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Course Schedule
Classroom Sessions:
Date Venue Fees
22 - 26 Apr 2024 London - UK $5,950
06 - 10 May 2024 Dubai - UAE $5,950
19 - 23 Aug 2024 Dubai - UAE $5,950
07 - 11 Oct 2024 London - UK $5,950
23 - 27 Dec 2024 London - UK $5,950
Course Description


Marketing is the business function that identifies customer needs, comes up with products and services to satisfy these needs, determines which stakeholders the organization can best serve and designs programmes to influence these stakeholders.

This training course focuses on:

  • The major decisions marketing and brand management leaders face in matching their organizations resources with marketplace realities
  • Analysis of current issues in marketing and brand management and frameworks for managing them
  • Best practices, concepts, tools and techniques for managing marketing and brand activities
  • Applying marketing and branding theories to the real-world issues delegates face including balancing demand and supply, understanding, and responding to buyer behaviors, and relationship building.


By the end of this training course participants will be able to:

  • Align marketing with other strategic initiatives within the organization
  • Improve the sales recruiting, interviewing, and hiring process
  • Integrate social media marketing with traditional marketing activities
  • Use the marketing mix to increase business development opportunities
  • Recommend, develop, and manage branding activities

Training Methodology

The training course combines presentations that share both theory and industry best practices with practical sessions in accordance with adult learning and blended learner-centered principles.

Participants will have opportunities to put into practice the skills they develop and enhance during the course. We make the most of small and whole group exercises, videos, case studies, peer exchange, brainstorming, role plays and discussions.

We will spend time working one-on-one and in small groups to resolve the challenges participants face. They will leave with new ideas and skills they can implement immediately they step back into their teams.

Participants are encouraged to reflect on and discuss their own professional issues and experiences. Overall, 60% of training will be experiential and 40% will be theoretical.

Participants will receive a course manual with an introduction to the training, slides, overview, background information, exercises, and plenty of space for their own notes.

Organisational Impact

Here are just some of the many valuable benefits to your organization:

  • Enhanced capabilities and professionalism amongst marketing and branding leaders
  • Structured and logical brand development and management that supports consistent product management activities
  • Marketing strategy and plans that link to and support strategic business objectives
  • Higher levels of customer satisfaction and loyalty leading to reduced customer churn and increased revenues.

Personal Impact

After attending this GLOMACS training course, you will be able to:

  • Confidently advise executives and board members on appropriate marketing strategies for your organization
  • Evaluate existing brands and make recommendations for improving brand management activities
  • Develop and implement marketing plans to improve customer relationship management and generate growing revenues
  • Explain the financial aspects of marketing and brand management, develop marketing forecasts and budgets, and advise on investment decisions.


This Mini MBA training course is for executives with marketing responsibilities, and those who wish to understand strategic marketing decision making, including:

  • Regional and Country Managers
  • Marketing Managers and Marketing Directors
  • Brand Managers and Directors
  • Customer Relationship Managers and Executives
  • Customer Service Managers and Executives
  • Business Development Managers and Executives
  • Marketing Strategists and Planners
  • Digital Brand Management, Digital Marketing, Social Media and SEO Specialists
  • Researchers and Data Analysts
  • PR, Public Affairs, Community Relations, Media Relations and Reputation Management Professionals
Course Outline


Strategic Marketing Management

  • Overview of the core marketing concepts and the marketing process
  • Methods for analyzing marketing opportunities
  • Strategies for managing products and services including product families and product lines
  • Designing pricing strategies to maximize volumes, revenues or profits
  • Strategic distribution decisions to get products to customers quickly and cost effectively
  • Developing effective promotion strategies to engage consumers, customers and clients


Brand Management

  • Creating an effective brand identity
  • Brand naming options for product families and product lines
  • Developing support for the brand: champions, ambassadors, celebrities, influencers
  • Protecting the brand over time: monitoring stakeholder experiences and perceptions
  • Knowing when to refresh the brand
  • Managing the organizations reputation


Managing Stakeholders

  • Understanding B2C decision making and buyer behaviors
  • Understanding B2B decision making and buyer behaviors
  • Mapping, segmenting and prioritizing stakeholders
  • How to create buyer behaviors
  • Relationships management: using customer journey maps
  • Improving customer experience: taking customers on the journey


Managing Marketing Communication Activities

  • Key marketing tools and channels
  • Digital marketing and social media marketing
  • Managing relationships with the media
  • Developing new products and services
  • Managing the product life cycle
  • Useful frameworks for creating a marketing plan


Evaluation & Finance for Marketers

  • Developing key marketing KPIs to measure outputs, outcomes, value and differentiation
  • The financial cycle: creating marketing forecasts and budgets
  • Reading financial information: P&L accounts, balance sheets and cash-flow
  • Demonstrating return on investment for executives
  • Investment decision making
  • Action planning
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Providers and Associations

Endorsed Education Provider

  • Quality Logo

GLOMACS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

In Association With

Oxford Management Centre

Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.

Visit website

KC Academy

KC Academy

Our collaboration with KC Academy aims to provide the best training services and benefits for our valued clients

Visit website

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