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Course Schedule
Classroom Sessions:
Date Venue Fees
29 Apr - 03 May 2024 Dubai - UAE $5,950
04 - 08 Nov 2024 Dubai - UAE $5,950
28 Apr - 02 May 2025 Dubai - UAE $5,950
Online Sessions:

04 - 08 Nov 2024 Online $3,950
Course Description


In just a few short years, the internet, and more recently still, social media, has changed the world.  There are very few aspects of modern life that have not been changed forever by internet technologies. ‘Bricks and Mortar’ businesses are being replaced by ‘Clicks and Mortar’ at an astonishing rate. Just ten years ago, it was commonplace to see surveys of consumers saying they would not shop online as they did not trust it.  No more. The rush to online shopping was well advanced in 2019, the Coronavirus pandemic and the ‘locking-down’ of retail and other businesses drove all purchasers online and, at time of writing, they show no need to move back.

Increasingly, customer engagement is also a virtual thing, ‘Likes’, ‘Follows’ and Re-tweets have become the new commercial currency.  With many once proud brands now reduced to commodity-status by peer-review and price comparison websites, the art and practice of marketing, that most social of all business practices, has also moved into the virtual realm.

This Certified Marketing Professional training course addresses these issues and will enable attendees to construct a fully worked-out digital marketing strategy and plan that can be executed immediately.  Attendees will:

  • Learn proven concepts in Strategy
  • Learn proven techniques in Marketing
  • Learn how to establish a Brand presence online
  • Understand how to generate and match content to digital platforms and customer types
  • Understand video marketing
  • Learn how to tell ‘digital stories’ that engage customers


This GLOMACS training course will give attendees a full background into marketing strategy, both historically and in the online world.

At the end of this Certified Marketing Professional training course, you will learn to:

  • Understand how to create and develop a Marketing Strategy
  • Learn how to develop a Brand ‘voice’ online
  • Understand content generation to support goals
  • Create a fully-executable and costed Digital Marketing Plan for immediate execution
  • Learn how to craft and created specific offerings to resonate with key customer persona types online
  • Learn how to be digitally-relevant to customers

Training Methodology

This training course draws upon a number of different and varied inputs carefully blended to ensure maximum learning.  It will comprise a mixture of lecture, exercise and workshop work, peer-review exercises, video presentations, case studies and facilitated discussions.  We will review several ‘live’ cases to show how best-practice practitioners are currently building their brands online.

There are pre and post training course tests and assignments to help delegates embed the learning into their everyday practice.

In each case, attendees will be asked to review the online and social presence of some of the leading exponents and critique them.  They can compare their own current online branding, with that of competitors and critique it all through the lens of engaging with their chosen persona types.

Organisational Impact

Organisations sending delegates to this Certified Marketing Professional training course will know their people are being trained comprehensively and to certified standards in all aspects of marketing, including digital marketing.  They will return from the training course with skills, ideas, and tools to enable them to fully manage and innovate all aspects of your offering.

Personal Impact

You will receive a thorough grounding into the theories and practices of marketing across various streams, including digital.  In addition, becoming an expert on Marketing and Digital Marketing can make a significant contribution to someone’s career prospects.

The participants will:

  • Understand Strategy and Planning
  • Understand how to build successful brands
  • Learn proven techniques for marketing successfully online
  • Have transferable skills that can be applied throughout their careers
  • Learn how to use keywords, hashtags, and proven, ethical Search Engine Optimalisation strategies
  • Learn how to innovate and manage all aspects of a Brands ‘5P’s’ including in the digital realm


This GLOMACS Certified Marketing Professional training course gets to the very heart of what modern business is all about.  Anyone in the service or product industries can benefit from improving their digital marketing, however, the course may be of relevance to: 

  • Brand Managers
  • Marketing Managers
  • Marketing Executives
  • Communications Managers
  • Business Development Professionals
  • Creatives and Advertising executives
  • Customer Experience executives
  • Customer Service Agents
  • CEOs
  • Investment professionals/Venture Capitalists
Course Outline


Strategic Marketing ‘101’

  • Strategic Management
  • Product Positioning
  • Situational Analyses
  • Marketing Planning
  • The Concepts of Marketing
  • Market and Customer Segmentation
  • Proposition Building


Marketing & Digital Strategies

  • Choosing the right platforms for the right customer personas
  • Finding your online ‘voice’
  • Developing Data-Driven Audience and Campaign Insights 
  • Campaign Creation Strategies
  • Customer Engagement techniques
  • Integrating your core messages across multi-platforms
  • What is ‘Content Marketing’?
  • Creating relevant, compelling content
  • Search Engine Optimization (SEO)


Marketing Innovation

  • The Science and practice of innovation
  • Disruptive Business Models
  • Applying marketing innovation to your Marketing plans and efforts
  • The creation of unique and compelling value
  • Building compelling, innovation-led value propositions


Optimal Brand Management

  • The Roles of the Brand Manager
  • Project Evaluation
  • Brand Strategies
    • Market Positioning
    • Pricing
    • Channel choice & Management
  • Setting and Managing success metrics
  • Supporting the Brand with Creative Insights


CX – The Customer Experience

  • Why the Customer Experience is Crucial
  • Mapping the Customer Journey and Moments of Truth
  • Blending the online and ‘real-world’ Cx
  • Understanding the mind of the customer
  • Customer Personas
  • Matching propositions to personas
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

In Association With



Our collaboration with Petroknowledge aims to provide the best training services and benefits for our valued clients

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Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

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