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Schedules Outline
Course Schedule
Date Venue Fees
12 - 23 Sep 2022 London - UK $11,900
Course Description

MODULES

This training course is split into two modules:

MODULE I - HR Analytics

MODULE II - Managing Emotions & Evaluating Truthfulness

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Course Outline

MODULE I - HR Analytics

DAY 1

Overview of HR Data and Analytics 

  • Seminar overview – Introduction to Analytics
  • The rationale for the evidence based approach
  • Understanding statistics - Probability and Significance
  • The nine steps of the analytics process
  • Aims of an analytics strategy
  • State-of-the-art analytics: Stages on the journey

DAY 2

The Concept of Human Capital

  • Viewing employees as assets not costs
  • Strategies for investing in human capital metrics
  • Measuring the impact of HR strategy and investments
  • Measuring ROI
  • Embedding human capital analytics in the organisation
  • Assessing the organisation's readiness for HR analytics

DAY 3

Data Collection and Analysis  

  • Understanding the cultural context
  • What information can be analysed?
  • Methods of data capture
  • Employee self-assessment and self-report measures
  • Electronic workforce surveillance & analytics
  • Data security

DAY 4

HR Metrics and Analytics in Action 

  • Recruitment & selection
  • Learning & development
  • Attendance, absence & well-being
  • Manpower planning
  • Talent management & succession planning
  • HR effectiveness and efficiency

DAY 5

Metrics for Employee Performance and Productivity 

  • Performance management
  • Employee motivation
  • Employee engagement
  • The psychological contract
  • Empowerment and accountability
  • Conclusion and action planning

MODULE II - Managing Emotions & Evaluating Truthfulness

DAY 6

Identifying Emotions & Self-awareness 

  • Emotions Defined
  • Emotional Timeline
  • Automatic Appraisal System
  • Self-awareness / Management
  • Attentiveness

DAY 7

Identifying & Managing Emotions of Others 

  • Components of Communication
  • The Face
  • Emotions & the Face
  • Subtle / Partial Expressions
  • Managing the Process
  • Preparation & Engagement
  • Evaluation & Learning

DAY 8

Understanding Deception and Credibility 

  • Lies & Truth Defined
  • Psychological Model of Truth
  • Psychological Model of Lies
  • Thinking and Feeling
  • Attentiveness

DAY 9

Reading the Channels 

  • Memory
  • Understanding Emotions
  • The Face
  • The Body
  • Verbal Style and Voice

DAY 10

Undertaking Analysis 

  • Criteria Based Content Analysis
  • Context
  • Baseline
  • Managing the Process
  • Evaluation and Learning

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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