MODULES
This training course is split into two modules:
MODULE I - Human Resources Development & Personnel Management
MODULE II - People Analytics
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Module I - Human Resources Development & Personnel Management
DAY 1
Introduction to HRM, HRD and HRP
- The Context for HR
- Change Management
- Human Resource Management vs. Personnel Management
- Human Resource Development (HRD)
- Human Resource Planning (HRP)
- Strategic HRM – The New HR Strategic Model
- Outsourcing
DAY 2
Resourcing & Recruitment
- The Employment Psychological Contract
- Why do good people leave?
- The Process Approach to Interviewing
- Induction, Job Descriptions and References
- Personality Questionnaires and Forms of Testing
- Methods of Detecting When Applicants Don’t Tell The Truth
- The New Recruitment Process to Avoid Litigation
- Understanding Competencies and Competency based Assessment
DAY 3
Pay & Employee Reward
- Employee Motivation
- Salary, Bonuses & Benefits
- Competency and Performance Based Pay
- Different Structures – Different pay and rewards
- Total Pay Concept
- Salary Surveys
DAY 4
Training Learning & Development
- Career Management
- Personal Development
- Coaching
- Mentoring
- E-learning
- How Flat Organisational Structures and Empowered Teams Affect Training and Development
- Self Development
- 360° Feedback as a Development Tool
DAY 5
Value for Money from HR
- The New HR Structure
- New Roles within HR
- HR Business Partners
- Value of Trend Analysis and HRP
- Internal and External Frameworks
- Proving ROI on HR Activities
Module II - People Analytics
DAY 6
HR Data-driven for People Management
- Competency Acquisition Analytics
- Capacity Analytics to Measure the Efficiency
- Employee Churn Analytics
- Corporate Culture Analytics
- Recruitment Channel Analytics
- Leadership and Management Performance Analytics
- Employee Performance and Productivity Analytics
DAY 7
How Behavioural Economics Can Reinvent HR
- Use the Principles of Behavioural Economics for HR Planning
- Change the Context in Which You Present Choices to Employees
- Develop Messaging that Influences Patterns of Performance
- Build Messaging that Nudges People to Perform Better
- Understand the Power of the Default Option
- Understand How ‘Mental Accounting’ Affects Decision Making
DAY 8
Competency Frameworks and Performance Management Data
- Understanding Competency Frameworks
- Basic Principles of Data-based Competency Measurement
- Developing a Competency Framework
- The Practical Use of Competencies and Real-data SWOT
- Understanding How Data can be Used in Performance Management
- Implementing a Successful Data-based Appraisal Scheme
DAY 9
Data-driven People Management for Improving Performance
- Moving from HBR Cases to A/B Testing: Case Studies and Examples
- Core Tool: Social Network Analysis
- Group Exercise: Rewire the Team and Organisation by Using Data
- Building a People Analytics Team
- Analysis of Data - Discussion
- Discussion: Implementing Your Finding
DAY 10
Data-driven Decision-making and Problem-solving for People Management
- Causes of Poor Decision-making Due to Bad or Insufficient Data
- Building a Data Model that will Improve Your and Others Decision Making
- Practical Application Exercise and Case-studies Based on Participants Own Examples
- Critical Thinking Approaches using Probing and Analytical Thinking
- Overview of Proven Decision-making and Problem-solving Tools
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