performance indicators and optimisation will be illustrated by real-life examples.

    Organisational Impact

    The Organisation will have the following benefits,

    • Enhanced alignment of strategy and operations
    • Improved decision-making through actionable insights
    • Increased efficiency in performance tracking
    • Stronger motivation and engagement across teams
    • Optimised use of resources and capabilities
    • Better adaptability to market changes

    Personal Impact

    At the end of this training course, the participants will gain the following,

    • Mastery of performance measurement techniques
    • Skills to develop effective dashboards and scorecards
    • Improved ability to align tasks with strategy
    • Enhanced decision-making and analytical skills
    • Increased confidence in executing strategic goals
    • Tools to drive continuous improvement

    Who should Attend?

    This GLOMACS interactive workshop will be highly beneficial to the following professionals for:

    • All Personnel involved in developing and implementing Performance Measures
    • Advisors, Planners, and others developing Scorecards and Dashboards
    • Functional, Line and Operational Managers
    • Process Improvement / Quality managers
    • Project / PMO Managers
    Course Outline
    Day 1

    Foundations of Performance Measurement

    • Introduction to performance management
    • The need for performance measurement system
    • Current methods of measurement and common failings
    • Understanding key performance indicators
    • Setting SMART objectives for performance measurement
    • Alignment of key performance indicators with strategic objectives
    Day 2

    Developing Key Performance Indicators

    • Characteristics of effective key performance indicators
    • Develop and standardise performance metrics
    • The balanced scorecard approach
    • Phase model for implementing performance measurement system
    • Communicating key performance indicators and performance results
    • Role of technology in performance measurement
    • Overcoming resistance to performance measurement
    Day 3

    Strategy Execution and Operational Management

    • The concept of strategy
    • Understanding strategy execution
    • Overcoming barriers to successful strategy execution
    • Resource allocation and management
    • Linking strategy to operational activities
    • Key performance indicators to monitor and adjust operational activities
    Day 4

    Human Factors in Performance Measurement

    • The role of leadership in performance management
    • Employee engagement and motivation
    • Building and sharing a vision
    • Effective communication
    • Emotions and rapport
    • Managing conflict assertively
    Day 5

    Optimising and Driving Key Performance Indicators Performance

    • Designing dashboards and scorecards in Excel
    • Customising performance reports
    • Leveraging data analytics to enhance key performance indicators performance
    • Challenges and solutions in implementation
    • Summary & Next steps
    Certificates
    • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
    • The certificate will also have HR Certification Institute (HRCI) reference and the learning hours awarded shall be used toward HRCI re-certification credit(s).
    Providers and Associations

    Endorsed Education Provider

    HRCI
    KHDA
    NASBA

    In Association With

    Frequently Asked Question:

    GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.
    Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
    Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.
    For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
    You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
    Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
    GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

    Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

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