Stakeholder Engagement & Management

INTRODUCTION

Today’s successful managers and leaders must build strong relationships with stakeholders.  This is essential for successful running of projects, plans and events.  Your stakeholder relationships can best develop by improving your ability to communicate, collaborate and engage with multiple stakeholders, across all communication channels.

This Stakeholder Engagement & Management training course will help your skills in negotiating, influencing, communicating and persuading all the many internal and external stakeholders you might have to deal with.  It is an ideal training course for those who work in a busy professional organisation and are seeking more responsibility.

This GLOMACS training course will feature:

• Effective contact and communication with internal and external stakeholders
• Successful and meaningful engagement with individuals and teams of stakeholders
• Developing a strategic approach to stakeholder relationships
• Effective communication and emotional intelligence for stakeholder engagement
• Techniques for creating win-win outcomes through better negotiation
• Collaborative and coordination skills, plus convincing, persuading and influencing techniques

Objectives

By the end of this Stakeholder Engagement & Management training course, participants will be able to:

• Enhance and improve cross-functional relationship and build rapport, as well as manage stakeholders’ expectations and gain their buying in 
• Negotiate, influence, conciliate, convince, compromise, concede and persuade the internal and external stakeholders with divergent interests
• Identify, plan and execute Good, Best and Right Communication strategy to the internal and external Stakeholders
• Navigate the organisational politics to manage and resolve conflicts due to competing priorities, needs and demands
• Track Stakeholders expectations achievement through effective status monitoring, control, reporting and meaningful progress meetings

Training Methodology

This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes individual and group activities, role-plays, small-group activities, short videos, and case studies. Enjoyable but learning based activities will be offered to the participants. This is a very practical course with many team and individual activities.

WHO SHOULD ATTEND?

This Stakeholder Engagement & Management training course is suitable to a wide range of professionals but will greatly benefit:

• Professionals who want to learn techniques to work with other colleagues
• Team leaders, supervisors, section heads and managers
• Professionals who have an interest in a management position
• Project, purchasing, finance & production officers and personnel
• Technical professionals including those in Maintenance, Engineering & Production
• Secretaries, clerks, administrative and support staff