Achieving Supervisory Excellence

An Interactive 5-Day Training Course

Achieving Supervisory Excellence

Managing People and Increasing Workplace Performance

NASBA
Classroom Schedule
Date Venue Fees
13 - 17 Oct 2025 London $ 5,950
15 - 19 Dec 2025 Dubai $ 5,950
22 - 26 Dec 2025 Lisbon $ 5,950
27 Apr - 01 May 2026 Istanbul $ 5,950
04 - 08 May 2026 Dubai $ 5,950
01 - 05 Jun 2026 London $ 5,950
07 - 11 Sep 2026 Dubai $ 5,950
12 - 16 Oct 2026 London $ 5,950
14 - 18 Dec 2026 Dubai $ 5,950
21 - 25 Dec 2026 Lisbon $ 5,950

Introduction

This Achieving Supervisory Excellence training course has been specifically designed to develop the competency of supervisory level personnel by equipping them with the knowledge, skills and understanding to achieve Supervisory Excellence in their respective disciplines. On this training course, you will learn about utilising management and leadership techniques to identify risks, problem solve, delegate, communicate effectively, develop yourself and others, control your team, your work environment, as well as create a climate and culture for improved performance. This training course is essential development for supervisors operating and working in any industry.

This GLOMACS training course will highlight:

  • The Importance of the Supervisory Tole for Organizational Success
  • Your Own Self-awareness to Manage Yourself and Others
  • The Analysing of Risks and Problems and Providing Effective Decisions
  • How to manage people through excellent interpersonal skills and communication techniques?
  • Methods Developing increased Performance Management
  • Developing People and Increasing your Team Performance

Objectives

By the end of this training course, you will learn to:

  • Understand your self-awareness, as well as your role in the organisation and management style in order to effectively apply self-management
  • Determine effective problem solving, risk identification and analysis within your working environment
  • Apply powerful interpersonal techniques to improve communication and manage others effectively
  • Apply development, coaching and feedback techniques to increase optimum people performance management
  • Improve team cohesion and impact on production through your management and actions

Training Methodology

This Achieving Supervisory Excellence training course will utilise a variety of proven highly interactive adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes targeted facilitated group and individual exercises, experiential case studies, role-play, as well as content specific videos. The instructor will also facilitate learning by encouraging the delegates to test and critically appraise any theories and concepts on this training course.

Organisational Impact

By attending this training course, the organisation will greatly benefit through:

  • A more knowledgeable supervisor who fully understands their role in the organisation
  • Increased solution to problems, providing fast and efficient productivity
  • Effective and efficient decision-making
  • Reduced HR issues relating to team harmony
  • Greater professional managerial focus throughout the organisation

Personal Impact

By attending this training course, delegates will gain:

  • A greater understanding of your role, management and leadership
  • Increased confidence when dealing with people issues
  • Improved communication and interpersonal skills
  • Models and techniques to improve your problem solving and decision-making
  • Development techniques to enhance your career

Who should Attend?

This GLOMACS training course is suitable for supervisors from any background or discipline, this can include:

  • Newly Promoted Supervisors
  • Experienced Supervisors with no or little formal training
  • Persons who are expected to be promoted to the Supervisory level in the very near future

Please note that the Supervisor level may be given a different title in some organisations, e.g., Team Leader

Course Outline
Day 1

The Importance of the Supervisory Role in the Organisation

  • Supervisory Role: Importance in Organizational Success
  • Managing or Leading as a Supervisor
  • The Power Bases of the Supervisor
  • Supervisory Characteristics, Competences and Behaviours
  • Inspiring Change and Innovations Leading to Continuous Improvement
  • Personal Accountability, Reliability, Integrity and Honesty
Day 2

Problem Solving, Decision Making and Time Management

  • Defining Problems
  • Assessing Risks and Analyzing Problems
  • Problem Solving Models and Techniques
  • Decision Making Processes
  • Time Problems
  • Prioritizing your Time and Others
  • Allocating Resources
Day 3

Mastering Communication and Interpersonal Skills

  • Overcoming Communication Barriers
  • The Power of Questions
  • Active Listening Skills
  • How to influence the outcome / effects of others?
  • Persuasion and Negotiation: Keys to Personal Influence
  • Conflict Management: Managing Conflict Assertively
  • Effective Meeting Skills
Day 4

Managing Your Team and Others for Results

  • Factors for Enhanced Team Development
  • Increasing Team Performance
  • Group Dynamics
  • Job Enrichment and Motivation
  • Effective Delegation of Tasks
Day 5

Developing Your Team and Others

  • How people learn?
  • Positive Development: Training and Development Planning
  • Coaching for Personal and Team Growth
  • Giving Powerful Feedback to Increase Optimum Performance
  • Next Steps
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

KHDA
NASBA

In Association With

Frequently Asked Question:

GLOMACS offers both online andperson training options. You can choose from interactive virtual sessions or attend one of our globally locatedperson training courses. The flexibility ensures that learning fits your schedule and preferences.
Yes, GLOMACS provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions,on activities, and interactive Q&A sessions to maximize learning outcomes.
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
You can register for a GLOMACS training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
Attending a GLOMACS training course offers numerous benefits, including enhanced professional skills, increased employability,recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
GLOMACS is a globally recognized leader in professional training and development, with a reputation for deliveringquality,driven training courses. We offer a broad spectrum of training courses taught by expert trainers, flexible delivery options (both online andperson), and accredited certifications that add real value to your career.

Yes, upon successful completion of any of our training courses, GLOMACS Certificate will be awarded to the delegates. This certificate is a valuable addition to your professional portfolio and is recognized across various industries.

Options & Brochure
This training course is also a part of the 10-Day Titles:
Building Core Supervisory & Team Competencies
Managing a Team to Optimum Performance
View Course
Building Core Leadership & Supervisory Competencies
Generating Value, Maximizing Growth and Improving Performance as a Leader
View Course
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