Simplification of Work
Processes and Procedures

INTRODUCTION

This highly engaging and practical training course will provide the valuable opportunity for all participants to learn about the concepts of Work Simplification as well as the stages involved in the design, development, management, control, implementation, simplification and monitoring of Work Processes and Procedures.

In today’s complex and increasingly technical workplace, a renewed focus on Work Simplification is essential to help employees overwhelmed by increasing organisational and process complexity and information overload. The achievement of Objectives and KPI’s corelates negatively with work productivity, therefore simplification is becoming essential to help meet challenging strategic objectives.

This GLOMACS Simplification of Work Processes and Procedures training course will highlight:

• The compelling need for simplicity, clarity and how to achieve it
• The stages of work simplification and a Process Simplification Action Plan
• How to analyse process and procedures in order to simplify them?
• How to develop a robust approach to Process Simplification?
• The need for a specific project team to oversee the simplification opportunities
• Alignment with Total Quality Management (TQM) and process improvement

Objectives

At the end of this Simplification of Work Processes and Procedures training course, you will learn to:

• Design and implement simplification of work process and procedures that contribute to  organizational performance
• Demonstrate in-depth knowledge of simplification of work processes and procedures
• Implement the end to end stages of work simplification
• Simplify complex process and procedures
• Explain how to analyze process flow charts with the aim of simplifying the procedure

Training Methodology

This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a high level of interaction and delegate participation.

The trainer will explain issues using real examples and will then involve the delegates in discussion, practical examples and workshops. A range of methods including discussions, case studies, workshops and videos designed to promote understanding and skill building will be used.

Organisational Impact

The organization will gain key insights, tools and techniques that enable the achievement of corporate objectives by:

• Simplifying key processes and related procedures
• Build robust approaches to developing process that yield efficient and effective results
• Remove complexity and redundancies of process systematically
• Enhance ability of project teams to be productive and optimized
• Develop structured and optimal outcomes aligned to organizational results
• Enhance the customer and stakeholder experiences for sustained performance

Personal Impact

The participants will gain immediate insights that will enhance their roles by:

• Applying key tools and techniques that increase their value at work
• Enhance qualitative outcomes aligned to organizational objectives
• Approach problems systematically by applying proven techniques
• Enable definitive career development that this enhance achievements of organizational KPIs
• Be able to grow their careers through achievement of qualitative results

WHO SHOULD ATTEND?

This GLOMACS training course will prove to be valuable and productive for all those who are interested in writing, reviewing, simplifying or managing work processes and procedures. Participants of all levels will gain valuable knowledge and skills.

This Simplification of Work Processes and Procedures training course training course is suitable to a wide range of professionals but will greatly benefit:

• All staff involved in writing procedures or other work process related documents
• Those directly managing work processes and procedures
• Administration and Secretarial Professionals
• Those involved in auditing work procedures/documentation
• All Documentation and Quality Professionals