Course Schedule
Classroom Sessions:
Date | Venue | Fees | |
---|---|---|---|
15 - 26 Sep 2025 | London - UK | $11,900 |
Course Description
MODULES
This training course is split into two modules:
MODULE I - HR Analytics
MODULE II - Managing Emotions & Evaluating Truthfulness
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Course Outline
Module 1: HR Analytics
DAY 1
Overview of HR Data and Analytics
- Seminar overview – Introduction to Analytics
- The rationale for the evidence based approach
- Understanding statistics - Probability and Significance
- The nine steps of the analytics process
- Aims of an analytics strategy
- State-of-the-art analytics: Stages on the journey
DAY 2
The Concept of Human Capital
- Viewing employees as assets not costs
- Strategies for investing in human capital metrics
- Measuring the impact of HR strategy and investments
- Measuring ROI
- Embedding human capital analytics in the organisation
- Assessing the organisation's readiness for HR analytics
DAY 3
Data Collection and Analysis
- Understanding the cultural context
- What information can be analysed?
- Methods of data capture
- Employee self-assessment and self-report measures
- Electronic workforce surveillance & analytics
- Data security
DAY 4
HR Metrics and Analytics in Action
- Recruitment & selection
- Learning & development
- Attendance, absence & well-being
- Manpower planning
- Talent management & succession planning
- HR effectiveness and efficiency
DAY 5
Metrics for Employee Performance and Productivity
- Performance management
- Employee motivation
- Employee engagement
- The psychological contract
- Empowerment and accountability
- Conclusion and action planning
Module 2: Managing Emotions & Evaluating Truthfulness
DAY 6
Identifying Emotions & Self-awareness
- Emotions Defined
- Emotional Timeline
- Automatic Appraisal System
- Self-awareness / Management
- Attentiveness
DAY 7
Identifying & Managing Emotions of Others
- Components of Communication
- The Face
- Emotions & the Face
- Subtle / Partial Expressions
- Managing the Process
- Preparation & Engagement
- Evaluation & Learning
DAY 8
Understanding Deception and Credibility
- Lies & Truth Defined
- Psychological Model of Truth
- Psychological Model of Lies
- Thinking and Feeling
- Attentiveness
DAY 9
Reading the Channels
- Memory
- Understanding Emotions
- The Face
- The Body
- Verbal Style and Voice
DAY 10
Undertaking Analysis
- Criteria Based Content Analysis
- Context
- Baseline
- Managing the Process
- Evaluation and Learning
Certificates
- On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates
Providers and Associations
Endorsed Education Provider
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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